12 Imperva Jobs

Greetings from Wysetek!! We are recruiting for Experienced Engineers for our Technology Solution Division for various domain, freshers are also welcome to apply Location: Mumbai (All Area) Mode of Work: On Field/onsite (This is Work from office role) Position: 15 Looking forward for Individuals who have worked on Router & Switches or Network or Firewall or Load Balancer or Web Application Firewall. Hands on experience on Implementation & troubleshoot on any one Product is must : F5 / Radware / Imperva / Zscaler / Checkpoint / Palo Alto / FortiGate / CISCO / Nexus / Seclore Netskope / NAC If you think you are the right fit; then REGISTER yourself on below link and reach directly at the venue Link: https://forms.office.com/r/L2MBWkKNq3?origin=lprLink Walk- in : On any of below dates between 11:00 AM to 04:00 PM : 16th July, 2025 23rd July, 2025 30th July, 2025 Venue: 802, 8th Floor, "C" Wing, Lotus Corporate Park, Graham Firth Compound, Near to Jogeshwari Metro station,W.E. Highway, Goregaon(E), Mumbai 400063 Contact Person : Sheetal Dhenge - 02249185955 OR if can't make it on aligned date but looking forward to work with us. Share your Updated Resume to Sheetal@wysetek.com post Registration on link Job Description: Tasks may include but not limited to: Intermediate Troubleshooting of network related incidents (link outages, peer outages, router/switch/firewall hardware failures, multicast and broadcast issues, network performance issues). Responsible for managing/ Implementation /configuring/ Deployment / Troubleshooting of Routing & Switching, Firewall, Load balancer, Web Application Firewall. Demonstrated ability to troubleshoot and resolve issues on multiple hardware platforms and Support for devices i.e. Cisco Nexus Cisco ACI Cisco FTD, Radware, Imperva, F5, Firewall devices Should have strong experience in installing configuring managing and maintaining Cisco switching and routing devices including Nexus ISR and ASR series of devices Ability for preparing SOP. Work and resolve incidents with proper technical update and artefacts Preparing Plan of actions for Activities and New features. Working closely with customer IT team and collaborating with other IT staff Strict adherence to customer policies and processes Continuous guidance to team. Additional duties may be assigned as required Core Competencies : - Network or Firewall or Load Balancer or WAF Devices- Security Terminologies- Security concepts- Ability to adapt/improvise and take ownership Technical Experience: Degree qualified in a relevant field (B.E, B. Tech, Computer graduate) or equivalent experience in Implementation & troubleshooting on Network Devices is essential. Relevant Certifications (e.g., Microsoft Certified Systems Administrator, Cisco Certified Internetwork Expert (CCIE), CCNP will be advantageous. Our Ideal Person: Self-starter with a high energy level Excellent troubleshooting skills Should be confident handling client interactions whenever needed Ability to work with all levels of individuals. Good with Escalation matric know how Ability to articulate complex technical ideas. Ability to forecast accurately. Who we are:Wysetek is a 35+ year old enterprise systems integrator and solution provider with a Pan India presence in Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Goa, Ahmedabad, and Indore. With its rich experience in providing Integrated Technology Solutions, the company is mainly focused around cyber security, hyper convergence and cloud to SMEs and large corporations across India. An ISO 9001:2015 & ISO 27001 : 2013 certified company Wysetek strives to stay on top of the technology curve by providing customer delight in the Digital era.SpecialtiesVirtualization Solutions, Storage Solutions, IT Security Solutions, Cloud Solutions, Security, Open source, SDDC, Cyber Security, Cloud, HCI, Application Modernisation, Data Protection , Core Infrastructure, Digital Transformation, System Integration, Managed Services, Professional Services, and Technology Services Websitehttp://www.wysetek.com

