5 Igp Jobs

Essential : Excellent communication and presentation skills Prior Pre-Sales, Troubleshooting or Implementation experience Prior experience of Voice based technical support Proficient in MS Office Suite Key Skills Required: Experience in Switching, Routing & Wireless Experience with Cisco Wireless Products - WLC (Wireless LAN Controllers), Access Points (AP), MSE, CMX, Prime Infrastructure (PI) etc Basic understanding of IEEE 802.11 standards (a, b, g), 802.1x, Wi-Fi Knowledge on Routing and Switching Protocols/Technologies like IGP, OSPF, EGP, BGP, STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN-EVPN Knowledge of Cisco Routing and Switching Platforms like Cisco ISR/ASR, Catalyst, Meraki

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Travel Requirement: Up to 25% travel to Customer sites. Meet the Team: We are seeking an Enterprise Networking and Data Center (CAT8k/9k, Nexus Route/Switch) skilled High Touch Engineer (HTE) to join our Customer Experience team to support a major US based Globally Systemically Important Bank (G-SIB). Be a part of Cisco's CX (Customer Experience) Organization, working closely with internal Cisco peers, (HTOMs, NCEs, PgMs, PMs), and most importantly the Customer in an ongoing basis, as well as their leadership team. Your Impact: In this exciting customer facing role you will serve as an integrated member of the Cisco CX team supporting outcome-oriented engineering, implementation, and production support efforts as the primary technical support person for Problem Management of critical issues at the network level. You will be responsible for providing advanced network level services related to cases on the Cisco Expert Care account. You will also focus on diagnostics, root cause analysis, and recommendations for preventative measures with the goal to result in a more efficient, reliable customer network. Responsibilities: Network Problem Management Escalation support and troubleshooting for critical network outages and complex network issues Relaying detailed knowledge of customer network, critical sites, and operational procedures to Cisco support team Root Cause Analysis, at the Network Level A recommendation report that includes root cause, next steps, and recommendations for corrective actions in a response to a network incident Training Assist with identifying areas where training is needed Quarterly Services Review A report on deliverables and activities provided during the immediate past timeframe, corrective action plans, & other actions planned for the next quarter Informal knowledge transfer sessions to augment troubleshooting skills by providing Cisco product training & best practices review Minimum Qualifications: 7+ years of direct customer technical support experience in Enterprise Networking and Data Center and 1+ year supporting a Global Systemically Important Bank (G-SIB) Expertise with Cisco data center and enterprise networking including the Nexus product family, Cisco Application Centric Infrastructure, Catalyst family routers and switches, Software Defined Access, Catalyst Center, QoS, IGP and EGP routing, macro- and micro-segmentation Cisco Certification: CCNA and/or CCNP Strong analytical and troubleshooting skills Proven crisis management skills Strong written and verbal communication skills Preferred Qualifications: Ability to work independently, with minimal instruction on routine work and general instruction on new assignments Prior experience giving onsite or remote technical support Prior TAC Experience Cisco Certification: CCIE

Specialist, Records and Information Management (RIM) Purpose and Scope: Under the direction of the Lead of Global RIM, responsible for planning, developing, and administrating the Records and Information Management (RIM) program for our company. Provides consistent RIM guidance and leads RIM initiatives to ensure compliance with relevant regulatory, legal, and business requirements. Independently coordinates the resources necessary for successful execution of RIM projects, meets business objectives and ensures outstanding customer service. Requirements Responsibilities and Accountabilities: Job responsibilities cover various facets of the comprehensive Global RIM program across the company, including affiliates and sites. Assist in implementation and maintenance of a comprehensive RIM program framework, including policies, procedures and the Record Retention Schedule that reflects current global pharmaceutical regulatory, legal, and business requirements. Assist on RIM initiatives, monitors, and reports on progress in achieving program milestones. Participate in design and implementation of change management efforts with respect to adherence to RIM policies and procedures, etc. Collaborate with Litigation and other legal members on RIM-related and/or discovery issues and training for Legal Hold Order/information lifecycle management. Participate in development of RIM procedures, guidelines, communications, and training for the Global RIM program. Collaborates with IT to align corporate systems and to design and configure RIM tools to implementation of RIM practices in business processes; establishes standards for metadata capture and records classification. Assist in support activities needed for RIM technology tools, such as migration, legacy data cleansing, system testing and validation activities. Maintain the Global RIM SharePoint Intranet pages to make sure it provides appropriate RIM resources, training, and information to all employees. Provides subject matter expertise for the companys Records Management Solution (RMS) powered by OpenText Content Manager across the enterprise. Assist in the management of network of Business Liaisons, Site Liaisons and Records Coordinators to coordinate implementation, share best practices, and support compliance with RIM policies and practices. Assist in development of annual communication plan to key stakeholders and what themes on which to focus, the media which will be used and on what schedule. Resolves RIM issues by evaluating and identifying business process improvements that will facilitate more efficient RIM and compliance with RIM governance Required Qualifications: Bachelors Degree, preferably in Business, Library/Information Science or related field, or related experience and/or training. 4+ years experience with RIM practices and procedures, in the pharmaceutical industry preferred. Strong project management skills. Demonstrated interpersonal and negotiating skills. Ability to work independently and collaboratively with all levels of associates and management. Knowledge of systems, databases and electronic records management functionality in document management and collaborative systems (shared drives, M365 SharePoint, Veeva Vault, OpenText Content Manager. Excellent verbal and written communication and listening skills. Preferred Qualifications: 5+ years' experience with RIM practices and procedures, in the pharmaceutical industry preferred. Demonstrated experience working collaboratively to analyze processes and identify process improvements. Advanced degree in business, management, or information management Industry related designation and /or certifications: hold one or more, recognized Records and Information Management training certifications and accreditations such as ICRM, AIIM ERM and ECM Specialist / Practitioner, AIIM Certified Information Professional (CIP), ARMA Information Governance Professional (IGP). Working Environment: At our organization we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with our companys’ Responsible Flexibility Guidelines.

