HOD

Job Summary:

We are seeking an experienced and dynamic Head of Department (HOD) for Hotel & Bar Management to oversee daily operations, ensure guest satisfaction, and manage all aspects of hotel and bar services. The ideal candidate will have strong leadership skills, a deep understanding of hospitality standards, and the ability to manage staff, budgets, and service quality efficiently.

Key Responsibilities:

• Oversee the overall hotel and bar operations, ensuring smooth day-to-day functioning.
• Manage and train departmental staff across front office, housekeeping, food & beverage, and bar operations.
• Maintain high standards of guest service and ensure customer satisfaction.
• Develop and implement service procedures and operational policies.
• Coordinate with kitchen, housekeeping, maintenance, and bar staff for seamless service delivery.
• Monitor inventory, supply orders, and vendor relations for hotel and bar needs.
• Ensure compliance with health, hygiene, safety, and alcohol regulations.
• Prepare budgets, manage costs, and optimize profitability.
• Conduct regular staff meetings and performance evaluations.
• Handle guest complaints and take necessary actions for resolution.

Requirements:

• Bachelor’s degree or diploma in Hotel Management or related field.
• 5+ years of experience in hotel and bar operations, with at least 2 years in a managerial role.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of hospitality systems and POS/bar inventory software.
• Ability to work under pressure and manage multiple departments.
• Excellent organizational and time-management skills.

Working Hours:

Flexible schedule, including weekends and holidays, as per operational needs.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person