4 Ifma Jobs

Reporting To: Facility Head / Regional Operations Manager / Client Representative Experience Required: 712 years in Integrated Facilities Management (preferably in IT Parks or Corporate Real Estate) Job Summary: The Operations Manager will be responsible for end-to-end facility operations covering technical (MEP) and soft services across IT park premises. The role demands strategic planning, team and vendor management, SLA/KPI monitoring, and ensuring seamless, complaint-free operations tailored to the fast-paced IT/ITES environment. Key Responsibilities: 1. Technical Services Oversight: Manage 24x7 operations of HVAC, Electrical, DG sets, UPS, Transformers, STP/WTP, and fire detection/suppression systems. Ensure uptime and performance of business-critical infrastructure (NOC/Data Center support if applicable). Plan and execute preventive and breakdown maintenance schedules in coordination with OEM/AMC vendors. Monitor and optimize energy and utility consumption; implement energy conservation initiatives. Coordinate for BMS monitoring and ensure alerts are actioned promptly. 2. Soft Services Supervision: Oversee housekeeping, pest control, landscaping, waste management, and faade cleaning services. Maintain high standards of cleanliness and hygiene aligned with IT clients' expectations. Handle escalations and drive service quality improvements through regular audits. 3. People Management: Lead a team of shift engineers, technical staff, housekeeping supervisors, and other operations personnel. Conduct periodic training, performance reviews, and motivation programs to maintain service excellence. Ensure effective deployment and shift scheduling with manpower optimization. 4. Stakeholder & Client Engagement: Act as the single point of contact (SPOC) for client operations-related matters. Participate in governance meetings (KPI/MBR reviews) and submit compliance reports. Address client escalations promptly and ensure proactive issue resolution. 5. Vendor & Contract Management: Manage vendor SLAs, AMC schedules, renewals, and performance evaluations. Ensure adherence to procurement protocols and vendor onboarding policies. Drive digital documentation, ticketing systems (e.g., Corrigo), and work order closures. 6. Compliance & Safety: Ensure 100% statutory compliance (fire NOCs, DG stack testing, lift inspections, etc.). Implement EHS practices, risk assessments, toolbox talks, and LOTO protocols. Drive safety culture across operations with regular mock drills and safety audits. 7. Budgeting & Reporting: Assist in preparation and control of OPEX budgets. Track expenses, utility consumption, and operational efficiency metrics. Submit MIS, incident reports, asset health reports, and client dashboards on time. Skills & Competencies: Sound knowledge of MEP systems in IT infrastructure. Strong leadership, vendor management, and team handling capabilities. Excellent communication and client-facing skills. Proficiency in MS Office tools and CAFM/BMS platforms. Awareness of ISO, OHSAS, and Green Building (IGBC/LEED) norms preferred. Qualifications: B.E./Diploma in Electrical or Mechanical Engineering. Certification in Facility/Property Management (e.g., IFMA, RICS, FMP) is advantageous. Minimum 7+ years of experience in operations/facilities management in IT Parks or Corporate campuses.