Advisor, Records and Information Management (RIM) Purpose and Scope: Under the direction of the Lead of Global RIM, responsible for planning, developing, and administrating the Records and Information Management (RIM) program for our company. Provides consistent RIM guidance and leads RIM initiatives to ensure compliance with relevant regulatory, legal, and business requirements. Independently coordinates the resources necessary for successful execution of RIM projects, meets business objectives and ensures outstanding customer service. Job responsibilities cover various facets of the comprehensive Global RIM program across the company, including affiliates and sites. Responsibilities and Accountabilities: Implements and maintains a comprehensive RIM program framework, including policies, procedures and the Record Retention Schedule that reflects current global pharmaceutical regulatory, legal, and business requirements. Identifies and leads RIM initiatives, monitors, and reports on progress in achieving program milestones. Provide leadership within the enterprise as the subject matter expert on Records and Information Management methodologies and practices from a global perspective. Leads design and implementation of change management efforts with respect to adherence to RIM policies and procedures, etc. Partners with Litigation and other legal members on RIM-related and/or discovery issues and training for Legal Hold Order/information lifecycle management. Manage and oversee RIM team and service providers including, off-site storage vendors and RIM consultants. Develops RIM procedures, guidelines, communications, and training for the Global RIM program. Monitors program compliance and proactively addresses concerns and deviations; provides guidance; conducts department-level audits to ensure compliance with RIM policy, SOPs, and retention schedule; reports findings and recommends solutions to RIM Lead; coordinates any corrective actions necessary. Collaborates with IT to align corporate systems and to design and configure RIM tools to implementation of RIM practices in business processes; establishes standards for metadata capture and records Job responsibilities cover various facets of the comprehensive Global RIM program across the company, including affiliates and sites. Implements and maintains a comprehensive RIM program framework, including policies, procedures and the Record Retention Schedule that reflects current global pharmaceutical regulatory, legal, and business requirements. Identifies and leads RIM initiatives, monitors, and reports on progress in achieving program milestones. Provide leadership within the enterprise as the subject matter expert on Records and Information Management methodologies and practices from a global perspective. Leads design and implementation of change management efforts with respect to adherence to RIM policies and procedures, etc. Partners with Litigation and other legal members on RIM-related and/or discovery issues and training for Legal Hold Order/information lifecycle management. Manage and oversee RIM team and service providers including, off-site storage vendors and RIM consultants. Develops RIM procedures, guidelines, communications, and training for the Global RIM program. Monitors program compliance and proactively address concerns and deviations; provides guidance; conducts department-level audits to ensure compliance with RIM policy, SOPs, and retention schedule; reports findings and recommends solutions to RIM Lead; coordinates any corrective actions necessary. Collaborates with IT to align corporate systems and to design and configure RIM tools to implementation of RIM practices in business processes; establishes standards for metadata capture and records classification. Assists in support activities needed for RIM technology tools, such as migration, legacy data cleansing, system testing and validation activities. Assesses new business needs for on-boarding into RIM technology tools, including review and approval of requirements for new user groups, requests for access, needs for workflows based on business process and levels of user training. Designs and implements training tools for employees and contractors on how to manage information using technology tools. Oversees management of the Global RIM SharePoint Intranet pages to make sure it provides appropriate RIM resources, training, and information to all our employees. Provides subject matter expertise for the companys Records Management Solution (RMS) powered by OpenText Content Manager across the enterprise. Manages the network of Business Liaisons, Site Liaisons and Records Coordinators to coordinate implementation, share best practices and support compliance with RIM policies and practices. Develops annual communication plan to key stakeholders and what themes on which to focus, the media which will be used and on what schedule. Resolves RIM issues by evaluating and identifying business process improvements that will facilitate more efficient RIM and compliance with RIM governance. Bachelors Degree, preferably in Business, Library/Information Science or related field, or related experience and/or training. 6+ years experience with RIM practices and procedures, in the pharmaceutical industry preferred. Strong project management skills. Experienced in conducting business process interviews with respect to Records and Information management. Demonstrated interpersonal and negotiating skills. Ability to work independently and collaboratively with all levels of associates and management. Strong knowledge of systems, databases and electronic records management functionality in document management and collaborative systems (shared drives, M365 SharePoint, Veeva Vault, OpenText Content Manager. Excellent verbal and written communication and listening skills. Requirements Preferred Qualifications: 7+ years experience with RIM practices and procedures, in the pharmaceutical industry preferred. Demonstrated experience working collaboratively to analyze processes and identify process improvements. Advanced degree in business, management, information management or project management Industry related designation and /or certifications: hold one or more, recognized Records and Information Management training certifications and accreditations such as ICRM, AIIM ERM and ECM Specialist / Practitioner, AIIM Certified Information Professional (CIP), ARMA Information Governance Professional (IGP). Working Environment: At our company we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with companys responsible flexibility guidelines.

primary Skills: Security Architect Bachelor's degree in information technology, security, or similar Experience in providing security architecture support to a large development organisation Information security credentials such as IGP, CISSP or similar Well versed in cloud security on a generic level as well as AWS Job Description: The candidate will primary work with security assessments and as part of that also be able to provide guidance on how to close security gaps The candidate will also be part of "shift left" for assessments to automate and minimize the manual work involved It is also expected that the candidate will assist in creating an assessment " factory" with a streamlined process for approaching assessments Apply here: https://career.infosys.com/jobdesc?jobReferenceCode=INFSYS-EXTERNAL- 210430