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2.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
WARM GREETINGS, Now Hiring: Senior Associate People Support | Tesco Business Services | Bangalore Location: Bangalore Shift: Rotational shifts (Support for UK & ROI colleagues) CTC: Competitive salary + Benefits Experience: Minimum 1 year in HR Shared Services (International exposure preferred) Qualification: Graduate (HR background preferred) Joiners: Immediate joiners preferred Key Responsibilities: End-to-end support for employee lifecycle processes: data management, pay, rewards, benefits, and policy queries. Handle 80% of colleague queries via tickets and 20% via calls. Ensure consistent and compliant application of UK & ROI Tesco people policies. Collaborate with cross-functional teams (Product, Policy & Compliance, Reward, People Services, and Technology). Demonstrate empathy, confidentiality, and ownership in resolving colleague concerns. Identify gaps in pay processes (over/underpayments) and provide solutions. Track and deliver KPIs and SLAs within agreed standards. Skills Required: HRIS Management Excellent verbal and written communication in English Strong logical reasoning, attention to detail, and planning ability MS Office proficiency Active listening and empathy Eligibility Criteria: Must have: Prior experience in HR shared services Preferred: Experience supporting international teams (UK/ROI) Call/WhatsApp to schedule your interview: 7829336034 / 7829336202/ 9986267393 (10 AM 6 PM)
Posted 2 days ago
9.0 - 14.0 years
9 - 13 Lacs
Bengaluru
Work from Office
We are looking for a skilled professional with 6 to 11 years of experience to lead our Workforce Operations team in Bengaluru. The ideal candidate will have a strong background in HR operations and management, with excellent communication and problem-solving skills. Roles and Responsibility Provide on-the-ground day-to-day oversight to all USI Workforce Operations Specialists/Sr Specialists. Execute and support HR transactions in Workday and other centralized operational processes. Monitor and report on HR Service Desk metrics to ensure service level agreements (SLAs) are met. Supervise quality reviews of tickets to drive service improvement. Identify, improve, and eliminate barriers to enable team success. Collaborate with the Workforce Operations Manager on system testing for software updates and business process changes in Workday. Conduct regular audits of Workforce Operations processes to support data integrity, accuracy, and compliance. Lead or support Talent Operations projects/initiatives to ensure key operational and system processes enable success. Provide day-to-day direction and oversight of the local Workforce Operations team responsible for most employee life-cycle transactions. Address knowledge gaps related to Workday processes and provide or coordinate additional training for the team as needed. Coach, train, and provide development opportunities to develop staff, while also providing performance feedback with direct reports as required by established performance planning and review processes within the firm. Perform other duties as assigned. Job Requirements Minimum 6 years of experience in HR operations and management, preferably in a similar role. Strong understanding of HR service delivery administration and excellent written and verbal communication skills. Experience working with HRIS systems, preferably Workday, and familiarity with service desk environments. Proven management skills, strong customer service focus, and attention to detail are essential. Ability to handle assignments that are confidential and complex with considerable discretion, judgment, and tact. Demonstrated ability to utilize HRIS applications and understand the downstream implications of transactions. Associates or Bachelors Degree in Human Resources or a related field is preferred. Working knowledge of Human Resources, Payroll, Benefits, or other Talent-related end-to-end processes. Excellent written and verbal communications, strong attention to detail, and quality are required. Ability to work collaboratively with peers internally and external business partners. Highly organized with strong follow-through skills, able to manage concurrent projects and/or programs. Ability to work well under pressure, meet established targets and goals in a high volume, fast-paced, and rapidly changing work environment. Ability to work independently, effectively prioritize work, and consistently meet daily, weekly, and monthly deadlines.