Reporting To: Facility Head / Regional Operations Manager / Client Representative Experience Required: 712 years in Integrated Facilities Management (preferably in IT Parks or Corporate Real Estate) Job Summary: The Operations Manager will be responsible for end-to-end facility operations covering technical (MEP) and soft services across IT park premises. The role demands strategic planning, team and vendor management, SLA/KPI monitoring, and ensuring seamless, complaint-free operations tailored to the fast-paced IT/ITES environment. Key Responsibilities: 1. Technical Services Oversight: Manage 24x7 operations of HVAC, Electrical, DG sets, UPS, Transformers, STP/WTP, and fire detection/suppression systems. Ensure uptime and performance of business-critical infrastructure (NOC/Data Center support if applicable). Plan and execute preventive and breakdown maintenance schedules in coordination with OEM/AMC vendors. Monitor and optimize energy and utility consumption; implement energy conservation initiatives. Coordinate for BMS monitoring and ensure alerts are actioned promptly. 2. Soft Services Supervision: Oversee housekeeping, pest control, landscaping, waste management, and faade cleaning services. Maintain high standards of cleanliness and hygiene aligned with IT clients' expectations. Handle escalations and drive service quality improvements through regular audits. 3. People Management: Lead a team of shift engineers, technical staff, housekeeping supervisors, and other operations personnel. Conduct periodic training, performance reviews, and motivation programs to maintain service excellence. Ensure effective deployment and shift scheduling with manpower optimization. 4. Stakeholder & Client Engagement: Act as the single point of contact (SPOC) for client operations-related matters. Participate in governance meetings (KPI/MBR reviews) and submit compliance reports. Address client escalations promptly and ensure proactive issue resolution. 5. Vendor & Contract Management: Manage vendor SLAs, AMC schedules, renewals, and performance evaluations. Ensure adherence to procurement protocols and vendor onboarding policies. Drive digital documentation, ticketing systems (e.g., Corrigo), and work order closures. 6. Compliance & Safety: Ensure 100% statutory compliance (fire NOCs, DG stack testing, lift inspections, etc.). Implement EHS practices, risk assessments, toolbox talks, and LOTO protocols. Drive safety culture across operations with regular mock drills and safety audits. 7. Budgeting & Reporting: Assist in preparation and control of OPEX budgets. Track expenses, utility consumption, and operational efficiency metrics. Submit MIS, incident reports, asset health reports, and client dashboards on time. Skills & Competencies: Sound knowledge of MEP systems in IT infrastructure. Strong leadership, vendor management, and team handling capabilities. Excellent communication and client-facing skills. Proficiency in MS Office tools and CAFM/BMS platforms. Awareness of ISO, OHSAS, and Green Building (IGBC/LEED) norms preferred. Qualifications: B.E./Diploma in Electrical or Mechanical Engineering. Certification in Facility/Property Management (e.g., IFMA, RICS, FMP) is advantageous. Minimum 7+ years of experience in operations/facilities management in IT Parks or Corporate campuses.

Key Responsibilities: Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. Repairs all systems and monitoring and troubleshooting systems as problems arise. Coordinates with building administration to ensure common area services are properly provided to client and list services. Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. Completes work order requests accurately and on time and within budget. May be required to order parts and supplies for maintenance and repairs. Assist in scheduling and supervising vendors/subcontractors during equipment systems maintenance and service. Provides recommendation of improvements to the operations and maintenance program on an on-going basis. Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team. Knowledge and Attributes: Seasoned understanding of safe work practices, which are set by safety regulations and legislation. Seasoned proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Seasoned knowledge of Microsoft Office Suite - Word, Excel and Outlook. Seasoned knowledge of CMMS systems. Seasoned knowledge of critical facilities operations and maintenance. Seasoned knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments. Ability to maintain a positive and professional working relationship with cross functional teams. Excellent communication skills, both written and verbal. Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information. Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks. Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment. Academic Qualifications and Certifications: Bachelors degree or equivalent in engineering or related field Trade Certification or state license in Electrical or Mechanical (HVAC) Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) Experience required: Seasoned experience working in a similar engineering role, preferably a data center environment. Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field. Seasoned experience interpreting blueprints/CAD drawings. Seasoned experience in facilities building maintenance. Seasoned experience in designing, planning, installing and or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.

Key Responsibilities: Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. Repairs all systems and monitoring and troubleshooting systems as problems arise. Coordinates with building administration to ensure common area services are properly provided to client and list services. Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. Completes work order requests accurately and on time and within budget. May be required to order parts and supplies for maintenance and repairs. Assist in scheduling and supervising vendors/subcontractors during equipment systems maintenance and service. Provides recommendation of improvements to the operations and maintenance program on an on-going basis. Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team. Knowledge and Attributes: Seasoned understanding of safe work practices, which are set by safety regulations and legislation. Seasoned proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Seasoned knowledge of Microsoft Office Suite - Word, Excel and Outlook. Seasoned knowledge of CMMS systems. Seasoned knowledge of critical facilities operations and maintenance. Seasoned knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments. Ability to maintain a positive and professional working relationship with cross functional teams. Excellent communication skills, both written and verbal. Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information. Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks. Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment. Academic Qualifications and Certifications: Bachelors degree or equivalent in engineering or related field Trade Certification or state license in Electrical or Mechanical (HVAC) Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) Experience required: Seasoned experience working in a similar engineering role, preferably a data center environment. Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field. Seasoned experience interpreting blueprints/CAD drawings. Seasoned experience in facilities building maintenance. Seasoned experience in designing, planning, installing and or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.