4.0 - 6.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About the Role We are looking for an experienced Technical Writer to join our product and engineering teams. This role involves creating clear, comprehensive, and user-friendly documentation for our applications, developer APIs, and integration workflows. You will work closely with engineers, product managers, and designers to produce documentation that empowers users and developers to use our platform effectively. Key Responsibilities Documentation Creation Write and maintain end-user guides, technical documentation, API reference docs, and integration guides . Ensure that all documentation is clear, concise, structured, and up-to-date. Produce quick start guides, tutorials, FAQs, and release notes . API Documentation Collaborate with engineers to document REST/GraphQL APIs using tools such as Swagger/OpenAPI . Provide code samples, request/response examples, and integration workflows. Collaboration & Process Work closely with product managers and engineers to understand requirements, workflows, and new features. Participate in scrum meetings and design sessions to anticipate documentation needs early. Content Management Own the documentation lifecycle, including organization, versioning, and publishing . Establish and maintain a documentation style guide and best practices . Tooling and Delivery Use modern documentation tools for authoring, collaboration, and publishing. Manage online documentation portals and knowledge bases for external and internal audiences. Required Skills and Qualifications Technical Writing Expertise 4+ years of experience as a technical writer or documentation specialist . Ability to explain complex technical concepts in simple, structured documentation . Domain Knowledge Experience documenting enterprise applications, APIs, and integrations . Familiarity with REST APIs, GraphQL, JSON data structures , and software development workflows. Modern Documentation Tools (Experience in several of these)Markdown / AsciiDoc / reStructuredText Swagger / OpenAPI / Postman / Redocly for API documentation Confluence / Notion / GitBook / ReadTheDocs / Docusaurus Static site generators (Hugo, MkDocs, Jekyll) for docs-as-code Version control systems (Git/GitHub) Soft Skills Excellent written and verbal communication. Detail-oriented, with strong organizational and planning skills. Ability to work independently and as part of a cross-functional team. Preferred Qualifications Experience with docs-as-code workflows integrated with CI/CD. Exposure to developer-focused documentation (SDKs, APIs, libraries). Familiarity with UX writing principles . Education Bachelors degree in English, Communications, Computer Science, or a related field (or equivalent experience). What We Offer Opportunity to create world-class documentation for enterprise users and developers . Collaborative environment with direct access to product managers, designers, and engineers . Competitive salary, benefits, and growth opportunities. Show more Show less

Posted 4 days ago

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Technical Writer ITC Infotech

5.0 - 10.0 years

18 - 20 Lacs

Bengaluru

Hybrid

Role & responsibilities Note : Looking for Immediate to 30 days joiners. Location : Bangalore - Whitefield Mode : 2 day WFO Hybrid Tools/Skills : Technical writer , DITA tool, any Cloud, Social media versions, Vlogs, Preferred candidate profile : Proven expertise in REST API docs, developer portals, product and platform documentation, with a strong command of tools Documentation Frameworks: Markdown, DITA, XML, YAML, JSON, Readme, GitBook. • DocOps & CI/CD: GitHub Actions, GitLab CI/CD • API Documentation: Swagger/OpenAPI, Postman, Redoc, Stoplight. • Editors & IDEs: Visual Studio Code, IntelliJ IDEA, Oxygen XML Editor. • CMS & Publishing: AEM, Ixiasoft, Confluence, MadCap Flare, Adobe FrameMaker, Zendesk Guide, Docusaurus. • Collaboration & Agile Tools: Jira, Agile, Height. • Design & Diagramming: MS Visio, Lucidchart, draw.io, Adobe Illustrator, Adobe Photoshop. • Programming Languages & Scripting: Basics of Python and SQL. • Cloud Platforms & Infrastructure: AWS. • Analytics & User Feedback: Readme Analytics, Hotjar

Posted 2 months ago

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