Housekeeping Supervisor: Resort

Job Summary:

The Housekeeping Supervisor is responsible for overseeing and ensuring the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house areas. The role involves supervising housekeeping staff, inspecting rooms, training employees, and coordinating with other departments to maintain high standards of hygiene and guest satisfaction.

Key Responsibilities:

• Supervise, guide, and coordinate the daily housekeeping operations.
• Inspect guest rooms, public areas, and back-of-house for cleanliness and standards compliance.
• Assign tasks and manage staff schedules based on occupancy levels.
• Provide training and guidance to housekeeping staff to ensure consistent quality.
• Handle guest requests, complaints, and feedback promptly and professionally.
• Maintain housekeeping inventory and ensure proper stock levels of linen, cleaning supplies, and guest amenities.
• Ensure all housekeeping equipment is maintained and used safely.
• Coordinate with front office, maintenance, and laundry departments to ensure smooth operations.
• Monitor staff performance and assist in evaluations.
• Ensure adherence to hygiene, health, and safety standards.

Required Qualifications & Skills:

• 3 - 5 Years experience as a housekeeping supervisor or similar role, preferably in a resort or hotel.
• Strong knowledge of cleaning procedures, hygiene standards, and inventory management.
• Good communication and leadership skills.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or equivalent; a diploma in Hotel Management is a plus.
• Proficient in local language; basic English speaking ability preferred.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person