17 Hyper Jobs

Job Summary NetApp is uniquely placed in the industry and in an enviable position partnering with major hyper scalers (AWS, GCP and Azure) which brings challenges of multi-cloud manageability services required to simplify customer operations and make NetApp offerings competitive as well as cost effective. NetApp Cloud Storage team is embarking on new charter to create manageability services. Bring in your experience and expertise in building best in class SaaS applications, woven with architecture and design that are deployed for multiple hyper scalers. This is an opportunity to challenge yourself with cutting-edge technologies and thrive. Job Requirements • 4+ years of industry experience in software development • Proficiency in Programming languages like Python/Golang • Experience with docker, Kubernetes • Experience in developing SaaS applications for hyper scalers (AWS, GCP and Azure) are highly desirable • Experience with GitHub, Jenkins, Ansible, CI build systems and Automated Testing. Responsibilities • As a software engineer, your role would require you to do medium complexity sub-system designs, develop and optimize code, test and validate the subsystem design with high quality keeping customer use case under consideration • As part of a larger team, you are required to work closely with team members and leadership in ensuring the overall team objectives are met as ONE team. Your partnership with other team members will be crucial to success of all customer deliverables • While working with on customer problems, you are encouraged to actively participate in ideation and design discussion and be part of the innovation avenues Education • Masters or Bachelor’s degree in computer science or a related field or equivalent experience.

Job Summary A Network Architect plays a crucial role in designing implementing and maintaining an organizations network infrastructure. This position requires a blend of technical expertise strategic thinking and the ability to collaborate with various teams to ensure the efficient and reliable operation of IT network equipment. Responsibilities Responsibilities Design and Architecture- Develop comprehensive network solutions that meet the organizations network management requirements including high availability performance scalability and security. Create detailed architectural plans and documentation. Implementation- Oversee the deployment and configuration of network systems ensuring they are integrated seamlessly with the existing infrastructure like server and storage infrastructure. Collaborate with IT staff to implement best practices. Maintenance and Optimization- Perform regular maintenance monitoring and tuning of network systems to ensure optimal performance and reliability. Identify and resolve issues proactively. Capacity Planning- Conduct capacity planning and forecasting to anticipate future network needs. Make recommendations for network hardware and software upgrades as necessary. Security- Implement and enforce security protocols as necessary and ensure compliance with relevant regulations and policies. Perform regular audits and vulnerability assessments. Disaster Recovery- Develop and maintain disaster recovery plans and procedures as necessary. Collaboration- Work closely with other infrastructure teams and application developers to ensure a cohesive approach to network management. Documentation- Maintain comprehensive documentation of the network environment including system configurations procedures and troubleshooting guides. Training and Support- Provide training and support to IT staff and end-users on network-related issues and best practices. Research and Development- Stay abreast of industry trends and emerging technologies. Evaluate new products and solutions to determine their potential impact on the organizations network infrastructure. Qualifications Education- Bachelors degree in Computer Science Information Technology or a related field. Advanced degrees and certifications are a plus. Experience- Proven experience in network architecture design and implementation. Familiarity with various network technologies firewalls and vendors (e.g. Cisco). Technical Skills- Strong understanding of networking protocols monitoring tools. Analytical Skills- Excellent problem-solving and analytical skills. Ability to diagnose and resolve complex technical issues. Communication Skills- Strong written and verbal communication skills. Ability to communicate technical concepts to non-technical stakeholders. Teamwork- Excellent collaboration and teamwork skills. Ability to work effectively in a fast-paced dynamic environment. Project Management- Experience managing projects and leading cross-functional teams. Ability to prioritize tasks and manage time effectively. Adaptability- Ability to adapt to changing technologies and evolving business requirements. Willingness to learn and grow professionally. Preferred Skills Virtualization- Familiarity with virtualization technologies (e.g. VMware Hyper-V). Performance Tuning- Expertise in performance tuning and optimization of networking systems. Security- Knowledge of security best practices and experience with data encryption and protection techniques. Work Environment The network Architect typically works in an office environment but may be required to perform tasks in data centers or remote locations. The role may involve occasional travel on-call duties and the need to work outside regular business hours to address urgent issues or perform maintenance activities Certifications Required Relevant certificate

