International Voice Customer support

0 - 5 years

0 - 5 Lacs

Posted:3 weeks ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Understand the basic professional standards and established procedures, policies before taking action and making decisions
  • Processing claims and handling calls, as per the process guidelines.
  • Adhering to the service level and understanding Quality & Auditing parameters
  • Assume responsibility for work and coordinating efforts
  • Meeting assigned productivity goals.
  • Adhere to attendance and punctuality norms
  • Acquiring knowledge and skills of related areas of the process
  • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Preferred candidate profile

  • Graduate / Undergraduate are eligible to apply.
  • B.E./B.Tech. freshers

Perks and benefits

  • Two way cab facility (within transport boundary)
  • Five day working,2 days fixed off
  • PF and Health Insurance Facility

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