Help Desk/Admin Executive

Position: Front Office Executive/Help Desk Support/Admin Executive

Job Description

As a Front Office Executive/Help Desk Support, you will serve as the first point of contact for the company, ensuring smooth communication and efficient assistance across all departments, responsibilities include handling client inquiries, preparing quotations, addressing staff queries, coordinating housekeeping orders, supporting new staff enrolment, and assisting with administrative tasks. Play a vital role in maintaining operational efficiency and fostering a seamless experience for both internal teams and external clients.

Roles & Responsibilities

· Handle first inquiry calls (via Google, references, etc.)

· Handling client calls, share the quotation based on requirement

• Assign site visits for large-scale commercial or newly built sites
• Gather Deepcleaning job slot availability to facilitate bookings
• Maintain records of daily chemical in & out for service

· Support accounts team for raising quotation, invoice, billing etc

• Track pending payments & close invoices after payments are received
• Send proposal emails for commercial sites and secure confirmations

· Handling staff calls, record the queries in register & ensure its solved within the timeline

· Placing orders of housekeeping & admin requirements

· Enrollment of new joiners & share requirement for background verification

• Track petrol/fuel consumption for operational efficiency
• Track & update bus pass requirement for housekeeping staff before 30th of every month

Job Types: Full-time, Permanent

Pay: ₹10,580.19 - ₹25,000.00 per month

Shift:

• Day shift

Work Days:

• Monday to Friday
• Weekend availability

Work Location: In person

Expected Start Date: 01/07/2025