International Tele calling Executive(Male) Techmonarch Infocom

1.0 - 2.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

We require 2 employee for night shift in role on international bde work will be telecalling. In US timezone ENGLISH IS MUST Attaching JD for your reference Outbound Calling: Initiate calls to prospective or existing customers to promote offerings and generate leads. Inbound Support: Respond to incoming customer inquiries and provide accurate, helpful information. Lead Conversion: Follow up on leads, qualify prospects, set appointments, and drive conversions. Sales Targets: Achieve daily/weekly/monthly targets for call volume, lead generation, and conversions. CRM & Record-Keeping: Maintain accurate logs of customer interactions and update CRM systems. Customer Relationship: Build rapport, handle objections professionally, and ensure client satisfaction. Product Knowledge: Learn and stay updated on product/service features for effective communication. Team Collaboration: Work with sales, marketing, and support teams to streamline campaigns and improve results. Qualifications Education: High school diploma or equivalent; Bachelors degree preferred. Experience: Prior experience in telecalling, telesales, or customer service is advantageous Essential Skills Excellent Communication: Clear, persuasive verbal and written skills. Active Listening: Understand customer needs through attentive listening. Resilience: Ability to handle rejection and maintain positive attitude. Persuasion & Negotiation: Comfort in influencing decisions and handling objections. Time Management: Efficiently manage high call volumes and multiple tasks. Problem-Solving: Resolve queries and complaints with patience and tact. Tech Savvy: Comfortable with CRM software (e.g., Salesforce, Zoho), MS Office, and data entry. Preferred Previous experience in B2B or B2C telecalling environments. Familiarity with appointment setting and international calling practices. NIGHT SHIFT

Posted 3 weeks ago

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International Voice Support | International BPO | Salary upto 6.5LPA | Mumbai Location Santosh Rajendra Singh (Proprietor of Explore360 HR Solutions)

1.0 - 5.0 years

3 - 6 Lacs

Navi Mumbai, Maharashtra, India

On-site

???? Hiring: Customer Support Executives (Voice Email Chat) What We Offer: Salary up to ?60,000 per month + annual bonus U.S. / U.K. / Australia shift options with fixed timings Voice, email & chat support roles available Telephonic and virtual interview rounds Fixed shifts with weekends off Work-from-home and work-from-office available Transport pick/drop facilities Excellent incentives & career growth opportunities Why Join Us Work with top-tier clients JP Morgan, Barclays, American Express, Accenture, TCS, Tech Mahindra, Concentrix, Teleperformance, TimesPro, and many more Immediate joining get your offer after just one interview round Industry-best salary hikes for candidates already in international call centers PAN-India openings; freshers with 6 months experience welcome No recruitment fees at any stage Requirements: Minimum qualification: 10th Pass (SSC) At least 6 months of customer support experience (voice, email, or chat) Excellent English communication skills Available to work U.S. / U.K. / Australia shifts ???? Join our teams in Mumbai, Pune, Malad, Andheri, Thane, Vashi, and across India. Interested ???? Call or WhatsApp: Explore360 HR Solutions: +91 98203?67730 / 93725?13251

Posted 3 weeks ago

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International Customer Voice Professional BCForward

1.0 - 5.0 years

1 - 5 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. Schedule/reschedule first day of work for the employees and sharing necessary information. Review application form and make sure all the details are filled appropriately. Handle inbound calls and resolve candidates queries. Respond to candidates queries over email/text. Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Provide excellent experience to the candidates. Maintaining a quality score of 90% and above throughout. Escalate issues and seek advice when faced with complex issues/problems Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. Experience working and delivering under strict timeline. Should have neutral accent Excellent communication skills (verbal and written). An ability to handle sensitive and confidential information. Agile and flexible with work schedule. Experience working and navigation on multiple systems/tools. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST/PST). Willing to work in rotational shifts and rotations week off as and when requiredRole & responsibilities

Posted 1 month ago

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International Customer Voice Professional BCForward

1.0 - 6.0 years

1 - 6 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Role & responsibilities: Outline the day-to-day responsibilities for this role. International Customer voice(MNC OFFER) Rotational night shift Telesales Handle international inbound/outbound calls and resolve customer queries professionally Maintain high levels of customer satisfaction and service quality Follow communication scripts and troubleshoot common product/service issues Document interactions and escalate unresolved queries Meet KPIs including call handling time, customer satisfaction, and first-call resolution Adapt to different time zones and flexible shifts Use CRM tools to manage customer records and follow-ups .

Posted 1 month ago

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