3 Home Networking Jobs

The ideal candidate for the OS Test Automation position should possess the following qualifications and skills: - Proficient in automation with Python and BDD. - Experience working with Smart TVs, Set-top Boxes (STB), or other Multimedia Products. - Knowledge of wireless networking, including configuring and testing routers. - Familiarity with streaming video and audio analysis. - Ability to conduct subjective and objective audio and video qualification. - Understanding of various audio and video codecs. - Experience in OTT Application Testing. - Knowledge of broadcasting standards such as ATSC, DVB, and MPEG. - Proficiency in writing and executing test plans for consumer electronics products. - Experience with home networking functionality, Wi-Fi, and audio/video streaming, including knowledge of audio/video codecs (HLS, MP4, MKV, etc.). - Familiarity with automation frameworks and script writing. - Good understanding of the software development life cycle and various testing techniques. - Willingness to execute test procedures to verify functionality against specifications and product requirements. - Excellent verbal and written communication skills. - Educational background in BE/B.Tech in E&C, CS, or equivalent. - Proficiency in tools such as JIRA, TestRail, or other Bug tracking and Test Management Tools. - Key skills in Software Testing with Smart TVs, Set-top Boxes (STB), or other Multimedia Products. Responsibilities: - Assist in ensuring end-to-end validation of new functionality. - Troubleshoot issues to identify the root cause and provide detailed bug reports. - Automate P0/P1 test cases for new functionality and simple & repetitive existing manual tests. - Review software requirements and prepare test scenarios. - Execute tests on software usability. - Analyze test results for errors, bugs, and usability. - Prepare reports on all aspects related to software testing and report to the team. - Interact with clients to understand product requirements. GlobalLogic offers a culture of caring, prioritizing a people-first approach, continuous learning and development opportunities, interesting and meaningful work, balance and flexibility, and a high-trust organization. As a part of GlobalLogic, you'll have the chance to work on impactful projects, grow personally and professionally, and be part of a trusted digital engineering partner that collaborates with some of the world's largest and most innovative companies.,

As a Technical Support Executive at our company, you will play a crucial role in providing exceptional technical assistance to our valued customers utilizing our smart home security and automation products. Your primary responsibility will be to deliver prompt and professional support through various communication channels, ensuring that customers receive timely resolutions to their technical concerns. Your key responsibilities will include offering courteous technical support to customers via phone, chat, or email, troubleshooting issues with smart home devices such as security panels, cameras, sensors, doorbells, thermostats, and mobile app connectivity, and guiding customers through setup, diagnostics, and issue resolution procedures. Additionally, you will be expected to escalate complex problems to Tier 2/3 support or engineering teams, maintain clear documentation of customer interactions in the CRM/ticketing system, educate customers on best practices and self-help resources, and follow up to guarantee complete resolution and satisfaction. To excel in this role, you should possess a minimum of 1-2 years of technical/customer support experience, preferably within the IoT, smart home, or telecom industry. A solid grasp of mobile apps, Wi-Fi, network troubleshooting, and smart home devices is essential, along with exceptional communication skills, strong problem-solving abilities, and a customer-centric mindset. The capacity to multitask effectively in a fast-paced environment and the willingness to work varied shifts, including nights, weekends, and holidays, are also critical requirements. Preferred qualifications include prior experience supporting IoT or smart home products, familiarity with platforms like ADT, Ring, Nest, knowledge of iOS/Android, home networking, and basic electronics, as well as bilingual skills in Spanish/French, if applicable. If you are passionate about technology, customer service, and delivering top-notch technical support, we invite you to join our team as a Technical Support Executive and contribute to our mission of providing cutting-edge solutions to our customers" smart home needs. This is a full-time, permanent position with a competitive salary of up to 31K CTC plus up to 8k incentives. The job entails a 5-day workweek with rotational shifts and offs, and both side cabs are provided within the hiring zone. The interview process will consist of HR and Ops rounds to evaluate your suitability for this role. If you are ready to embark on a rewarding career in technical support and make a difference in the lives of our customers, we look forward to receiving your application.,

The role of OS Test Automation requires automation skills with Python and BDD, as well as experience working with Smart TVs, Set-top Box (STB), and Multimedia Products. You should have knowledge of wireless networking, including configuring and testing routers, and be familiar with streaming video and audio analysis. Your responsibilities will involve subjective and objective audio and video qualification, as well as knowledge of audio and video codecs and OTT application testing. Additionally, you should be well-versed in broadcasting standards such as ATSC, DVB, and MPEG. As an OS Test Automation engineer, you will be expected to write and execute test plans for consumer electronics products, work with home networking functionality, and have experience with automation frameworks and writing scripts. A good understanding of the software development life cycle and various testing techniques is essential. You must be willing to execute test procedures to verify functionality against specifications and product requirements, while possessing excellent verbal and written communication skills. The ideal candidate should hold a BE/B.Tech degree in E&C, CS, or equivalent and be familiar with tools like JIRA, TestRail, or other bug tracking and test management tools. Key skills required for this role include software testing with Smart TVs, Set-top Box (STB), or Multimedia Products. Your job responsibilities will include assisting in ensuring end-to-end validation of new functionality, troubleshooting issues to their root cause, and automating test cases. You will be responsible for reviewing software requirements, preparing test scenarios, executing tests on software usability, and analyzing test results for errors or bugs. Additionally, you will be expected to prepare reports on all aspects related to software testing and interact with clients to understand product requirements. GlobalLogic offers a culture of caring, continuous learning and development opportunities, interesting and meaningful work, as well as balance and flexibility. As part of a high-trust organization, you will have the chance to work on impactful projects, grow both personally and professionally, and be part of a team that prioritizes integrity and trust. About GlobalLogic: GlobalLogic, a Hitachi Group Company, is a digital engineering partner to leading companies worldwide, collaborating on innovative digital products and experiences. With a focus on intelligent products, platforms, and services, GlobalLogic is dedicated to transforming businesses and industries through digital innovation.,