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Guest Relation Executive - Female Howrah Kolkata

Guest Relation Executive - Female Howrah Kolkata

Colliers

4 - 6 years

3 - 4 Lacs

Kolkata Howrah

Posted:1 month ago| Platform:

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Skills Required

GRE Front Desk Front Office Operations Admin

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Plan and execute client engagement as per planner. Have clear understanding of contract, the Scope of Work, Client expectations, CSI Score, QAP Score, MOM of Previous meeting etc. before visiting the client Have on site interactions with Client, on site Team & Partner Staff Seek feedback on Service Delivery Capture any requirements of customer related to product and service offered by organization. Report to operations on feedback and communicate action plans and action taken to the client. Explore possibilities of avenues of additional revenue from existing client in form of improved scope of work or additional scope for New Business To understand client requirements, both existing and required and connect the right KF resource to communicate companies capability, new initiative, best practices and engage client for additional scope Monitor, record and communicate organic growth in the region due to the initiatives undertaken Preferred candidate profile More than 3 years of experience in GRE with 5 years plus experience in facilities industry Effective communication skills and influential personality. Good negotiation and closing skills

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Guest Relation Executive - Female Howrah Kolkata