Minimum qualifications: Bachelor's degree in Electrical Engineering or Computer Science, or equivalent practical experience. 3 years of experience with Register-Transfer Level (RTL) design using Verilog/System Verilog and microarchitecture. Experience in handling low power schemes, power roll up and power estimations. Experience in Register-Transfer Level (RTL) quality sign-off flows (e.g., CDC, RDC, Lint, Power Intent or LEC). Experience with Perl or Python. Preferred qualifications: Master's degree or PhD in Electrical Engineering, Computer Engineering or Computer Science. Experience with methodologies for low power estimation, timing closure, and synthesis. Experience with computer architecture. About the job Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of Google's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration. Google's mission is to organize the world's information and make it universally accessible and useful. Our team combines the best of Google AI, Software, and Hardware to create radically helpful experiences. We research, design, and develop new technologies and hardware to make computing faster, seamless, and more powerful. We aim to make people's lives better through technology. Responsibilities Define microarchitecture details such as interface protocol, block diagram, data flow, pipelines, etc. Perform Register-Transfer Level (RTL) development (SystemVerilog), RTL integration (Perl), debug functional/performance simulations. Perform RTL quality checks including Lint, CDC, RDC, Synthesis, Unified Power Format (UPF) checks. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in software development. 5 years of experience testing, and launching software products. 3 years of experience with software design and architecture. Preferred qualifications: Master’s degree or PhD in Engineering, Computer Science, or a related technical field. 8 years of experience with data structures/algorithms. 3 years of experience in a technical leadership role leading project teams and setting technical direction. 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The ML, Systems, & Cloud AI (MSCA) organization at Google designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all Google services (Search, YouTube, etc.) and Google Cloud. Our end users are Googlers, Cloud customers and the billions of people who use Google services around the world. We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including Google Cloud’s Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers. Responsibilities Provide technical leadership on high-impact projects. Influence and coach a distributed team of engineers. Facilitate alignment and clarity across teams on goals, outcomes, and timelines. Manage project priorities, deadlines, and deliverables. Design, develop, test, deploy, maintain, and enhance large scale software solutions. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree in an industry setting. 2 years of experience with data structures or algorithms in either an academic or industry setting, and with Android application development. Experience with Embedded Systems, Android Systems, and Java. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 2 years of experience with performance, large scale systems data analysis, visualization tools, or debugging. Experience developing accessible technologies. Experience in code and system health, diagnosis and resolution, and software test engineering. Experience with Artificial Intelligence (AI) algorithms. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. As a Software Engineer, you will work with mobile wireless technologies. You will develop and launch features on Android and Pixel that will impact people around the world. You will propose and implement new solutions for phones and devices to improve performances and create critical differentiation for Android and for Pixel. You will review the code developed by other engineers and give valuable comments. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products—from apps to TVs, from laptops to phones—that have an impact on people’s lives across the world. Responsibilities Write product or system development code. Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in the mobile and consumer electronics space. 1 year of experience in technical troubleshooting, and managing internal/external partners or customers. Preferred qualifications: Experience working with Android platform and applications, mobile OEM, carrier partners or other distribution partnerships. Excellent project management and written and verbal communication skills, with a track record of managing multiple customers and streams of work. Excellent scripting skills in C/C++ or Java. Excellent creative problem-solving and investigative skills, combined with a sense of ownership. About The Job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Responsibilities Lead integration processes, from pre-sales and product feature definition to implementation, testing, and production. Create and document integration requirements, test books/processes, and FAQs. Support partners to develop Google One implementations that meet Google’s high quality bar. Work with Google One Product, Engineering, Partner Operations, and Business Development teams to optimize our partner platform based on customer feedback and integration leanings. Identify opportunities to improve and scale Google One distribution to more device categories and partner types. Interface between partner’s engineering and operational teams and Google as the primary point of contact for product integrations and ongoing technical partnership work. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in software development. 7 years of experience building and developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage, or hardware architecture. 5 years of experience with design and architecture; and testing/launching software products. Preferred qualifications: Master’s degree or PhD in Engineering, Computer Science, or a related technical field. 8 years of experience with data structures/algorithms. 5 years of experience in a technical leadership role leading project teams and setting technical direction. 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company. Responsibilities Provide technical leadership on high-impact projects. Influence and coach a distributed team of engineers. Facilitate alignment and clarity across teams on goals, outcomes, and timelines. Manage project priorities, deadlines, and deliverables. Design, develop, test, deploy, maintain, and enhance large scale software solutions. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Minimum qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience. 