Guest Relation Executive (desk)

We are looking for a Royalty Collection & Billing Executive to manage the end-to-end process of royalty fee collection from our franchise partners. The ideal candidate will ensure accurate billing, timely follow-ups, and smooth coordination between franchise outlets and internal finance teams. This role is essential in supporting the financial compliance and revenue tracking of our expanding franchise network. Key Responsibilities: Collect monthly royalty fees and sales reports from franchise partners Generate and issue accurate royalty invoices based on contractual terms Follow up on outstanding payments via calls, emails, and reminders Track, record, and reconcile all collections and payment statuses Prepare weekly and monthly reports on royalty collections and defaulters Verify franchisee sales data to ensure correct royalty calculations Maintain strong communication with franchise owners and internal departments Coordinate with the accounts team for TDS, GST, or financial compliance Assist in audit preparations and ensure all documents are up to date Job Types: Full-time, Permanent Pay: ₹10,514.04 - ₹29,967.94 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 01/09/2025