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5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The role is to support process delivery by ensuring the daily performance of the Production Specialists, resolving technical escalations, and developing technical capability within the Production Specialists. You should have 8 to 10 years of experience in software test automation using Java, with a strong hands-on experience of 4+ years in developing Frameworks from scratch or modifying frameworks. Experience in managing teams as an Automation lead is required, along with very good exposure to API automation using tools like SOAP UI, Postman, etc. Strong programming logic and problem-solving capability is essential, along with deep hands-on and coding skills with Selenium web-driver, BDD, and JS. Hands-on experience in Maven, GitHub, Jenkins, and TestNG is also necessary. Your responsibilities will include handling technical escalations through effective diagnosis and troubleshooting of client queries, managing and resolving technical roadblocks/escalations as per SLA and quality requirements, and providing product support and resolution to clients by guiding users through step-by-step solutions. You will be expected to troubleshoot all client queries in a user-friendly, courteous, and professional manner, and offer alternative solutions to retain customers and clients" business. Furthermore, you will be responsible for building people capability to ensure operational excellence and maintaining superior customer service levels of the existing account/client. This will involve mentoring and guiding Production Specialists on improving technical knowledge, conducting trainings to bridge skill gaps, and staying current with product features, changes, and updates. Your performance will be measured based on various parameters including the number of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, productivity, efficiency, absenteeism, triages completed, technical test performance, and more. Join Wipro and be a part of our journey to reinvent the world. We are an end-to-end digital transformation partner with ambitious goals, and we need individuals inspired by reinvention to join us. Be a part of a business powered by purpose and a place that empowers you to design your own reinvention. Realize your ambitions with us. Applications from people with disabilities are explicitly welcome.,
Posted 5 days ago
4.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
As a Test Automation Architect at our organization, you will play a crucial role in transforming automation across the enterprise. With a Bachelor's or Master's degree in computer engineering or a related field and a minimum of 12 years of relevant experience, you will collaborate with stakeholders to understand current technologies, frameworks, and tools to gather requirements and address specific test automation needs across various business areas. Your responsibilities will include: - Demonstrating strong hands-on coding experience in Java, and preferably in C#, Python, and JavaScript. - Possessing expertise in Selenium automation and automation frameworks across various technologies such as Selenium, Appium, Cypress, Playwright, and C#. - Having experience in both manual and automation testing in Microservices and monolith backend systems. - Working with RestAssured/Karate based frameworks and Message Queues. - Proficiency in SQL queries and database validations. - Applying test automation principles, methodologies, and best practices. - Designing and implementing a test automation strategy aligned with the organization's business objectives and IT infrastructure. - Defining and implementing test automation frameworks, standards, and best practices to ensure consistency and efficiency across projects and teams. - Identifying and prioritizing test automation opportunities like regression and integration testing for maximum automation benefits. - Collaborating with other Business IT teams to achieve high test automation penetration. - Developing and maintaining test automation scripts, test cases, and test data sets to facilitate efficient automated testing. - Providing guidance and support to teams on utilizing test automation tools and frameworks effectively. - Continuously monitoring and evaluating the effectiveness of the test automation strategy and making improvements as necessary to optimize testing processes and outcomes. Your role will also involve building business cases and ROI for chosen automation frameworks, as well as contributing to ETL transformation validation and Unix/Linux commands. By demonstrating your technical expertise and leadership in test automation, you will drive the organization towards achieving excellence in automated testing practices. As a valued member of our team, you will have the opportunity to mentor junior architects, contribute to domain and technology accelerator kits, and support the overall growth and success of the architecture practice. Your ability to navigate complex technical environments, collaborate effectively with stakeholders, and drive innovation in test automation will be key to your success in this role. If you are passionate about results, eager to embrace new technologies, and committed to delivering high-quality solutions, we invite you to apply for the Test Automation Architect position and be part of our dynamic team dedicated to excellence in automation and technology advancement.,
Posted 1 week ago
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