HIH - QA Lead Analyst

QA & Testing Lead Analyst

Position Overview

The job profile for this position is QA & Testing Lead Analyst.

Excited to grow your career

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

We are looking for exceptional software testers in our PBM Plus Technology Organization. This role will require a tester completing delegated tasks assigned by a supervisor in the Engineering job family and will work on building test cases and automation scripts for Salesforce components in a secure Salesforce Sales Cloud application. They are expected to work closely with Subject Matter Experts, developers, and business stakeholders to ensure that application solutions meet business/customer requirements.

Responsibilities

• Design, develop, and execute functional and automated test cases for Salesforce software applications
• Develop reusable software test scripts using test automation tools like Provar
• Work closely with software engineers, technical product owners, and business partners to understand requirements and translate them into test plans
• Review user stories and requirements to ensure testability and completeness
• Perform functional, regression, integration, and performance testing on Salesforce components
• Validate Salesforce configurations, customizations (Apex classes, triggers, Visualforce, Lightning components), and integrations
• Participate in Agile/Scrum ceremonies including sprint planning, daily stand-ups, and retrospectives
• Ensure test environments are properly set up and maintained
• Implement and follow QA best practices and standards
• Identify areas for test process improvement and implement solutions
• Consults with teammates and business partners in resolving questions during the testing process
• Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering testing
• Recognized internally as a subject matter expert on quality assurance
• Participate in root cause analysis and provide recommendations to prevent recurrence of issues

Qualifications

Required Skills:

• Proficiency in QA methodologies, tools, and processes
• Familiarity with Salesforce development and customization components (e. g. , Apex, Lightning, Flows)
• Strong communication skills with the ability to clearly report issues and collaborate with team members
• Excellent analytical and problem-solving skills
• Strong desire to learn

Preferred Skills:

• Conga Contract Lifecycle Management (CLM) testing experience a big plus
• Familiarity with API testing using Postman or similar tools
• QA or test automation certifications (e. g. , ISTQB, Provar, Certified Selenium Professional) are desirable
• Salesforce certifications such as Salesforce Administrator is a plus

Required Experience & Education:

• 5+ years of software QA experience, with at least 2 years focused on Salesforce testing
• 1+ years software test automation experience
• 4 year University degree in Computer Science, Information Systems, or a related technical discipline
• Experience with test automation tools such as Provar or similar

These two sections will be standardized in the JD template and made not editable.

Location & Hours of Work

Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate

Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services