Charging Management System - Manager Greencell Mobility

4.0 - 9.0 years

4 - 9 Lacs

Mumbai, Maharashtra, India

On-site

Role & responsibilities Manage the installation and setup of Charging Management Systems (CMS) to integrate with EV charging stations. Ensure proper configuration of the system, including user management, pricing models, and load balancing. Monitor charging station performance and operational status through the CMS. Generate real-time and periodic reports on charging station usage, efficiency, energy consumption, and fault detection. Proactively identify issues or inefficiencies in the charging system and resolve them. Troubleshooting & Maintenance: Diagnose and resolve technical problems with the charging stations or the CMS platform. Work with third-party vendors or internal teams to resolve issues related to charging hardware or software. Provide technical support to end-users (fleet operators, individual EV drivers, etc.) regarding the CMS, charging station operation, and payment services. Manage customer escalations and ensure high levels of customer satisfaction. System Optimization: Develop strategies to improve the efficiency of charging operations and reduce downtime through CMS analytics. Implement load balancing and dynamic charging optimization to reduce energy costs and improve charging speeds. Integrate CMS with other energy management systems (e.g., solar, battery storage, etc.) and ensure proper communication between systems. Plan and execute the expansion of CMS as new charging stations are installed. Preferred candidate profile Bachelors degree in Electrical Engineering, Computer Science, IT, or related fields. 3+ years of experience working with Charging Management Systems or similar energy management platforms. Familiarity with EV charging protocols such as OCPP (Open Charge Point Protocol) is a strong advantage. Experience with cloud-based CMS platforms and data monitoring tools. Knowledge of network infrastructure, IoT systems, and API integration. Strong analytical, problem-solving, and troubleshooting skills. Good communication skills and customer service orientation.

Posted 3 days ago

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Charging Management System - Manager Greencell Mobility

4.0 - 9.0 years

4 - 9 Lacs

Bengaluru, Karnataka, India

On-site

Posted 3 days ago

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