Helpdesk Executive

0 years

1 - 0 Lacs

Posted:23 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

"Don’t miss this opportunity!

✅ Instant Processing

Anyone with Basic Communication Skills in ODIA LANGUAGE Can Apply!"

Your Dream Career Start Here.

Key Responsibilities:

  • Respond to customer queries via phone, email, or chat in a timely manner
  • Provide step-by-step guidance to troubleshoot software/hardware issues
  • Log and track issues using helpdesk software or ticketing system
  • Escalate unresolved problems to higher-level support teams
  • Maintain records of daily interactions and technical issues
  • Assist in setting up new systems, passwords, and access rights
  • Follow company procedures and ensure excellent customer service
  • Prepare simple reports on recurring problems or service requests

For this job, only 10th, +2, and +3 qualifications candidate (both male and female candidates) should apply.

Candidates with higher qualifications are requested not to apply as there are no suitable jobs available for them with us.

Send your Resume to 9114691124 (WhatsApp)

Job Type: Full-time

Pay: ₹14,402.53 - ₹16,346.51 per month

Shift:

  • Day shift

Work Location: In person

Speak with the employer
+91 9114691124

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