Front Office Receptionist

Job Description

Job Title : Front Office Executive / Receptionist Location : Lux Hospitals, Near IKEA, Gachibowli, Hyderabad Job Type : Full-time | Day Shift About the Role Lux Hospitals is looking for a smart, presentable, and customer-focused Front Office Executive to be our patients' and visitors' first point of contact. The ideal candidate should have experience in hospital front office operations and be comfortable handling patient queries with professionalism and empathy. Key Responsibilities Greet and assist patients and visitors with a welcoming attitude Handle patient registration, appointment scheduling, and follow-ups Coordinate with doctors, nursing, and billing teams for smooth patient flow Manage incoming calls, WhatsApp, and walk-in queries Maintain patient records and ensure data accuracy Handle OP billing and coordinate with insurance desk if required Ensure cleanliness and organization of the front desk area Requirements Experience : Minimum 1–2 years of front office or receptionist experience, preferably in a hospital/clinic setup Skills : Excellent communication, basic computer knowledge, polite and professional behavior Gender : Only FEMALE candidates are requested to apply Languages : Fluency in English, Telugu, and Hindi Location : Candidates residing near Gachibowli or willing to commute daily are preferred Shift Timings Day Shift (rotational hours within daytime) Why Join Lux Hospitals? Be part of a professional and compassionate healthcare team Positive work environment with patient-first culture Learn and grow across multiple departments CANDIDATES ARE REQUESTED TO APPLY ONLY ON INDEED AND DO NOT CALL OUR PATIENT CARE NUMBERS FOR THE JOB OPENINGS. Job Types: Full-time, Permanent Pay: ₹8,655.96 - ₹10,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Ability to commute/relocate: Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Expected Start Date: 01/07/2025