International Pre Sales Process(Freshers Only)

This is a full-time on-site role for a Customer Care Executive (International) based in Pune. As a Customer Care Executive, your main responsibility will be to handle customer support and service tasks, ensuring high levels of customer satisfaction, and assisting with effective communication. Your role will involve addressing customer inquiries, resolving complaints, and collaborating closely with the sales team to meet the diverse needs of customers. To excel in this role, you must possess excellent communication skills to engage effectively with customers. Strong problem-solving abilities and attention to detail are crucial in ensuring that customer issues are resolved promptly and accurately. You should have the capability to work both collaboratively in a team environment and independently to deliver exceptional customer service consistently. Prior experience in an international customer care role would be advantageous in understanding the nuances of diverse customer requirements. While not mandatory, a Bachelor's degree in any field is preferred to showcase a level of educational attainment that aligns with the responsibilities of this role.,