Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Microsoft SQL Server Administration

Good to have skills :NAMinimum
2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of both production and development systems, as well as software products. Your typical day will involve addressing various technical issues, providing hardware and software support, and implementing technology solutions across different platforms. You will work both remotely and onsite, ensuring that all systems operate smoothly within defined processes and operating models. Your role will also include troubleshooting at both basic and intermediate levels, contributing to the overall efficiency and reliability of the technical environment.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Microsoft SQL Server Administration.- Strong understanding of database management and optimization techniques.- Experience with backup and recovery solutions for SQL Server.- Familiarity with performance tuning and monitoring tools.- Knowledge of security best practices for database management.
Additional Information:- The candidate should have minimum 2 years of experience in Microsoft SQL Server Administration.- This position is based at our Jaipur office.- A 15 years full time education is required.Qualification
15 years full time education