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum exp 4 to 6 years of experience. Education qualification- Any Graduate. BCP-DR Application Architecture Your understanding customer IT-DR for On-Prime/Off-Prime/Hybrid Infrastructure for the application. Your understanding DR-DRILL to map them into Kyndryl Resiliency Orchestration solution (Sanovi DRM solution) Content Maintenance Perform updates, revisions Materials subject to maintenance include: LLD, HDL, Solution Design/Approach document, Technical Reports, PPTS etc. Experience in Linux and any database (Oracle, MySQL). Strong understanding of the Data Protection (Back-up & Recovery, BCP DR, Storage Replication, Database Native Replications, Data Archival & Retention) for application workloads such as MS SQL, Exchange, Oracle, VMware, Hyper-V, azure, AWS etc. Extremely good hands-on experience with Standalone and Clustered UNIX (AIX/Solaris/HPUX/RHEL/etc.) and windows platform. TCL/Shell/Batch/PowerShell/Expect Scripts or similar scripting languages is must. Should be able to write scripts to integrate with different technologies using CLI's /API's. Understand and strong knowledge of any Storage Replication technology with various DR Scenarios. Should be able to design/architect and build LLD, HLD, Implementation. Application testing experience may be added advantage Overall IT Infrastructure understanding is an added advantage Cyber (IT) Security related experience is an added advantage. Keep management and stakeholders informed about the status of disaster recovery preparedness, including risks, progress, and improvements. Should know about Zerto and Arcon tool exp. Preferred Technical and Professional Experience Hands on knowledge of Disaster recovery tool. Hands on experience on Linux administration and excellent scripting knowledge. 10 years of experience in Disaster recovery practice with experience in Banking, Manufacturing, Insurance and BFSI clients. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Should have acquired Bachelor’s Degree in Technology / Engineering in Computer Science / Information Technology / Electronics & Communications Engineering (or) Master of Computer Applications (MCA) (or) Master of Science in Computer Science / Information Technology from a reputed Institute. Master’s Degree in Technology / Engineering in preferable. CERTIFICATIONS: Certifications in IT Infrastructure / Hardware / Software / DBMSs / Networks / Virtualizations / Cloud Infrastructures / Cyber Security etc from reputed Organizations / OEMs is an add advantage. Should have a minimum of 15 years of experience in Configuration, Administration & Maintenance of all the Devices related to entire IT Infrastructure ( Data Centre – Servers / Fire Walls / Network and Related Devices / Storage / Cyber Security / Virtual Desktop Infrastructure / Mail Servers / Cloud Hosting ). 5 years of such experience should be in Managerial Cadre. Should have good exposure and experience in Linux & MS-Windows Administration / Oracle, MS-SQL Plus & PostgreSQL DBMSs / DevOps CI/CD Platform preferably GitLab. Excellent written and verbal communication skills, client-interaction, and internal communication skills Roles and Responsibilities Skill set Required: Complete command over Virtualization Concepts like VMWare ,KVM, and Hyper-V etc. Knowledge and experience on Private Cloud -- VMware, OpenStack etc. Experience on DNS, DHCP, NFS, FTP, NPS, NTP, Samba, DFS, Squid Proxy, SNMP,VPN, IPsec VPNs, LDAP and Active Directory. Should have experience on web servers like Apache Tomcat, IIS and should have knowledge on resolving issues at Web Server leveland Data Base level. Experience on data bases like PostgreSQL, Microsoft SQL Server, and Oracle RDBMS. Knowledge on Endpoint Protection, Endpoint DLP& Endpoint Encryption, UTM/NGW Firewalls and Hardware Load Balancers. Should have experience on Software and Hardware server load balancers, Switches & Routers. Should be technical competent to cover components such as Routers, Switches, SAN Switches, VLANs, Load-Balancers, Firewalls, WAN optimization, Routing Protocols, Multicast, QOS, Network Management platforms. This is not an exhaustive list but is intended to demonstrate the complexity and range of components that make up the IT Infrastructure / Network / Data Centre portfolio. Should have knowledge on LAN, WAN, Wireless Networks, Internet Protocol Suite, ISPs, MPLS, Point-to-Point,and Internet Leased Lines. Should have knowledge and experience on Storage, Blade Chassis, Compute Nodes, Enterprise Servers. Should have proven experience in designing and implementing large and complex Computer Network Solutions. Should be able to monitor/identify Network attacks like Passive, Active, Distributed, Insider, Close-in, Phishing, Hijack, Spoof, Buffer overflow, Exploit, Password, Eaves dropping, Data Modification, Identity Spoofing (IP Address Spoofing), Password–Based Attacks, Denial-of-Service, Man-in-the-Middle, Compromised-Key, Sniffer, Application-Layer. Should