5 years of experience with digital logic design principles, RTL design concepts, and languages such as Verilog or SystemVerilog. Experience with logic synthesis techniques to optimize RTL code, performance and power as well as low-power design techniques. Preferred qualifications: Master's degree or PhD in Electrical Engineering, Computer Engineering, or Computer Science. Experience working with architecture, design, and implementation of digital logic using Chisel. Knowledge of accelerators (e.g., Machine Learning or GPUs) or similar high performance designs. About The Job Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of Google's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration. Google's mission is to organize the world's information and make it universally accessible and useful. Our team combines the best of Google AI, Software, and Hardware to create radically helpful experiences. We research, design, and develop new technologies and hardware to make computing faster, seamless, and more powerful. We aim to make people's lives better through technology. Responsibilities Use simulation/emulation/power analysis tools and techniques to ensure power and performance meet defined specifications. Develop, implement, and maintain design blocks or components/part of a hardware product, and integrate design blocks or components/parts to create product subsystems. Engage with Verification and Silicon Validation teams to ensure functionality of the design. Provide input on synthesis, timing closure, and Physical Design of digital blocks. Take a leadership role on technical project teams and set technical direction. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree in an industry setting. 2 years of experience with data structures or algorithms in either an academic or industry setting. 2 years of experience with iOS application development. Preferred qualifications: Master's degree or PhD in Computer Science, or a related technical field. 2 years of experience with performance, large-scale systems data analysis, visualization tools, or debugging. Experience developing accessible technologies. Proficiency in code and system health, diagnosis and resolution, and software test engineering. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. The YouTube Create app will be owned and developed by a fully cross-functional team. This team will be responsible for defining the product strategy, roadmap, Objectives and Key Results (OKRs) and execution. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Write product or system development code. Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Minimum qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience. 8 years of experience with formal model checking for ASICs and FPGAs, SystemVerilog and SystemVerilog Assertions. Experience with formal verification EDA tools. Experience with model checking frameworks such as Murphi or TLA+. Preferred qualifications: Master's or PhD degree in Computer Science, Electrical Engineering, or a related field. Experience working with one or more formal verification tools, such as JasperGold, VC Formal, Questa Formal, 360-DV. Experience with a scripting language like Perl, Tcl or Python. Experience with propositional logic, theorem proving and tools such as Z3. About The Job Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of Google's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration. Google's mission is to organize the world's information and make it universally accessible and useful. Our team combines the best of Google AI, Software, and Hardware to create radically helpful experiences. We research, design, and develop new technologies and hardware to make computing faster, seamless, and more powerful. We aim to make people's lives better through technology. Responsibilities Partner with hardware architects for formal specifications and verification of system-level properties. Develop highly abstract models of various designs and prove architectural correctness within a model and consistency across models. Plan formal verification strategy, create the properties and constraints for complex digital design blocks. Translate system-level formal specifications into precise constraints for individual logical blocks. Architect and implement reusable formal verification components. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Minimum qualifications: Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 10 years of experience in managing critical incidents. 3 years of experience in providing technical or infrastructure support. Experience in an operational and leadership role in a cloud services delivery environment. Preferred qualifications: Certification in ITIL v4 or Project Management. Experience in supporting and managing technical environments within a multi-tenant cloud environment. Experience with industry tools (e.g., SalesForce, Google Workspace). Knowledge of leadership in engineering, operations, or executive support roles. Ability to influence momentum of incident response across multiple teams. Ability to work in a changing environment with prioritization and time management. About the job The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Staff Critical Incident Manager, you will execute existing, critical incident response operations. You will manage customer impacting incidents and executive level customer escalations. You will also collaborate and partner with the entire Google Cloud organization to drive resolution. You will partner and collaborate with Infrastructure, Engineering, Technical Support, Product Owners, Customer Success and Business Leadership to ensure delivery of a support experience for customers. You will ensure transparent communication that drives internal/external customer satisfaction. Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Lead incident response efforts in a fast-paced, 24/7 on-call environment, ensuring clear and transparent communications with internal teams and customers. Coordinate and manage escalations from executives or key customers, driving cross-functional collaboration to deliver fast and effective resolutions. Act as an Incident Response thought leader, contributing to process improvements and implementing automation for continuous optimization of incident management workflows. Facilitate post-incident reviews, using insights to recommend enhancements to incident response strategies and ensure alignment across all teams. Lead complex projects to address ambiguity in operations, overcoming obstacles to deliver high-impact outcomes for both customers and Google. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 13 years of experience in a business management consulting, business operations, business leadership, or related role. Experience in owning the output of a contact center, field operations, and tech support operation including meeting goals and metrics. Preferred qualifications: MBA or Master's degree. Experience managing and influencing external partner teams (extended workforce) in advertising, business or customer experience workflows. Experience in designing and developing strategies that across business, technology and customer experience. Experience with digital media strategies or advertising and marketing solutions. Experience in managing geographically dispersed teams. Excellent operational and problem-solving skills. About the job You will lead a team that is responsible for a portfolio of customer segments and a network of supporting external partners. The team must develop relationships across an internal and external network of stakeholders to manage both short term business performance and business sustainability for a variety of, go-to-market customer segments. Your team will monitor in-quarter performance operations, and develop strategies with our vendor partners to mitigate performance risks. Your team is responsible for enabling our vendor partner changes influencing internal partner teams with on-the ground feedback and evaluating of our vendor partner’s capabilities and infrastructure as this customer segment evolves. Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale. Responsibilities Deliver business operation metrics and build and deliver performance review narratives for executive audiences. Govern quality of business operations within operating region Quality Assurance (QA), mitigate risks and scale learnings. Develop team members to ensure clarity of performance and business trends, root cause performance drivers and mitigations using qual and quant approaches. Develop operations and design performance governance processes for VPM and Vendor teams common performance challenges and drive consistent solutions across vendor partners while governing on-ground operations and influencing vendor leadership to evolve workforce capabilities. Leverage change management frameworks to enable vendor partners and mitigate performance volatility and be a thought leader to cross-functional teams to influence program, product and technology strategies. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 13 years of experience in a business management consulting, business operations, business leadership, or related role. Experience in owning the output of a contact center, field operations, and tech support operation including meeting goals and metrics. Preferred qualifications: MBA or Master's degree. Experience in risk and change management. Experience in applying project management tools. Ability to interpret, present it in a manner, and drive data-based decision making. Excellent operational and problem-solving skills. About the job You will lead a team that is responsible for a portfolio of customer segments and a network of supporting external partners. The team must develop relationships across an internal and external network of stakeholders to manage both short term business performance and business sustainability for a variety of, go-to-market customer segments. Your team will monitor in-quarter performance operations, and develop strategies with our vendor partners to mitigate performance risks. Your team is responsible for enabling our vendor partner changes influencing internal partner teams with on-the ground feedback and evaluating of our vendor partner’s capabilities and infrastructure as this customer segment evolves. "Note - this role requires working North America hours from India, while partnering with India based vendors. We are open to exploring more WFH flexibility given these hours, however candidates must be physically based out of India or Gurgaon." Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale. Responsibilities Deliver business operation metrics and build and deliver performance review narratives for executive audiences. Govern quality of business operations within operating region Quality Assurance (QA), mitigate risks and scale learnings. Develop team members to ensure clarity of performance and business trends, root cause performance drivers and mitigations using qual and quant approaches. Develop operations and design performance governance processes for VPM and Vendor teams common performance challenges and drive consistent solutions across vendor partners while governing on-ground operations and influencing vendor leadership to evolve workforce capabilities. Leverage change management frameworks to enable vendor partners and mitigate performance volatility and be a thought leader to cross-functional teams to influence program, product and technology strategies. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 10 years of experience in managing critical incidents. 3 years of experience in providing technical or infrastructure support. Experience in an operational and leadership role in a cloud services delivery environment. Preferred qualifications: Certification in ITIL v4 or Project Management. Experience in supporting and managing technical environments within a multi-tenant cloud environment. Experience with industry tools (e.g., SalesForce, Google Workspace). Knowledge of leadership in engineering, operations, or executive support roles. Ability to influence momentum of incident response across multiple teams. Ability to work in a changing environment with prioritization and time management. About the job The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Staff Critical Incident Manager, you will execute existing, critical incident response operations. You will manage customer impacting incidents and executive level customer escalations. You will also collaborate and partner with the entire Google Cloud organization to drive resolution. You will partner and collaborate with Infrastructure, Engineering, Technical Support, Product Owners, Customer Success and Business Leadership to ensure delivery of a support experience for customers. You will ensure transparent communication that drives internal/external customer satisfaction. Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Lead incident response efforts in a fast-paced, 24/7 on-call environment, ensuring clear and transparent communications with internal teams and customers. Coordinate and manage escalations from executives or key customers, driving cross-functional collaboration to deliver fast and effective resolutions. Act as an Incident Response thought leader, contributing to process improvements and implementing automation for continuous optimization of incident management workflows. Facilitate post-incident reviews, using insights to recommend enhancements to incident response strategies and ensure alignment across all teams. Lead complex projects to address ambiguity in operations, overcoming obstacles to deliver high-impact outcomes for both customers and Google. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .