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8.0 - 13.0 years
30 - 45 Lacs
Chennai
Remote
Essential Functions : Serves as a subject matter resource (SMR) on ServiceNow ITSM, Hardware Asset Management (HAM), Software Asset Management (SAM), ITOM, CMDB, and related systems; providing necessary support for all process initiatives and cross-functioning systems. Architects, develops, integrates, and implements ServiceNow solutions. Writes custom scripting and integrates 3rd party software with applications such as Workday and Dynamics 365. Develops and modifies ServiceNow workflows, forms, lists, business rules, and UI components. Owns and develops custom integrations of ServiceNow HAM with Microsoft Endpoint Configuration Manager. Designs, codes, debugs, documents, deploys, and maintains solutions in a highly efficient and effective manner Creates and configures workflow administration, reports, and data imports. Creates, maintains, and enhances reports, dashboards, homepages, and custom views. Performs data load, mapping, and transforming of dashboards, access controls, database views, user interfaces (forms and navigation), and scheduled jobs/reports. Assesses new releases and provides direction regarding the adoption of new features. Coordinates application and platform upgrades. Monitors the health, usage, and overall compliance of ServiceNow and its applications. Partners with ServiceNow, Inc. to understand the product roadmap that will inform the strategic implementation roadmap at Glidewell. Collaborates with service, infrastructure, and support teams to ensure adequate delivery of their objectives Participates in design reviews, user requirements sessions, and development teams to deliver features and capabilities supporting automation initiatives. Collaborates with Product Owners, stakeholders, and Engineering teams to understand, estimate, prioritize, and implement solutions. Participates in establishing coding standards to support consistency. Reviews and applies requirements from external and internal teams and aligns with ServiceNow development. Configures out-of-the-box workflows and creates/maintains custom workflows. Facilitates cross-discipline awareness including cross-training and engagement in processes, gathering service-related data, creating dashboards, and participating in performance improvement initiatives. Develops work instructions to ensure that activities are properly documented. Develops user-friendly catalog items with experience in writing workflows. Partners closely with the business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support. Schedules, installs, and tests system software upgrades; executes platform upgrades on an as-needed basis. Escalates and works with ServiceNow, Inc. for complex issues out outages. Identifies critical metrics and develops ad-hoc system reports. Translates data into meaningful formats and presents to IT leadership. Performs other related duties and projects as business needs require at direction of management. Education and Experience: Bachelor's Degree in Information Technology or relevant field, required; or additional working experience in lieu. A minimum of eight (8) years of relevant experience in Information Technology, is required. A minimum of eight (8) years of experience as an Application Developer or Systems Engineer, is required. Minimum four (4) years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization, required. ServiceNow architecture and implementation experience, are required. ServiceNow Certified System Administrator or ServiceNow Certified Application Developer, a plus. ITIL v3 Foundations Certification, a plus. Note: Please apply if you have experience in SAM Pro Module in ServiceNow Perks and benefits Work From Home Insurance Benefits Great Work Culture
Posted 2 days ago
3.0 - 6.0 years
3 - 6 Lacs
Chennai, Tamil Nadu, India
On-site
Roles & Responsibilities As a Java Spring Boot Developer, will be one of the key members of the team building the next generation, highly scalable Enterprise Applications. He / She will coordinate with Technical Architect, Development Leads in understanding the project requirements and work on effective implementation. We Want You To Have Minimum 3 - 6 years of IT experience in implementing Java 8, J2EE and related Java technologies Gained experience in Design Patterns. Experience in implementing Java Spring Boot Excellent expertise in Java 8, Multithreading, Microservices Good knowledge of Linux, Unix, Bash, Python scripting. Good knowledge of MongoDB and NoSQL concepts. Proficiency in Advanced SQL Good exposure and progressive experience working on Open Shift Cloud and Integrations Strong hands-on experience on Spring core and Spring JPA Experienced in using GIT and Maven Good with CI/CD - Jenkins Good written, verbal communication and documentation skills. Familiar with Agile delivery process Must be analytical and self-motivated. Work Effectively within a global team environment. Desirable Skills Designing Enterprise Solution using Java, JEE, Spring Boot and related Java Technology stack Work on Design Patterns Work on developing highly scalable enterprise-level web applications and RESTful APIs using Micro Services. Work on Java Spring Boot implementations Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL Work on implementation of Industry Standard protocols related API Security including OAuth. Strong conceptual strength, strategic thinking, problem solving, technical, and analytical skills Strong written and verbal communication skills
Posted 1 week ago
5.0 - 10.0 years
