Head Learning & Development For Retail

Please note that the organization follows an alternate Saturday off policy.

The L&D Head is responsible for setting the strategic direction for learning initiatives aligned to business goals. The role ensures continuous development of employees across all levels through effective training design, implementation, measurement, and learning culture enhancement.

Key Responsibilities:

Strategic Planning & Leadership

• Define and drive the L&D strategy in alignment with the organizations vision and talent needs.
• Partner with business and HR leaders to identify capability gaps and future skill needs.
• Establish frameworks for career development, leadership pipeline, and functional training.

Training Design & Implementation

• Lead the design and delivery of functional, behavioral, and leadership training programs.
• Oversee the annual training calendar and ensure execution as per timelines.
• Deploy digital learning platforms (LMS, e-learning modules, blended learning).

Talent & Capability Building

• Design and run programs for HiPo development, first-time managers, succession planning, etc.
• Develop learning paths for various roles and functions.
• Facilitate knowledge sharing, coaching, and mentoring culture.

Assessment & Impact Measurement

• Track training effectiveness using training models.
• Leverage data and analytics to measure ROI on learning initiatives.
• Continuously improve programs based on feedback and performance metrics.

Stakeholder & Vendor Management

• Liaise with internal stakeholders for need identification and alignment.
• Manage external trainers, vendors, consultants, and learning partners.
• Negotiate training contracts and ensure quality and cost-effectiveness.

Succession Planning:

• Design and implement a strategic succession planning framework to ensure leadership continuity for critical roles in manufacturing and retail.
• Identify high-potential employees and work with business leaders to craft personalized development plans.
• Ensure the organization has a strong internal talent pipeline ready for future leadership roles.
• Develop and implement potential assessment programs by conducting systematic competency mapping exercises and assessment centers. Create an eco system where IDPs become a part of each managers responsibility backed up by credible feedback sessions and potential development programs
• Oversee the implementation and optimization of a robust performance management system that aligns with organizational goals.

Team Leadership:

• Lead and mentor a team of HR professionals, fostering a collaborative and high-performing culture.
• Ensure the team is equipped to support the talent management strategy and drive results.
• Partner with senior management and department heads to ensure alignment between talent initiatives and business needs.

Qualifications & Experience:

• Postgraduate in HR / OD / L&D or related field.
• Min 1218 years of experience
• Exposure to Retail industry preferred.
• Proven experience in implementing large-scale learning initiatives

Skills & Competencies:

• Strong instructional design and facilitation skills.
• Business acumen and strategic thinking.
• Excellent communication and stakeholder management.
• Proficiency in LMS platforms, learning tech tools, and content curation.
• Passion for people development and continuous learning.

Contact Person

Sayyed Sofiya

SG OASIS

Interested candidates can share their resume on sofiyaoasis@gmail.com