4 Inter-Personal Skills Jobs

Job Role :- Profitability Management Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes.*Portfolio quality management - through superior underwriting, working closely with collections . Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch. Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues. Key Responsibilities:- Achieve contributed value targets set for the branch.*Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds. Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value. Volumes / Profitability / Expenses / Losses Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. Mandatory skills :- 7-8 Years experience, with at least 4 years in Secured/Unsecured. Ability to plan & execute . Strong inter-personal skills and leadership ability, Ability to create professional work culture that encourages enthusiasm and team spirit. Ability to manage and implement change by taking complete ownership.

Job Role : The key functions will be Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management - through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Key Responsibilities : Business Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value/Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. Mandatory Skills : 7-8 Years experience, with at least 4 years in Retail Assets Ability to plan & execute Strong inter-personal skills and leadership ability, Ability to create professional work culture that encourages enthusiasm and team spirit Understanding of credit risks & operational risks. Ability to manage and implement change by taking complete ownership

Role & responsibilities Business Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers . Contributed Value/ Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. Preferred candidate profile 7-8 Years experience Ability to plan & execute Strong inter-personal skills and leadership skills. Ability to create professional work culture that encourages enthusiasm and team spirit

PRINCIPAL ACCOUNTABILITIES: - 1.Risk Management enterprise level Providing support in analysis of management related reporting, Risk Assessment Manage and ensure Compliance to approved policies Drive BCMS implementation with business continuity planning documentation updates and maintenance, ongoing monitoring and awareness and ISO BCMS 22301 Certification and sustenance audit Model risk management – driving and coordinating for Organisation wide model risk with governance structure, policy review, life cycle review and reporting Preparation of Risk Management Committee Meeting document Updation of Entity level control and other audits Participate in the BCP Drill activity. Analyze and document review Dashboard development for Financial and non-financial risk 2. Product Management Product launch process – documentations and presentations, Co-ordination for system developments as per Product regulations Monitoring of limits and pre-specified condition on Products and Product Risk Register 3. Reviews and assessment Third party Vendor risk management audit reviews Closure of Action Taken Report of TPRM Audit Ensure responses and coordination for Entity level controls reviews and Audits (internal and statutory) Review & compliance of On-Boarding Document of Vendor Monitoring and ensuring Compliance to corporate governance guidelines