5 - 10 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Roles & Responsibilities: Design, develop and implement ServiceNow solutions using Integration, Flow designer, Orchestration, Custom Application Development, OMT, Process Automation and other ServiceNow features and functionalities. Experience with space reservation, allocation, and utilization tracking features. Knowledge of floor plans, locations, room bookings, and occupancy management. Understanding of real estate and facilities management processes to bridge technical and business requirements effectively. Collaborate with business analysts, process owners and stakeholders to understand the requirements and translate them into technical specifications and solutions. Guiding a team or team members with technical knowledge and path forward for implementation Follow the best practices and standards for ServiceNow development and ensure the quality and performance of the deliverables. Troubleshoot and resolve issues related to ServiceNow applications and modules, as well as provide support and guidance to end users. Stay updated with the latest ServiceNow releases, features and enhancements and leverage them to improve the existing solutions or create new ones. Provide (technical) leadership to build, motivate, guide, scale, and mentor team members including performance management coaching. Actively participate in daily stand-up meetings Leveraging modern technologies such as cloud capabilities from various platforms to provide efficient solutions. Reusing and scaling components to accommodate future growth and eliminate junk code. Support detailed documentation of systems and features. Skills Knowledge and Experience: 7.5-10 years of experience in ServiceNow development, configuration and administration. Should have good experience in Space management modules . Experience in working with Integration, flow designer, Orchestration, Custom Application Development, Integration Hub, Glide API, Custom Fields and Forms, ETL skills along with Data Mapping, Normalization, OMT, Process Automation, notifications and other ServiceNow modules and functionalities. Experience working with ServiceNow Data Model, Import Set, transform map, table API and Robust Transform Engine Experience in integrating ServiceNow with other systems and platforms using REST/SOAP APIs, web services, MID server etc. (Basic/OAuth) Experience in working on complex notification logic. Deployment experience. Knowledge of ITIL processes and frameworks and how they are implemented in ServiceNow. Good understanding of web-based Application Architectures and Application interfaces Proficiency in client side and server-side Scripting. UI Policies, Business Rules, Runbook Automation, Workflow development Reusing and scaling components to accommodate future growth. Experience in Jelly Script/HTML/AngularJS and TM Forum Open APIs a plus.
Posted 1 week ago
10.0 - 15.0 years
32 - 45 Lacs
Bengaluru
Hybrid
Position : ServiceNow CSM Architect Shift Timing: AEST (Australian Eastern Standard Time, AEST Time Zone) Experience: Minimum 10 Years Notice Period: Immediate to 15 Days Only Mandatory E xperience ServiceNow CSM expertise with architecture and implementation of Case Management, Playbooks, Virtual Agent, AWA, Communities, FSM, Flow Designer, IntegrationHub, Performance Analytics, REST/SOAP APIs, Agile/Scrum delivery, and strong stakeholder management. Job Description Key Responsibilities The ServiceNow CSM Architect will be responsible for the design, architecture, and implementation of scalable and efficient Customer Service Management (CSM) solutions within the ServiceNow platform. The ideal candidate will have deep CSM expertise and the ability to align platform capabilities with business goals. Core Responsibilities: Lead architecture and end-to-end design of CSM solutions: Case Management, Playbooks, Virtual Agent, AWA, Communities, Knowledge Management, and FSM. Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions. Define and maintain CSM roadmap and architecture aligned with platform capabilities. Provide architectural leadership across the project lifecyclefrom discovery to deployment. Create and review architecture documents, high-level designs, and integration specs. Ensure compliance with ServiceNow best practices in performance, security, and scalability. Support integrations with external platforms (CRM, contact centre tools, customer portals). Enforce platform governance, standards, and development best practices. Mentor development teams and assist with complex configurations/customizations Qualifications and Skills Bachelor's degree in Computer Science, IT, or a related field. 8+ years of ServiceNow experience with 3+ years in an architect role. Strong hands-on experience with ServiceNow CSM implementations. Proficiency in Flow Designer, Integration Hub, Virtual Agent, Predictive Intelligence, and Performance Analytics. Experience in REST/SOAP API integrations. Excellent stakeholder interaction, presentation, and documentation skills. Certifications Required: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist CSM Preferred experience with: Experience Designer, Employee Centre Industry-specific CSM configurations (e.g., telecom, public sector) Agile/Scrum project delivery Soft Skills Strong problem-solving and analytical thinking. Excellent communication both written and verbal. Leadership ability with strong stakeholder influence. Email: Sam@hiresquad.in
Posted 1 week ago
8.0 - 13.0 years
12 - 15 Lacs
Bengaluru
Work from Office
