Program Manager -Project Management Office- Service Siemens

10.0 - 14.0 years

0 Lacs

thane, maharashtra

On-site

We are enhancing the way people live and work by intelligently connecting energy systems, buildings, and industries. Smart infrastructure from Siemens makes the world a more connected and caring place, where resources are valued, where the impact on the world is considered, and where sustainable energy is delivered reliably and efficiently. Our flexible infrastructure allows society to evolve and respond to changing conditions. From physical products and components to connected, cloud-based digital offerings and services, Siemens offers a broad portfolio of grid control and automation, low- and medium-voltage power distribution, and building automation solutions. As a Program Manager in the Project Management Office, you will be responsible for executing strategic and operational excellence across the service organization to meet or exceed defined Key Performance Indicators (KPIs). Your role involves deploying global service portfolios and processes to deliver exceptional customer experiences, improve satisfaction, and achieve sustainable growth. Driving digital transformation, increasing operational efficiency, and maximizing the use of technology platforms in service delivery are central to this role. Your responsibilities will include leading the service operations team to achieve or surpass established service KPIs, identifying and implementing efficiencies across service workflows, building a framework for global digital services, executing global and regional service strategies, driving adoption of digital tools and platforms, and fostering a customer-centric service culture. You will also be responsible for team leadership and development, ensuring the team is equipped with the necessary skills to meet evolving customer needs. To qualify for this role, you should have a Bachelor's or Master's degree in Engineering, Business Administration, or a related field from a reputed organization. You should have at least 10 years of experience in service delivery, operations, or customer success, preferably in Building Technologies, Smart Infrastructure, or Digital Services sectors. Strong leadership skills, experience with Agile methodologies, knowledge of statutory compliances, and proficiency in budget and profitability management are essential. PMP or PMI certification is highly desired. This role is based in Kalwa and offers the opportunity to work with teams impacting entire cities, countries, and the future. If you are passionate about shaping tomorrow and contributing to a diverse and inclusive workplace, we welcome your application. Join us at Siemens and be part of a global team dedicated to building a better future for all. Learn more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and explore Siemens careers at: www.siemens.com/careers,

Posted 6 days ago

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