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Web Application Firewall (WAF) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced and technically strong Web Application Firewall (WAF) Subject Matter Expert (SME) to join our Security Delivery team. The ideal candidate will possess deep expertise in WAF technologies, strong experience in decoding web traffic and malicious scripts, and a solid development background to assess and close security gaps. This role is pivotal in safeguarding enterprise applications from web-based threats across on-prem, cloud, and hybrid environments. Roles & Responsibilities:-WAF Strategy, Operations & Governance-Lead the deployment, configuration, and management of enterprise-grade WAF solutions such as F5 Silverline, F5 ASM, Imperva CWAF, Akamai WAF, AWS WAF, and Azure WAF.-Develop and fine-tune advanced WAF policies and signatures to accurately detect sophisticated attack vectors including SQL Injection, XSS, RCE, and business logic abuse, while minimizing false positives.-Analyze complex WAF logs and payloads using custom decoding and script analysis techniques to identify stealthy threats and misconfigurations.-Maintain consistent security controls in line with OWASP Top 10, PCI-DSS, NIST, and ISO 27001 standards.-Security Integration & Threat Response-Integrate WAF protections into DevSecOps pipelines, embedding security into the SDLC with automated deployment and testing.-Collaborate with AppSec, DevOps, Cloud, and Infrastructure teams to secure applications across microservices, APIs, and multi-cloud environments.-Act as a senior advisor during security incidents involving web-layer attacks, providing in-depth payload analysis and mitigation guidance.-Scripting & Secure Development Expertise-Leverage development and scripting skills (Python, Bash, PowerShell, Regex) to analyze obfuscated scripts and automate WAF rule generation, traffic simulation, and threat validation.-Contribute to secure coding reviews and help developers understand WAF behavior in relation to application logic and vulnerabilities.-Documentation, Reporting & Continuous Improvement-Own and update detailed documentation including architecture diagrams, rule sets, exception handling, and change management logs.-Produce regular dashboards and executive-level reports summarizing WAF effectiveness, threat intelligence trends, and incident analysis.-Evaluate new WAF features and third-party integrations to improve detection efficacy and operational efficiency. Professional & Technical Skills: -Experience with multiple WAF platforms across enterprise environments.-Deep understanding of HTTP/S protocols, SSL/TLS encryption, CDN behaviors, load balancing, and reverse proxy technologies.-Proven expertise in decoding, analyzing, and reverse engineering malicious JavaScript or encoded payloads to uncover evasion techniques.-Strong understanding of web application architecture, OWASP Top 10 risks, and real-world threat scenarios.-Experience with Bot Mitigation, API Security, and Advanced Threat Protection mechanisms.-Familiarity with CI/CD tools (e.g., Jenkins, GitLab), IaC (e.g., Terraform), and security automation frameworks.-Certifications such as AWS Certified Security Specialty, Akamai WAF Certified, GIAC GWAPT/GWEB, CEH, or equivalent.-Exposure to Big Data analytics platforms or SIEM solutions for advanced WAF telemetry analysis. Additional Information:- The candidate should have minimum 5 years of experience in Web Application Firewall (WAF).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Role Overview We are hiring a highly experienced L3 Web Application Firewall (WAF) Specialist to lead the planning, implementation, and optimization of WAF solutions across enterprise environments. This is a technical leadership role requiring deep understanding of application-layer security, strong hands-on experience with WAF technologies (especially F5 ASM or equivalent), and the ability to handle complex security incidents independently. You will act as the subject matter expert (SME) for WAF in client-facing and internal security engagements, guiding application protection strategies, overseeing advanced threat prevention, and mentoring L1/L2 engineers. Key Responsibilities Lead WAF Design & Deployment : Architect, configure, and deploy enterprise-grade WAF solutions across multi-tenant, multi-region environments using technologies like F5 ASM, Citrix, or Imperva. Incident Management & Escalation (L3 Level) : Handle high-priority WAF incidents, perform root cause analysis (RCA), implement custom mitigations, and ensure resolution within defined SLAs. Policy Tuning & Custom Rules : Develop and optimize custom WAF rules (iRules, regex, JSON filters) based on traffic analysis, threat signatures, and business use cases to minimize false positives and ensure maximum protection. Threat Intelligence Integration : Analyze logs and correlate WAF events with threat intelligence feeds and SIEM tools to proactively detect and respond to Layer 7 attacks (e.g., SQLi, XSS, RFI, LFI, bot traffic). Pre-Production Application Review : Collaborate with DevSecOps and App teams to assess applications prior to production rollout, ensuring adequate WAF protection is in place through rigorous policy simulations and tuning. Patch & Upgrade Planning : Plan and execute firmware upgrades, policy migrations, and security patching aligned with vendor lifecycle and enterprise security policies. Compliance & Audit Support : Align WAF posture with OWASP Top 10, PCI-DSS, GDPR, and internal compliance frameworks; prepare documentation and reports for audits and security assessments. Mentoring & Process Improvement : Mentor L1/L2 WAF engineers, define SOPs, standardize response playbooks, and drive automation initiatives where possible. Required Skills & Experience Minimum 7 years of hands-on experience managing Web Application Firewalls in enterprise or service provider environments. Deep expertise in WAF platforms such as F5 BIG-IP ASM , Citrix AppFirewall , Imperva , or Fortinet WAF. Strong knowledge of Layer 7 protocols , HTTP/HTTPS traffic analysis , TLS/SSL decryption , and web server architectures . Familiarity with protocols and technologies such as BGP, OSPF, VXLAN, or MP-BGP EVPN is a plus. Advanced understanding of application-layer threats , bot mitigation , credential stuffing , zero-day exploit patterns , and custom rule writing . Proven ability to manage complex security incidents independently and interface with customers, stakeholders, and internal security teams. Experience with configuration backup/recovery , version control , and multi-tenant policy management . Excellent documentation, troubleshooting, and stakeholder communication skills. Certifications (Mandatory) F5-301/F5-303/Other Industry leading OEM Professional level Certification Nice to Have Exposure to cloud-native WAFs (e.g., AWS WAF, Azure WAF, Cloudflare). Experience in ACI (Application Centric Infrastructure) and Software Defined Networking (SDN) for securing microservices or hybrid apps. Scripting or automation knowledge (Python, Bash, Ansible) to streamline monitoring and deployment tasks.

Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : Infrastructure Security Vulnerability Management Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled Imperva DAM Administrator to manage, maintain, and enhance our Imperva Database Activity Monitoring infrastructure. The ideal candidate will have deep experience with Imperva DAM, database security, and compliance frameworks such as PCI-DSS, SOX, and HIPAA. This role is crucial for ensuring real-time monitoring, alerting, and reporting of database activity to detect and prevent unauthorized or anomalous access. Roles & Responsibilities:- Administer, configure, and maintain the Imperva SecureSphere DAM platform across various environments (development, staging, production).- Deploy DAM agents/connectors across databases (Oracle, SQL Server, DB2, MySQL, etc.).- Develop and tune security policies, rules, and alerts for detecting suspicious database activity.- Monitor the DAM system health, logs, and performance metrics to ensure high availability and optimal operation.- Manage integrations with SIEM, ticketing systems, and other security tools.- Support audits and compliance reporting through custom report creation and event tracking.- Perform regular upgrades, patches, and configuration changes in accordance with security best practices.- Troubleshoot issues with DAM sensors, agents, and logging mechanisms.- Work closely with database administrators, application teams, and InfoSec stakeholders to ensure seamless data protection and policy enforcement.- Provide documentation, standard operating procedures (SOPs), and training to relevant stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Security Vulnerability Management Operations.- Strong understanding of risk assessment methodologies and frameworks.- Experience with security tools and technologies for vulnerability scanning and management.- Knowledge of compliance standards and regulations related to cybersecurity.- Ability to communicate complex security concepts to non-technical stakeholders. Additional Information:- The candidate should have minimum 3 years of experience in Infrastructure Security Vulnerability Management Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Information Security Consultant-II Job Description About Lumen Technologies Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers. Job Details: Experience Required: 6 to 9 years Location: Bengaluru Work Mode: Hybrid Mandatory Skills : VMware, Red Hat OpenStack, Linux, Unix Shell Scripting, Perl Roles and Responsibilities: Strong knowledge of Unix-based operating systems( Linux, Solaris) Experience with virtualization technologies (VMWare, Red Hat Openstack) Expert level knowledge of IP networking with Ipv6 and protocols. Extensive experience troubleshooting IP networks Programming /scripting abilities in Perl,Unix/Linux shell,PHP,Python,Java or similar programming languages. Extensive knowledge of web application security, browser security models and application security vulnerabilities such as OWASP Top Ten Mastery of security including confidentiality and integrity of data , authentication, authorization and cryptographic protocol Deep understanding of network attacks, Ddos, malware, phishing ,email security ,encryption, authentication, log and forensic analysis, IP and device reputation and security policies Hands on expertise operating managed security technologies: Firewalls( Cisco Asa,Check Point) ,IPS( Cisco),file Integrity Monitoring( Tripwire, Trend Micro Deep Security),SIEM,Web Application Firewalls( Imperva), Next-Generation Firewalls ( Palo Alto Networks, Cisco FTD),Security management tools. Understanding of REST API design concepts and standards. Experience with database technologies (MySQL/MariaDB,MSSQL,Postgres,NoSQL). Experience in creating tools to automate recurring tasks. Experience with log collection and analysis tools( Graylog ,Splunk) Excellent written and verbal communication skills. Strategic thinking and problem solving skills. Self-motivated, proactive attitude with a security mindset. Must be able to consistently deliver superior results with minimal supervision. Experience in creating tools to automate recurring tasks. Ability to review logs and other forensic data from a security standpoint and identify anomalies. Desired Candidate Profile : 6+years of experience in managed service or Internet settings Bachelor’s or master’s degree in Computer Science, Business ,Math or comparable field or comparable experience Experience with regulatory compliance audits, Business Continuity and Disaster Recovery efforts, etc. Desired Skills: Strong knowledge of Perl,PHP ,Java,Python Mobile application security expertise Development experience in Java, Javascript, Perl ,PHP and Python Special Skills : Must have demonstrated expertise related to some of the following: Cisco ASA and FTD Firewalls, including client-based VPN configuration and troubleshooting Check Point Firewall and Multi-Domain management platforms Cisco and Snort-based IPS technologies Imperva Web Application Firewalls Palo Alto Networks Firewalls and Panorama management platforms Tripwire Trend Micro Deep Security SIEM tools "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."

JOB POSITION We are seeking a Web Application Firewall Engineer (WAF Engineer) or Application Security Engineer (WAF) within our InfoSec team to help support our strategic security and compliance objectives. As an Application Security Engineer (WAF), you will partner with Application Security team, and will be a part of a fast-paced, results-driven, multi-national InfoSec organization. You will design, configure, deploy, and support the Web Application Firewall (WAF), DoS and BOT mitigation policies as well as CDN and caching configurations for on premise and in the cloud WAF deployments. The candidate will work closely with other members of the application security team, including security analysts, penetration testers, and leaders, to ensure that our applications are secure and compliant with industry standards. JOB RESPONSIBILITY Analyst IT Security II (IND) (Web Application Firewall Engineer (WAF Engineer) or Application Security Engineer (WAF)) : Able to demonstrate understanding of extensive working experience with DNS, network protocols and web technologies (e.g. IP, TCP, UDP, SSL/TLS, HTTP/HTTPS, gRPC, web sockets). Provide operational support, trouble shooting and maintenance of major Security related processes, controls or products. Analyze, configure, test, document and implement upgrades to WAF security processes, controls or products. Recognize, analyze patterns, and respond to security events and escalates as necessary. Consult with technical and business peers to analyze, support, and resolve Cybersecurity events. Engineer, configure, deploy, and maintain Web Application Firewall (WAF) solutions. Configure new sites and applications for WAF protection and perform analysis of traffic to remove false positives. Work with application developers and developer teams to analyze, prioritize, and support WAF configurations or application remediation to address security issues. Develop, maintain, test, patch and troubleshoot WAF rules/signatures to mitigate threats and implements best practices. Demonstrate experience in delivering technical projects with an ability to manage multiple priorities. Excellent problem-solving and analytical skills Effective communication and interpersonal skills Ability to work independently and in a team environment. QUALIFICATION EXPERIENCE Experience working in large organizations (25,000+) in fast paced environments with competing projects and priorities. Experience with large-scale application onboardings to WAF, and/or migrations between WAF solutions Confidence to lead triage calls for security events, web traffic disruptions or network outages. SKILLS AND COMPETENCIES Bachelors degree or equivalent years (4-8+) as an Application Security Analyst/Engineer and WAF Security Engineer Cybersecurity, privacy principles, threats, vulnerabilities, risk management, and IT security methods. (e.g., firewalls, dmz, encryption, SSL certificates). Network security architecture concepts and protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System (DNS), and IAM/directory services (e.g. Okta, Siteminder, Ping, LDAP) Experience working with industry standard WAF solutions like CloudFlare, Akamai, F5 Networks, Imperva, Fastly, etc. Knowledge of Layer 7 security attacks and application security vulnerabilities (OWASP Top 10, SANS Top 25, XSS, SQLi, CMDi, RCE, CSRF/SSRF, CVEs and CWEs, etc.) Basic understanding of CDN and caching techniques, Load Balancing, etc. Basic understanding of various Clouds (AWS, GCP, Azure, Oracle Cloud)

Your day at NTT DATA The Security Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, aware of client's high level and low-level security architecture and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Security Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Device management experience with Imperva DAM Monitoring of the Databases and Instances, Analyze any DAM related incidents and Escalate the incidents with relevant Stakeholders. Define security and audit policies for data at rest and data in motion for the structured data Co-ordinate closely with the SOC team for any integration of Databases and Instances Work closely with database administrators and educate them about DAM tool and implement security controls inherit in the platform for identified databases Worke efficiently and closely with risk assessment teams and compliance teams to understand the external compliance requirements Perform risk assessment using Imperva risk assessment policies and inform the stakeholders and database administrators about the vulnerabilities captured for the database servers Create different set of audit and security policies to adhere to PCI and other compliances Identify the points which can be implemented to improve the functionality of DAM solution Oversight existing deployment and how it can be improved Generate reports and highlight compromises Work with our security operations center (SOC) and take the lead role in threat detection and incident response activities. Required Experience: Experience on various security technologies Experience of current threats, vulnerabilities, and attack trends Critical thinking and problem solving skills Experience with DAM solutions (Imperva/ IBM) Familiarity with various database structures