be able to safeguard the IT Infrastructure with from Cyber attacks by analyzing and mitigating. Good Knowledge in backup technologies and should be able to plan backup schedules & IT Infrastructure Access Management. Roles & Responsibilities: He / she is responsible for 24 X 7 operation of the entire IT Infrastructure. Coordinating, monitoring, and assigning tasks to the team members. Coordinating with the other project managers with respect to the project environment requirements such as hardware and software. Co-ordinating with vendors for payment of regular bill payments etc. Resolving Power Supply issues of IT Infrastructure (LAN and Data Centre, Servers , Systems etc.). IT Infrastructure sizing for hardware requirements. Maintaining IT equipment Audit Record, documenting the Audit,Network/Data Centre Architecture, Assigning Roles and Responsibilities of Team Members; Preparing variety of materials (e.g. reports, memos, letters, procedures, manuals, etc.) for the purpose of documenting activities, providing written reference, and/or conveying in formation. Maintaining record of Licenses, Expiry Dates, AMCsofall IT Infrastructure. Training and guiding the team members on Networks, Servers, Desktops, Projectors, Printers, Wireless Equipment and maintaining sanity in the team. Coordinating with the Managers for smooth flow of processes. Installation and Configuration, Resource Optimization, Delivery Management, Technical Support, Requirement Analysis and IT Infrastructure Management , System Administration, Hardware/Software Troubleshooting. Detailed knowledge at design level of all major components of IT Infrastructure / Network Infrastructure / Data Centre (Layer-2&3andabove limited to Network Virtualization). Handle any dynamic requirements with respect to total CGG IT Infrastructure and works ordered by reporting manager and others Following existing best practices for installation & maintenance of IT Infrastructure. To be awareofthehistory and evolution of IT Infrastructure. Should keep abreast with State-of-the-art technologies in IT Infrastructure. Data Centre Access Management–both Physical and Logical. Coordinating with Vendors/OEMs for resolving the issues in all the IT Infrastructure Data Centre &Disaster Recovery Centre Management, conducting DC-DR drills. Management of Audio Video equipment, Video Conferencing & Collaboration.

Position summary Gruve is looking for a skilled IT Systems Administrator to support and enhance our organization’s IT infrastructure with a primary focus on Microsoft technologies while also managing a diverse range of systems and platforms. This role involves overseeing server and network operations, supporting cloud and on-prem environments, and ensuring security, performance, and availability across IT assets. The ideal candidate has strong experience in Microsoft ecosystems while also being comfortable with general IT systems and network management. Key Responsibilities Microsoft Environment Management Administer Windows Server (2016/2019/2022), Active Directory , Group Policy , and DNS/DHCP services. Manage Microsoft 365 suite, including Exchange Online , Teams , SharePoint , and OneDrive . Support Azure Active Directory integration, Intune /Endpoint Manager for device policies, and cloud security controls. Create and maintain PowerShell scripts to automate administrative tasks and deployments. General Systems Administration Deploy, configure, and maintain physical and virtual servers (VMware, Hyper-V). Monitor system performance, availability, and capacity; proactively resolve bottlenecks or outages. Administer Linux servers for specific workloads or services (if applicable). Manage IT assets, inventory, and lifecycle planning. Network and Security Operations Maintain enterprise networking equipment: firewalls, switches, routers, VPNs (Cisco, Ubiquiti, or equivalent). Ensure robust network security , including patching, antivirus, endpoint protection, and SIEM integration. Implement and manage backup/recovery solutions and participate in disaster recovery planning/testing. Cloud and SaaS Support Manage hybrid environments involving Azure , AWS , or Google Cloud platforms. Support cloud-based storage, identity, and SaaS applications beyond Microsoft (e.g., Zoom, Slack, Atlassian). End-User and Tier 2/3 Support Provide escalated support for desktops, software, network connectivity, and account access. Collaborate with helpdesk and engineering teams to address recurring issues and implement root cause fixes. Documentation and Process Improvement Maintain up-to-date system/network documentation, runbooks, and change logs. Identify opportunities for automation, optimization, or standardization across the IT environment. Basic Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 3–5+ years of experience in IT systems/network administration with significant Microsoft exposure. Windows Server, Active Directory, Azure AD, Microsoft 365 Cloud platforms like Azure, AWS, or GCP Endpoint management tools like Intune, or Jamf (for Mac) Preferred Qualifications VMware or Hyper-V Linux systems Cisco CCNA (LAN/WAN/VPN management) Work Environment Must be comfortable supporting global teams and working in PST or overlapping time zones when required.

