5 Guide Jobs

You will be responsible for selling spare parts to the crushing and screening industry. It is essential to have a technical understanding of crushing equipment products to provide solutions to customers regarding their parts requirements. You will coordinate service repairs and parts deliveries, ensuring a smooth process for the customers. Regularly visiting both existing and potential customers is crucial to generate parts sales successfully. Experience in sales of crushing and heavy equipment parts is a must for this role. You will be required to offer support to customers through the internal service team and strive to fulfill their parts requirements promptly. Acting on customer feedback promptly and prioritizing their needs is a key aspect of this position. You must be committed to delivering parts requirements to customers with internal support and coordination. Qualifications for this role include a strong knowledge of the crushing industry and selling spare parts. You should be prepared to travel extensively across India to generate business opportunities. Guiding and mentoring the service and sales team to achieve targets is an important aspect of this role. Proficiency in presentations, MS Office, and ERP systems is required. Strong communication skills in English, Hindi, and regional languages are essential, along with customer handling experience and good mechanical knowledge. A degree in Mechanical Engineering or a Diploma in Mechanical Engineering is preferred. Additional Information: Company: Ashok Auto Sales Tata Motors Position: Spare Parts Manager Job Location: Agra, Aligarh (Uttar Pradesh) Salary Budget: INR 20,000-25,000 Relevant Experience: 6 years,

You will be responsible for leading projects from Schematic Design to site execution, coordinating with clients and consultants, guiding junior team members, making decisions on behalf of the studio, and ensuring project success. Your role will involve working on GFCs, leading a team, and utilizing architectural software such as AutoCAD. This full-time position requires a Bachelor of Architecture degree, a minimum of 3-8 years of experience in an architectural firm, and the ability to solve problems and apply innovative solutions. The work schedule is Monday to Friday, and the location is in person.,

As a senior developer, you will be responsible for guiding and overseeing junior developers to enhance their performance and skills. Additionally, you may need to assist the Tech Lead during interviews and contribute to creating technical documentation for reference and reporting purposes. Your role will involve supporting the Technical/Project Lead in presenting ideas for system improvements, including cost proposals. One of your key responsibilities will be managing complexity by breaking down and simplifying key elements of complicated issues with clarity. You will be expected to encourage mutual understanding to work through change and uncertainty effectively. Demonstrating a passion for results, you should display sustained confidence, energy, and determination in the face of obstacles. Setting and achieving challenging goals, as well as motivating both yourself and others to deliver results, will be vital in this role. Your ability to influence others will be critical, as you will need to use logic and rationale to gain agreement on recommendations. Securing commitment from team members to achieve shared goals and demonstrating interpersonal sensitivity to win the trust of others are essential skills for success in this position. This is a full-time position located in Kozhikode with the benefits of health insurance. The work schedule is during the day shift, and the work location is in person. If you are interested in this opportunity, please reach out to the employer at aswini.u@applogiq.org or contact them at +91 9629311599 for further discussion.,

Key Responsibilities: Provide prompt and accurate responses to customer inquiries via email, chat, or phone, ensuring a high level of customer satisfaction. Diagnose and resolve product-related issues, identifying root causes and providing effective solutions within defined SLAs. Become a clients product expert, understanding software features, integrations, and workflows to support customer needs effectively. Create and update support documentation, FAQs, and user guides to improve the knowledge base and enhance customer self-service options. Work closely with internal teams, including Product Development, Quality Assurance, and Customer Success, to communicate customer feedback, escalate issues, and advocate for feature improvements. Assist with new customer onboarding and provide training as needed to ensure customers are proficient in using Client’s tools and features. Continuously seek opportunities to improve support processes, suggesting optimizations to enhance customer experience and efficiency. Use Client’s support ticketing system to track, prioritize, and report on issues, ensuring timely resolution and follow-up. Preferred candidate profile : Bachelor’s degree in computer science, Information Technology, Business, or a related field (preferred but not mandatory with relevant experience). 3-5 years in a technical support, product support, or customer service role, preferably within a SaaS environment. Experience with any CRM, ERP, or POS systems is highly desirable. Proficiency in troubleshooting software issues and analyzing data to identify root causes. Familiarity with SQL, APIs, and general knowledge of web technologies (HTML, CSS) is a plus. Experience with support tools (e.g., Zendesk, Jira, or similar) is preferred. Excellent communication and interpersonal skills, with a focus on customer empathy. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities.

Role & responsibilities 5+ years of experience in Zendesk development, administration, and integration. Proficiency in Zendesk Apps Framework (ZAF), JavaScript, APIs, and Liquid markup. Strong understanding of Zendesk Support, Guide, Chat, and Explore. Experience integrating Zendesk with Salesforce, Slack, or other CRM and communication tools. Solid understanding of ticketing workflows, automation, macros, and triggers. Experience with reporting and analytics using Zendesk Explore. Familiarity with SAML, SSO, OAuth, and other authentication mechanisms. Strong problem-solving skills and ability to work in a fast-paced environment.