We are seeking a Senior Azure Cloud Architect with a strong background in designing and managing cloud infrastructure using Azure. The ideal candidate will have extensive experience with base infrastructure creation using Terraform, Azure DevOps, and security best practices. They should also be well-versed in CI/CD pipelines, security auditing, Windows monthly patching, and various Azure services, including Imperva, Azure Search, Firewalls, Redis Cache, Key Vault, Service Bus, Azure Site Recovery (ASR), Networking, Operations Management Suite (OMS), Blob Storage, Resource Groups, Network Security Groups (NSG), Application Insights, SQL Server, SQL Database, and Load Balancers. Key Responsibilities: Design, implement, and maintain scalable, secure, and high-performance cloud infrastructure solutions using Azure. Lead the creation and management of base infrastructure using Terraform. Ensure the implementation of security best practices across cloud infrastructure, including firewalls, Network Security Groups (NSG), Key Vault, and other security controls. Manage and optimize Azure DevOps pipelines for continuous integration and continuous deployment (CI/CD). Oversee Windows monthly patching and ensure systems are up-to-date with the latest security patches. Conduct security audits and assessments to identify and mitigate potential risks and vulnerabilities. Implement and manage Azure services, including Azure Search, Redis Cache, Service Bus, Azure Site Recovery (ASR), and Blob Storage. Design and manage networking solutions within Azure, including Virtual Networks, NSGs, and Load Balancers. Utilize Application Insights and OMS for monitoring and diagnostics of cloud applications and infrastructure. Manage SQL Server and SQL Database instances, ensuring high availability, performance, and security. Collaborate with development, security, and operations teams to ensure seamless integration and support of Azure-based solutions. Provide technical guidance and mentorship to other team members and stakeholders. Stay up-to-date with the latest Azure features, best practices, and industry trends.

The Imperva DB security Engineer role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Imperva DB security Engineer domain.

Job Responsibilities Monitoring of Firewall Availability Status. Monitoring CPU and Memory Utilization for Firewall. Creation of users and permitting VPN users access. Firewall policy Configuration Backups. Modification, deletion of the Rules and Policies as per client recommendations and Approvals and follow change management process. Adhering to Client Change Management process defined for Firewall. Creation of site-to-site VPNS as per Client requirements. Troubleshooting of firewall. Applying patches/updates when and where required after client change approval. Perform recovery of device configuration during disasters. Participation in DR Drills. Participate Incident, Change and Problem Management and On-call rotation. Vendor Coordination. Yearly Review of Rules and Policies. Assist with vulnerability mitigation. Essential skills required. Should have extensive Network security experience on all the domains of FortiGate Firewall / Palo Alto Firewall /Checkpoint Firewalls/ Cisco ASA Firewall / Juniper SRX Firewall IDS or IPS DDOS and WAF. Experience on any Intrusion Detection and Preventions Systems. Working experience with Netskope Zscaler, Imperva WAF, Akamai Ddos etc are advantage. Knowledge of networking fundamentals routing switching VLANs SPANs TCP IP protocols. Ability to research investigate and resolve new and existing threats and vulnerabilities. Experience with TCP IP packet analysis and networking protocols Work with the team on selection acquisition design development and implementation of new tools solutions functionality and frameworks that include people process and technology components. Good knowledge about network Infrastructure and application monitoring tools Ability to multitask prioritize coordinate work well under pressure and meet deadlines. Work in 24X7 environment along with Teams across internal and external stakeholders to support and execute security Issues.

Preferred candidate profile End Point Security Defender , Trend Micro - Server Identity and Access Management Sailpoint , Dilenea PAM , Microsoft PKI , Active directory Data Security Data Classification , DLP - MS pureview ,Imperva - Database activitiy monitoring , Data encryiption and clous app security

About the job:- Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. Job Description :- Technical Understanding :- DDOS : Working knowledge on DDoS technology, exposure to Arbor & Radware platform is must. WAF (WAAP) : Working knowledge on WAF , API , BotM, Exposure to technology platform - F5, Imperva, Radware technology is required. Functional Requirements :- Good in customer communication. Working knowledge of basic ticket's management, customer updates Must have experience in managed services L-2 to have implementation experience as well. Working schedule - Across 24*7 shifts. Education qualification - Engineering graduate. Hands on experience in above mentioned technologies is significant & must required. Certification in above mentioned products is preferred.