Job Summary We are seeking a skilled and innovative Cloud Engineer to join our team. As a Cloud Engineer, you will be responsible for developing and maintaining cloud-based solutions, with a focus on coding complex problems, automation and collaborating with the Site Reliability Engineering team for feature deployment in production. You will also be responsible for designing and implementing managed Cloud Services according to the given requirements. Additionally, you should be able to quickly learn the existing code and architecture. Job Requirements • Proficient with Go or C++ or C#. Experience with Python, Java/C-sharp is added advantage. • Hands-on Expertise in Container based technologies preferably Kubernetes & Dockers. • Thorough understanding and extensive experience with building orchestration on at least one of the major hyper-scaler cloud providers (AWS, Microsoft Azure, Google Cloud Platform) • Experienced with Cloud service APIs (e.g. AWS, Azure or GCP) • Experience working in SMB, NFS & internet security protocols • Expertise in REST API design and implementation • Thorough understanding of Linux or other Unix-like Operating Systems • Should own the deliverables from end-end, design, implement, test automation to ensure high quality deliverable • Experience of CI build systems or automated testing • Understands the design, architecture principles and best practices in Cloud along with cloud health monitoring, capacity metering, billing. • Highly knowledgeable in infrastructure like hypervisor, Cloud Storage and experience with cloud services including Databases, Caching, Object and Block Storage, Scaling, Load Balancers, Networking etc. Education • Minimum 5 years of experience and must be hands-on with coding. • B.E/B.Tech or M.S in Computer Science or related technical field.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Key Responsibilities: Backup Infrastructure Management: Manage and maintain backup solutions in Dell Networker tool, and associated hardware (e.g., tape libraries, disk arrays). Oversee the configuration, testing, and monitoring of backup systems. Ensure efficient backup performance, reducing backup windows and improving data throughput. Data Integrity & Compliance: Verify the integrity and consistency of backup data to prevent data corruption or loss. Ensure compliance with regulatory requirements (e.g., GDPR, HIPAA, etc.) for data retention and protection. Audit and document backup processes to ensure they meet internal security and operational standards. Troubleshooting and Support: Provide expert-level support for backup-related issues, including troubleshooting failed backups and recovery operations. Resolve complex issues with backup software, hardware, and network connectivity. Assist with root cause analysis of backup failures, working with vendors and internal teams for resolution. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional and Technical Expertise : Minimum of 4 years of experience in system Dell Networker backup administration, disaster recovery, and data protection Should Have technical experience in Dell Networker. Proven experience with Dell Networker enterprise-grade backup solutions Extensive experience in managing backup and restore processes for critical business applications, databases, and virtualized environments (VMware, Hyper-V). Design, implement, and maintain comprehensive backup and recovery strategies for on-premises, hybrid, and cloud environments. Ensure backup solutions meet business requirements for data protection, security, and compliance. Lead efforts to automate backup processes and integrate with disaster recovery solutions. Implement and manage backup monitoring tools to proactively identify backup failures, missed jobs, and performance bottlenecks. Generate and review backup performance and status reports, providing actionable insights to management. Establish alerting systems for failed backups or incomplete backup jobs. Create and maintain detailed documentation on backup and recovery procedures, schedules, and architecture. Review and improve backup processes to ensure scalability, reliability, and efficiency. Maintain disaster recovery documentation for business continuity planning. Preferred Professional and Technical Expertise: Deep understanding of backup and recovery methodologies (full, incremental, differential, etc.). Strong knowledge of disaster recovery planning, business continuity, and high availability solutions. Experience with cloud backup solutions (e.g., AWS Backup, Azure Backup, or similar). Familiarity with database backups (e.g., SQL Server, Oracle, MySQL) and application-specific backup strategies. Proficiency in scripting and automation tools (e.g., PowerShell, Bash, Python). Knowledge of storage technologies (SAN, NAS, DAS) and virtualization platforms. Experience with backup performance tuning, such as optimizing storage utilization and reducing backup windows. Excellent written and verbal communication skills, with the ability to present technical information to non-technical stakeholders. Strong attention to detail and ability to manage multiple priorities. Ability to work independently as well as in a collaborative team environment. Capacity to mentor junior team members and share best practices. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role & responsibilities We are seeking a talented and motivated MERN Full-Stack Developer to join our dynamic development team. The ideal candidate will have a strong background in both front-end and back-end development, with hands-on experience using MongoDB, Express.js, React, and Node.js. You will be responsible for designing, developing, and maintaining robust and scalable web applications that deliver an exceptional user experience. Preferred candidate profile Bachelor's or master's degree in Computer Science , BCA, MCA, PGDCA, IT, BTech, MTech, or a related field. Proven experience as a MERN Full Stack Developer or similar role. Experience in Core Java JDBC, Servlet, JSP, Hypernet, Spring, Spring Boot, Microservices Strong proficiency in JavaScript, including ES6+ features. Experience with React.js, including hooks and state management (e.g., Redux). Proficiency in Node.js and Express.js for server-side development. Experience with MongoDB and NoSQL database design. Familiarity with RESTful APIs and asynchronous programming. Knowledge of front-end technologies (HTML, CSS, and JavaScript frameworks). Good to have - React, Next JS, MS SQL Server, My SQL, TypeScript Experience with version control systems, preferably Git. Perks and benefits Competitive salary and performance bonuses. Professional development opportunities and career growth. Paid time off and holidays. Collaborative and inclusive work environment.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Resiliency Orchestration (RO) Administrator at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. As a Resiliency Orchestration (RO) Administrator at Kyndryl, you will be responsible for coordinating with Application team members and respective Bank team members to identify deviations and support till closure. You will also coordinate and support respective Subject Matter Experts (SMEs) till closure. Manage incident management of DR activities. Additionally, you will coordinate with the RO Administration team and manage documentation for changes to be done in RO. Maintain the BCP-DR Application Architecture and understanding of customer IT-DR for On-Prime/Off-Prime/Hybrid Infrastructure for the application. You'll be responsible to create a comprehensive disaster recovery plan that outlines strategies, procedures, and responsibilities for recovering systems and data in various disaster scenarios. Regularly review and update the disaster recovery plan to reflect changes in the organization's infrastructure, business processes, and technology. You will assess potential risks and vulnerabilities to the organization's IT systems and infrastructure, conduct a Business Impact Analysis to identify critical business functions, data, and systems, and determine their recovery priorities. You'll be the go-to person for our customers to define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for different business functions and systems, establish metrics to measure the effectiveness and efficiency of the disaster recovery processes, and organize and conduct regular disaster recovery drills and tests to validate the effectiveness of the recovery plan and identify areas for improvement. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As a key member of the RO team, you will continuously monitor systems for potential signs of disaster or impending failures, respond to and coordinate incident response efforts in the event of a disaster or disruptive event, and keep management and stakeholders informed about the status of disaster recovery preparedness, including risks, progress, and improvements. You will also be responsible for designing and building LLD, HLD, and Implementation plans, as well as creating and maintaining technical reports, PPTS, and other documentation. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ years of experience in Customer Service or Technical Support. Experience in disaster recovery management and DR tools (MANDATORY) Experience in Scripting perl and TCL/Shell/Batch/PowerShell/Expect Scripts or similar scripting languages is must. Knowledge of writing scripts to integrate with different technologies using CLI's /API's. Working knowledge with Linux and any database (Oracle, MySQL). Strong understanding of the Data Protection (Back-up & Recovery, BCP DR, Storage Replication, Database Native Replications, Data Archival & Retention) for application workloads such as MS SQL, Exchange, Oracle, VMware, Hyper-V, azure, AWS etc. Extremely good hands-on experience with Standalone and Clustered UNIX ( AIX/Solaris/HPUX/RHEL/etc .) and windows platform. Preferred Technical and Professional Experience Should be able to Understand and strong knowledge of any Storage Replication technology with various DR Scenarios. Application testing experience may be added advantage Overall IT Infrastructure understanding is an added advantage Cyber (IT) Security related experience is an added advantage Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Summary Primary Job Functions: • Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. • Provide troubleshooting and technical support via phone, Web based tools and email. • During problem escalations, act as a liaison between customers and Engineering support. • Collaborate with other teams and experts whenever required to solve complex technical issues. • Continuously develop skills leveraging several learning tools available at NetApp Inc. • Documents cases, recommendations, and resolutions clearly in the CRM system, takes ownership of hot and/or more political cases escalated from less senior engineers • Research, document, and escalate cases as needed. • Be flexible in working in shifts (4AM IST to 6PM IST). • Able to address multiple customer issues simultaneously. • Directly support customers with exceptional verbal and written communication and troubleshooting skills. • Active participation in Knowledge base creation, trainings, and other documentation activities. Job Requirements Required Skills: • Good understanding on RAID Concepts across the Enterprise Storage. • Good understanding of Complex Storage concepts related to SAN and NAS storage. • Understanding of Storage concepts like Deduplication, Snapshot, Provisioning, boot process, Encryption etc. • Conceptual knowledge on Hardware, OS and Filesystem. • Knowledge on Cluster Architecture and High Availability in Enterprise Storage. • Strong understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. • Understanding of Service Processor/ BMC/ iLO/ RLM functionalities. • Ability to diagnose complex problems and deliver root cause analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: • Any of NCDA, CCNA, CCNP Data Center, SNCP, EMCSA Certifications. • Hands on Ontap 7-mode/ Clustered administration. • Hands on NetApp System Manager / OnCommand suite applications. • Knowledge on any Linux variant. • Working knowledge on popular hypervisors such as VMware, Hyper-V or Xen. • Familiar with AWS or Azure infrastructure. Skill Tags: FAS, AFF, MetroCluster, Switches, routers, Ontap, Datacenter, Storage, Netapp, EMC, Technical Support, TSE, CSE, Backup. Key Behaviors: • Be passionate-about work, people, NetApp. • Be caring-for people and community. • Put NetApp first-ahead of your personal agenda-and lead by example. • Deliver on commitments. • Hold self and others to highest ethical and legal standards. • Ask questions to isolate the crux of a problem and remove peripheral noise. • Implement processes that are not burdensome. • Adaptability. • Be open and flexible; have positive attitude toward change. • Avoid complacency; Reinvent yourself; take on new challenges outside of expertise. • Contribute and collaborate with other teams; jump in to help others when asked. • Create environment of unity; no personal agendas. • Be approachable, inclusive, accessible, respectful, and easy to work with. • Recognize the "bigger picture" and take initiative to solve problems. • Demonstrate sense of urgency, strive to deliver beyond what is expected. • Target work at the highest-impact outcomes and activities; prioritize. • Focus on task at hand; avoid being distracted by the "perfect" process. Education 4+ years of experience in a technical support environment. Education: B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college.

Job Summary Minimum of 3-5 years administration experience on Nutanix platform specifically on Prism central and AHV. Hands on experience on Installing Configuring & Troubleshooting Nutanix infra like AHV/ Prism Central and Prism Element. Worked on tasks like hosts upgrades creating templates/clones Snapshots Storage container creation etc. Proficiency in Nutanix technologies including Acropolis Hypervisor (AHV) and Prism interface. Familiarity with virtualization technologies (e.g. VMware Hyper- Responsibilities Minimum of 3-5 years administration experience on Nutanix platform specifically on Prism central and AHV. Hands on experience on Installing Configuring & Troubleshooting Nutanix infra like AHV/ Prism Central and Prism Element. Worked on tasks like hosts upgrades creating templates/clones Snapshots Storage container creation etc. Proficiency in Nutanix technologies including Acropolis Hypervisor (AHV) and Prism interface. Familiarity with virtualization technologies (e.g. VMware Hyper-V) Must have knowledge on Prism element features. Patch management of AHV and Prism central and element using Lifecycle Manager. Hands on experience on VM Migration different platform with tools like Move P2V conversion Understand of Nutanix utility like Self service/ Flow Segmentation Operations / Foundation central Worked on any of the HCI infra like VxRail/Nutanix/VMware. Good understanding of AHV and ESXi network connectivity . Hands on experience multiple hardware like Lenovo and Cisco UCS Manager and upgrade Analyze logs to identify issues and perform root cause analysis (RCA) to prevent future occurrences Requirements Self-motivated proactive and thrive working in an environment with limited supervision Good communication skills. Ability to create Presentations and SOPs. Demonstrated interest in expanding knowledge in the areas of new developments and trends. Demonstrated intermediate problem-solving abilities coupled with a desire to take on responsibility. Ability to manage workload amid shifting priorities and challenging deadlines. Preferred certifications for below products Nutanix Certified Professional - Multicloud Infrastructure

Job Summary Azure Cloud Architect and Senior Cloud Engineer Hands on experience with powershell Hands on experience with Hyper-V virtualization Client facing skills Responsibilities Define and implement enterprise architecture frameworks cloud governance security standards and compliance protocols. Collaborate with business stakeholders engineers and IT leadership to align cloud strategies with business goals Provide technical leadership and mentorship to cloud engineers. Troubleshooting platform issues and improving service documentation. Overseeing the development and implementation of Infrastructure as Code (IaC) solutions for automated provisioning configuration and management of Azure cloud landing zone Understanding of Disaster Recovery and Business Continuity principles and guidelines. Knowledge of on-premise and cloud architecture and recovery strategies that meet RTO/RPO SLAs. Should have excellent understanding of Hyper-V virtualization technology. Certifications Required Azure Solutions Architect Expert AZ-305 Certified Business Continuity Professional CBCP or equivalent BCDR certification preferred. Hands on experience with Azure Disaster R

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. We're looking for an experienced Risk Specialist -Deception to join our Products team. Reporting to the Director of Risk Architecture, you’ll be responsible for: Serving as the customer’s primary resource for all aspects of their ZS Deception deployment, including best practices and solutions for specific requirements Providing guidance on product capabilities, features, configuration, and assisting with design, planning, and migration tasks Analyzing deployment scenarios, existing rules, and configurations while coordinating and executing production cutovers Troubleshooting product issues, support customer operations, and test functionalities in lab environments for pre-meeting preparation Delivering regular updates, host informal technical workshops, and participate in QBRs to showcase Deception implementations What We’re Looking for (Minimum Qualifications) Minimum 3 + years of experience with Zscaler Deception technology or similar roles in networking/security Expertise in deploying, maintaining, or troubleshooting enterprise networking, firewall, and security solutions Familiarity with networking/security products, enterprise infrastructure, and protocols (e.g., IPSEC, GRE, HTTP/HTTPS, DNS, TLS) Proficiency in authentication systems like SAML, LDAP, and MS Active Directory What Will Make You Stand Out (Preferred Qualifications) Experience with Zscaler Deception Solution or similar decoy/honeypot technologies and familiarity with cloud platforms like Microsoft Azure and AWS Proficiency with Hypervisors (VMware, Hyper-V, KVM) and strong troubleshooting skills using tools like Wireshark and tcp dump Ability to manage technical discussions across diverse audiences with excellent multitasking and project management skills under pressure #LI-Hybrid #LI-RG At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

About IVP Indus Valley Partners (IVP) is a global provider of front, middle and back-office technology solutions, consulting and “digital-first” managed services to over 220 of the most prestigious fund managers on the buy side. Hedge funds, private equity firms and other traditional and alternative asset managers rely on IVP’s expertise as a thinking partner and best-of-breed platforms to digitally transform and future-proof operations – reducing their costs, improving control and increasing productivity across their enterprise. Founded in 2000, IVP remains at the forefront of moving Finance Forward TM with approximately $5.5 trillion of global AUM managed using its technology and $1.5 trillion AUM reported through its regulatory reporting solution. IVP is headquartered in New York with additional offices located in Mumbai, Noida, London, Toronto, Mauritius and Dallas. For more information, visit www.indusvalleypartners.com Key Responsibilities We are looking for a strategic and hands-on Infrastructure Architect to lead the design and optimization of our IT infrastructure. You will be responsible for defining architecture standards, developing infrastructure roadmaps, and guiding the deployment of resilient and secure systems across on-premise and cloud environments. Design and develop high-level infrastructure architectures for complex IT systems, including cloud, data centers, networks, and storage. Evaluate and recommend infrastructure technologies to meet business needs, scalability, and reliability requirements. Define infrastructure standards and best practices across systems, networks, and security layers. Collaborate with DevOps, Security, and Application teams to ensure infrastructure supports application performance, security, and availability. Lead infrastructure modernization and cloud migration projects (e.g., AWS, Azure, GCP). Create detailed architectural diagrams, documentation, and implementation plans. Conduct system performance analysis and implement improvements. Ensure compliance with enterprise architecture principles, security standards, and regulatory requirements. Provide guidance and mentorship to infrastructure and support teams. Stay current with emerging technologies and industry trends. Proven experience with cloud infrastructure (AWS, Azure, or GCP). Strong knowledge of networking, virtualization (VMware, Hyper-V), storage systems, and server technologies. Proficient in implementing, configuring, and managing leading monitoring tools to ensure system reliability, performance, and uptime. Comprehensive knowledge of DDQ (Due Diligence Questionnaire) processes to ensure compliance, risk assessment, and data integrity for organizational standards. Extensive experience in managing data center operations, including server provisioning, network configurations, and system maintenance. Expertise in designing and implementing backup solutions and DR strategies to mitigate risks and ensure business continuity. Successfully led a team of over 50 IT professionals, streamlining workflows, improving productivity, and achieving departmental KPIs.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum exp 4 to 6 years of experience. Education qualification- Any Graduate. BCP-DR Application Architecture Your understanding customer IT-DR for On-Prime/Off-Prime/Hybrid Infrastructure for the application. Your understanding DR-DRILL to map them into Kyndryl Resiliency Orchestration solution (Sanovi DRM solution) Content Maintenance Perform updates, revisions Materials subject to maintenance include: LLD, HDL, Solution Design/Approach document, Technical Reports, PPTS etc. Experience in Linux and any database (Oracle, MySQL). Strong understanding of the Data Protection (Back-up & Recovery, BCP DR, Storage Replication, Database Native Replications, Data Archival & Retention) for application workloads such as MS SQL, Exchange, Oracle, VMware, Hyper-V, azure, AWS etc. Extremely good hands-on experience with Standalone and Clustered UNIX (AIX/Solaris/HPUX/RHEL/etc.) and windows platform. TCL/Shell/Batch/PowerShell/Expect Scripts or similar scripting languages is must. Should be able to write scripts to integrate with different technologies using CLI's /API's. Understand and strong knowledge of any Storage Replication technology with various DR Scenarios. Should be able to design/architect and build LLD, HLD, Implementation. Application testing experience may be added advantage Overall IT Infrastructure understanding is an added advantage Cyber (IT) Security related experience is an added advantage. Keep management and stakeholders informed about the status of disaster recovery preparedness, including risks, progress, and improvements. Preferred Technical and Professional Experience Hands on knowledge of Disaster recovery tool. Hands on experience on Linux administration and excellent scripting knowledge. Should know about Zerto and Arcon tool exp. 10 years of experience in Disaster recovery practice with experience in Banking, Manufacturing, Insurance and BFSI clients. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Minimum exp 9 years of experience. Education qualification- Any Graduate. BCP-DR Application Architecture Your understanding customer IT-DR for On-Prime/Off-Prime/Hybrid Infrastructure for the application. Your understanding DR-DRILL to map them into Kyndryl Resiliency Orchestration solution (Sanovi DRM solution) Content Maintenance Perform updates, revisions Materials subject to maintenance include: LLD, HDL, Solution Design/Approach document, Technical Reports, PPTS etc. Experience in Linux and any database (Oracle, MySQL). Strong understanding of the Data Protection (Back-up & Recovery, BCP DR, Storage Replication, Database Native Replications, Data Archival & Retention) for application workloads such as MS SQL, Exchange, Oracle, VMware, Hyper-V, azure, AWS etc. Extremely good hands-on experience with Standalone and Clustered UNIX (AIX/Solaris/HPUX/RHEL/etc.) and windows platform. TCL/Shell/Batch/PowerShell/Expect Scripts or similar scripting languages is must. Should be able to write scripts to integrate with different technologies using CLI's /API's. Understand and strong knowledge of any Storage Replication technology with various DR Scenarios. Should be able to design/architect and build LLD, HLD, Implementation. Application testing experience may be added advantage Overall IT Infrastructure understanding is an added advantage Cyber (IT) Security related experience is an added advantage. Keep management and stakeholders informed about the status of disaster recovery preparedness, including risks, progress, and improvements. Preferred Technical and Professional Experience Hands on knowledge of Disaster recovery tool. Hands on experience on Linux administration and excellent scripting knowledge. 10 years of experience in Disaster recovery practice with experience in Banking, Manufacturing, Insurance and BFSI clients. Attachments Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Windows/Hyper -V admin L3 -Level L3, -Windows 2012 R2, 2016 and 2019 Expertise in Hyper-V failover clusters and related tools (Hyper-V Manager, Failover Cluster Manager). Hands-on experience with physical server environment management, preferably Dell hardware. Strong knowledge of SAN storage, iSCSI, and multipath configurations with failover cluster. -Replication of Servers from Primary site to Secondary -Working experience in the upgrade and reinstallation of OS Versions -Linux Server Support for deployment of Virtual Machines and basic troubleshooting -Group Policy Management and Active Directory -Working Experience on Patch and Vulnerability Management with fixes. -To Maintain the optimal System Performance and Stability -Managing User access -To Support and resolve issues in collaboration with Various Vendors for Hardware and Software issues -Troubleshoot system errors and review error logs -To provide suggestion on System Enhancement and upgrades by Assessing the entire Server Architecture -You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business -Team Collaboration -Vendor Management Required Skills Windows,Hyper,San Storage,Iscsi