Posted 1 month ago
4.0 - 8.0 years
9 - 11 Lacs
Bengaluru
Hybrid
Designation: Talent Management Specialist Working Hours: US Shifts: 6 PM to 3 AM Hybrid Model: 1 week WFO and 3 weeks WFH Work Location: Bangalore (current should be Bangalore or nearby) Responsibilities: 1. Collaborate with HR and business leaders to support during the performance cycle, support in talent needs and develop talent pipelines for critical roles. 2. Support in the assignment of goals, managing goal deletion process, performance review and management process, setting up of evaluation reminders and related activities. 3. Process and manage activities related to succession planning, Creation and modification of Organization charts, Future Successor Charts, cancelling of performance documents. 4. Monitor and analyze talent metrics to measure the effectiveness of talent management initiatives and identify areas for improvement. 5. Build strong relationships with internal stakeholders, including business leaders, HR partners, and employees, to understand their talent needs and provide effective solutions. 6. Handle talent management processes, including: - Manual exit process using Qualtrics tool: Managing the exit process for employees leaving the organization by utilizing the Qualtrics tool to collect necessary information and feedback. - Succession planning: Assisting in the creation and editing of organizational charts to identify potential successors for key roles within the company as per request. This will involve collaborating with HR and business leaders to ensure a smooth transition and continuity of talent. - Succession planning deactivation project : Supporting the deactivation of succession planning initiatives, which may involve updating and revising organizational charts, identifying new talent needs, and communicating changes to relevant stakeholders. - Ordering welcome gifts for Merger & Acquisition (M&A) employees: Coordinating the process of ordering and delivering welcome gifts to employees joining the company through mergers and acquisitions. This will involve liaising with vendors, tracking orders, and ensuring timely delivery. Qualifications: 1. Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is preferred. 2. Minimum of 4 years of experience in talent management or a related HR function. 3. Strong knowledge of talent management principles, practices, and trends. 4. Proven experience in designing and implementing talent development programs, including leadership development and performance management process. 5. Familiarity with talent assessment and succession planning processes. 6. Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. 7. Strong project management skills, with the ability to manage multiple initiatives simultaneously. 8. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. 9. Ability to work independently and collaboratively in a fast-paced, dynamic environment. 10. Proficiency in HRIS and talent management software is preferred.
Posted 1 month ago
12.0 - 14.0 years
12 - 14 Lacs
Navi Mumbai
Work from Office
Job Roles & Responsibilities : Develop sustainable talent acquisition, hiring plans and strategies Design, plan and execute employer branding activities Encourage/coach employees to be brand ambassadors for the organization Plan and execute employee referral programs Use HRIS, Recruitment Marketing tools • Source and find candidates qualified for open positions Perform analysis of hiring needs and provide employee hiring forecast Design, plan and execute selection processes (conduct interviews and screening calls, administer psychometric tests, aptitude tests, etc.) Find and eradicating bottlenecks in the recruiting process Perform candidate and employee satisfaction evaluations and workshops Plan procedures for improving the candidate/employee experience Suggest measures for improving employee retention Lead, oversee and supervise members of the recruiting team Use sourcing methods for hard-to-fill roles Handle team of field recruiters and their performance Attend career and college fairs, and similar events Determine and drive teams KPIs Create and present Monthly business reviews with the HR line management Managing stakeholders of various departments with regards to recruitment activities Candidate Requirements : Minimum 12 years of experience in the recruitment domain including minimum 2 year as an Manager or similar HR role In-depth knowledge of full-cycle recruiting and employer branding techniques Familiarity with a variety of different selection methods (interviews, assignments, aptitude tests etc.) Hands on experience with posting jobs on social media and job boards Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools Ability to motivate employees Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills Strong knowledge
Posted 1 month ago
2 - 5 years
10 - 16 Lacs
Mumbai
Work from Office
Position Name Asst Mgr/ Manager/Sr Manager Human Resources Reports to (Position): SVP Human Resources Location: Mumbai Key Responsibilities for the Role: Employee Engagement, PMS, Rewards & Recognition, Learning & Development. Business Partnering: Act as a strategic advisor to business leaders on people-related matters. Understand business goals and provide HR solutions to support the achievement of objectives. Drive initiatives around talent management, succession planning, employee engagement, and workforce planning. Manage employee relations issues and support conflict resolution as needed. HR Analytics: Leverage data to provide insights into workforce trends, turnover, engagement, and performance. Build and maintain dashboards and reports for key HR metrics (headcount, attrition, diversity, hiring, etc.). Use predictive analytics to help anticipate workforce needs and drive strategic planning. Employee Engagement: Design and implement employee engagement initiatives to drive a positive work culture. Analyse the employee engagement survey results, track and co-ordinate the action plans Organize team-building activities, and other engagement events. Enhance internal communication through FGDs and HR Connects Talent Management Support performance management processes, including goal setting, mid-year and annual reviews. Support in Talent management processes conducting Talent Councils, Mapping employee data, etc. Learning & Development (L&D): Assess training needs through employee development plan and support in implementing effective L&D programs. Collaborate with external training providers and internal subject matter experts to deliver impactful learning experiences. Managing Talent Management Initiative, HRBP, HR Analytics and technology solutions and related HR operations.
Posted 1 month ago
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