Posted:3 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

· Dealing with customer issues and churning out an easy-to-follow solution

· Managing payment and delivery of customer orders

· Helping customers choose the right product for their requirements and budget

· Handling customer concerns and complaints in a timely manner

· Informing customers of upcoming promotions or deals

· Establishing a positive rapport with all clients and customers in person or via phone

· Forming reports based on customer satisfaction statistics and helping their team to develop new skills

· Interacting with customers to ensure they have a desirable and shareable experience

Job Type: Full-time

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

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