GDS Expert - Air Ticket

Job Title:

Air Ticketing Executive - GDS

Company:

Need Eighty Two Forex and Travels Private Limited

Location:

125/2, Taki Road, Kalikapur, Barasat, Kolkata, West Bengal – 700124

Job Summary:

Need Eighty Two Forex and Travels Pvt. Ltd. is looking for a skilled and responsible Air Ticketing Executive to manage domestic and international flight bookings. The ideal candidate should have hands-on experience in using airline reservation systems and GDS tools, with strong customer service and communication skills.

Key Responsibilities:

• Handle domestic and international air ticket bookings as per client requests.
• Use GDS systems like Amadeus, Galileo, or airline portals to issue tickets.
• Coordinate with airlines and clients for schedule changes, cancellations, and rescheduling.
• Inform customers about baggage rules, travel policies, and visa requirements.
• Ensure correct fares, taxes, and rules are applied before issuing tickets.
• Maintain accurate records of all bookings and update internal CRM tools.
• Assist clients with refunds, PNR management, and follow-ups.
• Keep track of airline offers, group fares, and travel policies.
• Work closely with the tour, visa, and hotel booking teams for complete travel packages.

Required Skills & Qualifications:

• Minimum 1–3 years of experience in air ticketing (domestic & international).
• Proficient in GDS systems such as Amadeus, Galileo, or airline direct portals.
• Graduate in any stream; a diploma in travel & tourism is a plus.
• Strong customer handling and communication skills.
• Good knowledge of airline rules, cancellation policies, and fare calculations.
• Ability to work under pressure and manage last-minute changes.

Preferred Skills:

• Experience in managing group bookings or corporate travel.
• Familiarity with travel insurance and visa guidelines.
• Basic knowledge of Excel and CRM systems.

Employment Type:

Full-Time

Salary:

As per industry standards (negotiable based on experience)

How to Apply:

Interested candidates are requested to send their updated CV to: [email protected]

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Work Location: In person