Experience- 6 months- 2 years As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing operations and customer engagement. KEY RESPONSIBILITIES 1. CHAT & CALL SUPPORT Handle multiple chat and call interactions efficiently and professionally. Deliver clear, timely, and effective responses to customer inquiries, ensuring a positive experience. 2. LEAD MANAGEMENT & CRM OVERSIGHT Utilize CRM platforms to track, update, and manage customer leads and interactions. Ensure all lead data is accurately recorded and maintained for easy reference and follow-up. Monitor CRM entries for completeness, and coordinate with the sales team to correct or update missing information. Generate regular lead reports to support data-driven decision-making. Assist the marketing team in any support activities as required. 3. DATAANALYSIS & REPORTING Assist in compiling and analyzing marketing data to identify patterns, trends, and opportunities. Support the preparation of performance reports highlighting key metrics and insights for management review. QUALIFICATIONS Bachelor’s degree in any discipline. Basic understanding of any CRM tool and Microsoft Office (Word, Excel). Foundational knowledge of IT products and services is an added advantage. Prior experience in call handling or customer service is a plus. SKILLS REQUIRED Excellent written and verbal communication skills. Strong attention to detail and commitment to accuracy. Eagerness to learn and adapt in a dynamic work environment. Ability to remain focused and efficient during repetitive tasks. Proficiency in Microsoft Office tools. WHAT WE OFFER A supportive and collaborative work environment Professional growth and learning opportunities Flexible working hours Competitive salary and yearly performance reviews Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

Experience- 6 months- 2 years As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing operations and customer engagement. KEY RESPONSIBILITIES 1. CHAT & CALL SUPPORT Handle multiple chat and call interactions efficiently and professionally. Deliver clear, timely, and effective responses to customer inquiries, ensuring a positive experience. 2. LEAD MANAGEMENT & CRM OVERSIGHT Utilize CRM platforms to track, update, and manage customer leads and interactions. Ensure all lead data is accurately recorded and maintained for easy reference and follow-up. Monitor CRM entries for completeness, and coordinate with the sales team to correct or update missing information. Generate regular lead reports to support data-driven decision-making. Assist the marketing team in any support activities as required. 3. DATAANALYSIS & REPORTING Assist in compiling and analyzing marketing data to identify patterns, trends, and opportunities. Support the preparation of performance reports highlighting key metrics and insights for management review. QUALIFICATIONS Bachelor’s degree in any discipline. Basic understanding of any CRM tool and Microsoft Office (Word, Excel). Foundational knowledge of IT products and services is an added advantage. Prior experience in call handling or customer service is a plus. SKILLS REQUIRED Excellent written and verbal communication skills. Strong attention to detail and commitment to accuracy. Eagerness to learn and adapt in a dynamic work environment. Ability to remain focused and efficient during repetitive tasks. Proficiency in Microsoft Office tools. WHAT WE OFFER A supportive and collaborative work environment Professional growth and learning opportunities Flexible working hours Competitive salary and yearly performance reviews Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. Your responsibilities will include handling multiple chat and call interactions efficiently and professionally, delivering clear and effective responses to customer inquiries, and utilizing CRM platforms to track, update, and manage customer leads and interactions. You will be expected to ensure all lead data is accurately recorded, generate regular lead reports, assist in data analysis and reporting, and support the marketing team in various activities as required. To excel in this role, you should possess a Bachelor's degree in any discipline, have a basic understanding of CRM tools and Microsoft Office, and ideally, have foundational knowledge of IT products and services. Prior experience in call handling or customer service will be advantageous. Strong written and verbal communication skills, attention to detail, a proactive mindset, and proficiency in Microsoft Office tools are essential for this position. In return, we offer a supportive and collaborative work environment, professional growth and learning opportunities, flexible working hours, competitive salary, and yearly performance reviews. If you are eager to learn, adapt in a dynamic work environment, and remain focused and efficient during repetitive tasks, we encourage you to apply for this full-time, permanent position. Please note that the work location for this role is in person.,