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1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Role & responsibilities Job Description : We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Roles & Responsibilities : We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Design, develop, and implement employee feedback surveys using the Qualtrics platform, with a focus on leveraging AI analytics and Text iQ for advanced sentiment analysis and text mining. Utilize analytics to analyse survey results and extract meaningful insights to drive improvements in the employee experience. Create visually compelling and informative dashboards using Qualtrics to present survey data and insights to key stakeholders. Provide expertise in Text iQ to uncover trends and sentiment within open-ended employee feedback responses Educational qualification: BE/B.Tech/MCA/Any Graduate Experience :3+ years Skills : Preferably minimum of one year of experience in a Qualtrics role, with a focus on analytics and Text iQ. Proficiency in creating and customizing dashboards within the Qualtrics platform. Excellent communication and presentation skills, with the ability to convey complex data insights in a clear and actionable manner. Proven ability to work collaboratively with cross-functional teams and stakeholders to drive organizational change based on employee feedback Preferred candidate profile Certified , Qualtircs ,TestiQ
Posted 6 days ago
10.0 - 18.0 years
30 - 40 Lacs
Hyderabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Location: India (Preferred: Bangalore, Hyderabad, Gurgaon, or Mumbai) Key Responsibilities • Collaborate with global stakeholders (business, HR, IT) to gather and analyze integration requirements. • Design and develop Workday integrations using Workday Studio, EIB, Core Connectors (PICOF/PECI), and custom reports (Advanced, Matrix). Having Workday Orchestrate build experience or Workday Extend experience would be an asset for the team • Work on both inbound and outbound integrations involving third-party vendors and internal systems. • Configure and manage Workday APIs, Web Services (SOAP/REST) and use tools like Postman and SOAP UI for testing. • Participate in global rollout planning, build, and deployment phases, ensuring alignment with security and compliance standards. • Monitor and support integration processes post-go-live including error handling, debugging, and optimization. • Contribute to solution design documents, technical specifications, and end-user documentation. • Act as a Workday SME for integration and provide guidance to junior team members and business users. • Collaborate with cross-functional teams on Workday HCM, Time and Absence, Recruiting, and security model configurations. • Provide support for Unit Testing (UT), System Integration Testing (SIT), and User Acceptance Testing (UAT) cycles. • Participate in change management, data migration, and tenant management activities as needed. Required Skills and Experience • 10+ years of experience in HRIT / HR Tech with at least 5+ years in Workday Integrations. • Strong hands-on experience with: o Workday Studio o PICOF, PECI, EIB o Workday Web Services (REST/SOAP APIs) 3 o Postman, SOAP UI o Custom Reporting (Advanced/Matrix Reports) o Security Configuration • Solid understanding of Workday HCM modules, particularly Core HCM, Recruiting, Time and Absence. • Ability to lead technical design discussions and work independently in a client-facing consulting environment. • Experience in large-scale global Workday implementations preferred (especially across 20+ countries). • Exposure to integration patterns, middleware platforms (e.g., Dell Boomi, MuleSoft optional). • Strong problem-solving, communication, and documentation skills. • Bachelor's or master's degree in engineering, Computer Science, Information Systems, or related field. • Preferred to have official Workday certifications in Workday HCM, Workday Integrations, Workday Studio, Workday Authentication and Workday EM Preferred Qualifications • Workday certification in Studio, Core Connectors, or HCM (preferred but not mandatory). • Experience working in an Agile/Scrum environment. • Previous experience in BPO/shared services/large enterprise environments is a plus.
Posted 2 weeks ago
5.0 - 10.0 years
10 - 15 Lacs
Ahmedabad, Bengaluru, Mumbai (All Areas)
Work from Office
Key Responsibilities: Serve as a system administrator and functional SME for SAP SuccessFactors modules (such as Employee Central, Performance & Goals, LMS, etc.) Configure, maintain, and support various HR systems including Leena AI, RippleHire, and other integrated tools Collaborate with HR and IT teams to identify technology needs and recommend scalable solutions Troubleshoot system issues, perform root cause analysis, and coordinate with vendors or SAP support as needed Manage change requests, testing, and deployment of enhancements or releases Support system integrations and data exchange between core HR systems and downstream applications Create and maintain documentation including SOPs, system configuration, and process maps Work with external vendors and consultants for solution implementation or support Ensure HR systems compliance with audit and security standards Required Skills and Qualifications: 5 years of experience in HRIT / HR Systems roles Hands-on experience with SAP SuccessFactors (must-have) Working knowledge of tools such as Leena AI, RippleHire, or similar platforms (good to have) Strong understanding of HR processes and data workflows Experience in system configuration, testing, and issue resolution Ability to collaborate with cross-functional teams and manage stakeholders Familiarity with data privacy and security practices in HR system.
Posted 3 weeks ago
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