5 Iata Certification Jobs

Job Description: You will be joining itravel, a Go Lite IATA travel agency in Kolkata that has been in operation since 2011. As a Ticket Sales Manager, your primary responsibility will be to oversee ticket sales, deliver exceptional customer service, manage sales activities efficiently, and ensure effective sales management on a daily basis. This is a full-time on-site role based in Kolkata. To excel in this role, you should possess a keen knowledge of the CRS system and expertise in booking through all airlines" portals. Strong customer service and communication skills are essential, along with previous experience in domestic ticket reservations. The ability to meet deadlines, strong interpersonal and negotiation skills, proficiency in MS Office and ticketing systems, and knowledge of the travel industry will be beneficial. Having an IATA certification will be considered an additional qualification that enhances your profile for this position at itravel.,

As a CX Agent, you will be responsible for managing B2B (Agency or Corporate) clients, demonstrating excellent teamwork and communication skills. You will need to exhibit effective Telephone and Email etiquettes, while being a quick learner in understanding product functionality and troubleshooting techniques. Proficiency in Travel Technology including computer reservations systems (CRS), GDS systems like Amadeus and Galileo is essential. Fluency in English and Hindi is required, and knowledge of additional languages is an advantage. Your exemplary customer service skills will be crucial in presenting, persuading, and communicating effectively with clients. Knowledge about Visa, Train/Bus, Cabs, Packages, TC areas, Airline code, City code, and Type of fares will be beneficial. Understanding timely travel restrictions and possessing IATA certification will be advantageous. You should be willing to work in shifts and maintain strong client relationships by providing support, information, and guidance. As a CX Agent, your responsibilities will include handling inbound and outbound calls, addressing guest queries within defined TAT, responding to guest emails and feedback promptly, and clearing backend queues for manual processing. Building and maintaining relationships with frequent bookers, passengers, and travel coordinators is essential. Adhering to SLAs, escalating calls when necessary, and providing top-notch customer service for bookings, ticket cancellations, reissuances, and issuances via telephone and email are key duties. You will play a role in creating process guidelines, updating reports, identifying automation opportunities, determining root causes for customer issues, and collaborating with internal support teams. Your role will also involve suggesting suitable travel options based on clients" needs. The ideal candidate for this position should hold a Graduate/Diploma in Travel & Tourism or be IATA certified. Previous experience in the Travel Industry, including OTAs, B2B Consolidator, Airlines, Travel Agency, or Corporate Travel Desk, is preferred. This is a full-time position that requires working in person at the designated location.,

As an Air Ticketing Executive, you will be an integral part of our team, responsible for managing airline ticket reservations, issuance, and providing exceptional customer service. This entry-level opportunity is perfect for those passionate about aviation and looking to establish a rewarding career in the travel and tourism industry. Your main responsibilities will include processing airline bookings accurately and efficiently through various GDS platforms such as Amadeus, Sabre, and Galileo. You will be in charge of issuing and reissuing airline tickets, handling cancellations, and processing refunds while ensuring compliance with airline policies. Additionally, you will be expected to offer clients precise information on flight schedules, fare rules, and travel requirements, as well as assist them with booking inquiries and ticketing issues in a prompt and professional manner. Maintaining detailed records of all ticketing transactions and related documentation will be a crucial part of your role, along with staying updated on the latest airline fare structures, ticketing procedures, and travel advisories. You will also collaborate with the tours and operations team to guarantee seamless travel arrangements and handle customer complaints and queries related to air travel and ticketing effectively. To excel in this position, you should possess a high school diploma or equivalent, with a degree or diploma in travel and tourism considered a bonus. IATA certification in air reservation, ticketing, and reporting is required, along with basic computer skills and proficiency in the Microsoft Office Suite. Strong communication and customer service abilities, attention to detail, and the capacity to work in a dynamic environment are essential. Your willingness to learn and adapt to new technologies and airline policies will be key to your success in this role.,

As a Travel Consultant at Adhiran Tourism Corporation, your role is to assist clients in planning and booking their dream vacations. By understanding their preferences, requirements, and budget, you will provide personalized travel recommendations and ensure exceptional customer service throughout their journey. Your responsibilities include designing customized itineraries, researching and recommending travel options, managing bookings, resolving customer inquiries, and building strong client relationships to encourage repeat business and referrals. It is essential to stay informed about industry trends, new destinations, and travel technologies, while meeting sales targets and contributing to the company's growth. Ideally, you should have previous experience in the travel industry or customer service, strong communication skills, excellent organizational abilities, knowledge of global destinations and travel trends, and proficiency in Microsoft Office and travel booking software. A passion for travel, problem-solving skills, and the ability to handle difficult situations with professionalism are key attributes for this role. Additional languages and certifications in travel-related fields are advantageous. In return, Adhiran Tourism Corporation offers a competitive salary with commission-based incentives, opportunities for career growth, employee travel discounts, a supportive work environment, health insurance, provident fund, work-from-home options, and performance bonuses. This is a full-time, permanent position with day and morning shifts, weekend availability, and the opportunity to work in person. Join our team as a Travel Consultant and be part of creating memorable travel experiences for our clients while enjoying a rewarding and enriching career in the travel industry.,

We're looking for Business analyst with Airline Domain Experience. It's a Outside India project Locations: Kochi, Chennai, Mumbai 7+ experience as BA or implementation engineer with a track record of delivering complex enterprise products and projects 4+ year experience working on GDS or PSS system as BA or Implementation Engineer 2+ year experience in onboarding NDC partners for an Airline Well versed with IATA NDC schemas Well versed with Postman or related tools Track record of performing complex functional testing for airline or travel agency systems Well versed with Jira Experience working in SAFE framework is a plus Experience with eliciting , analyzing, and documenting complex functional requirements Experience working in startup is a plus IATA Certification is a plus,