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Guest Relation Executive

2 - 5 years

4 - 6 Lacs

Posted:18 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

  • We are seeking a proactive and well-spoken Guest Relations Executive with 2-3 years of experience, preferably in the real estate sector and hospitality
  • .The GRE/GRM will be the first point of contact for visitors and clients, ensuring a professional and welcoming experience at our sales office/site. This role involve coordinating with sales teams, handling client queries, and supporting smooth site visits.
  • Should have a pleasing personality.
  • Attending walk-in customers and taking them around the property.
  • Assist them in completing all the initial paperwork.
  • Fixing appointments of the clients with the sales and CRM team.
  • Give them a comment card and ask them for their valuable feedback regarding the property.
  • Maintenance & update of customer ledgers, registers & files with inbuilt triggers for customer for customer action.
  • Coordinate client meetings with sales executives and arrange site visits.
  • Handle incoming calls, emails, and inquiries, providing accurate project information.
  • Maintain a record of walk-ins, inquiries, and feedback.
  • Follow up with potential clients to ensure timely updates and appointment reminders
  • Maintain brochures, project displays, and reception materials up to date and presentable. •

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