Job Title: ServiceNow Developer Job Summary: We are seeking a skilled ServiceNow Developer with hands-on experience in developing and managing the ServiceNow platform, particularly in IT Service Management (ITSM) and Scoped Applications. The ideal candidate will possess strong expertise in ServiceNow integrations, Agile methodologies, and platform administration to deliver effective business automation solutions. Key Responsibilities: Develop and customize applications on the ServiceNow platform with a focus on ITSM and Scoped Applications. Design and implement integration solutions using key ServiceNow technologies, including Integration Hub, Single Sign-On (SSO), REST APIs, SOAP, MID Server, and email integrations. Collaborate in Agile and Scrum development processes to deliver high-quality software solutions. Execute data loading and migration into ServiceNow from third-party systems using Web Services and Import Sets. Develop and maintain UI components such as UI Scripts, UI Actions, UI Policies, UI Macros, and Business Rules. Create and manage workflows, Flow Designer processes, and Catalog Items to automate business processes effectively. Perform platform administration tasks, including reporting, creating database views, and managing SQL queries within ServiceNow. Produce detailed technical documentation, including design specifications and user manuals for ongoing reference and knowledge sharing. Implement low-code and low-complexity solutions to meet business automation requirements efficiently. Work closely with project managers, process analysts, and team leads to identify project risks and ensure timely delivery of solutions. Qualifications: Proven hands-on development experience in ServiceNow, particularly ITSM modules and Scoped Applications. Strong knowledge of ServiceNow integration technologies such as Integration Hub, SSO, REST/SOAP services, MID Server, and email. Experience with Agile and Scrum methodologies in software development projects. Solid expertise in integrating ServiceNow with third-party tools and systems. Skilled in UI scripting and ServiceNow platform development components (UI Actions, Policies, Business Rules, Workflows, Flow Designer, Catalog Items). Familiarity with ServiceNow platform administration, reporting, and SQL/database views. Ability to create clear technical documentation and user guides. Strong problem-solving skills and ability to implement scalable automation solutions. Excellent collaboration and communication skills to work effectively within cross-functional teams.
Posted 2 weeks ago
4.0 - 8.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Greetings!!! Position: ServiceNow Developer Budget: 25.00 LPA Type: FTE/Lateral Location: Hyderabad(Ind) Experience: 4 - 8 Yrs.
Posted 4 weeks ago
5.0 - 7.0 years
14 - 24 Lacs
Chennai
Remote
We are hiring experienced Service Now Developers/Implementation Specialists to join our team. Please fill in your details, and our HR team will review your profile. Shortlisted candidates will receive interview invites from HR team. If you're ready to take the next step in your career, share your profile with us at recruiting@radonglobaltech.com and fill in your profile details in the form below to get registered for your interview slot with Radon Global Tech Interview Registration form : https://forms.gle/e31miqwvAutGrST56 Location: Chennai Experience: 5+ years Job Type: Contract - 6 Months Work location: Remote -Chennai Job Summary: We are looking for experienced ServiceNow Developers / Implementation Specialists with over 5 years of hands-on experience in ServiceNow development, configuration, and implementation across multiple modules such as ITSM, HRSD, ITAM, and ITOM . The ideal candidate will be responsible for designing scalable solutions, integrating with third-party systems, and ensuring high performance and reliability. Key Responsibilities: Design, develop, and implement ServiceNow solutions tailored to business requirements. Customize applications, including UI policies, client scripts, business rules, and workflows. Configure and manage CMDB, Discovery, Service Catalog, Service Mapping, and Orchestration. Develop ITOM capabilities including Event Management, Discovery, AIOps, and Service Mapping. Work on ITSM workflows including Incident, Change, Problem, Request, Asset, and Configuration Management. Integrate ServiceNow with external platforms (Microsoft 365, AWS, MuleSoft, Azure, Genesys, etc.) using REST/SOAP APIs and MID servers. Optimize ServiceNow performance, security, and scalability. Collaborate with business stakeholders to gather requirements and provide technical solutions. Manage upgrades, patches, and security configurations. Conduct user training and support sessions. Document configurations, workflows, and custom developments. Required Skills: 5+ years of experience in ServiceNow development and implementation. Expertise in JavaScript, Glide API , client/server scripting. Deep understanding of ITSM, HRSD, ITAM, ITOM modules. Experience with ServiceNow CMDB, Discovery, Service Mapping . Strong knowledge of REST/SOAP APIs and integration best practices. Familiar with ServiceNow Flow Designer, Integration Hub, and Service Portal. Excellent problem-solving and communication skills. Ability to work independently or in a team setting. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) . Bachelors in Computer Science, IT, or related field. Knowledge of ITIL v3/v4 practices. Experience with Automated Test Framework (ATF) . Exposure to ServiceNow GRC or SecOps is a plus. Familiarity with AI/ML-based automation in ServiceNow.
Posted 1 month ago
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