Front Office Executive (Receptionist)

Vaidyaratnam Group, We are looking for a courteous and efficient Front Office Executive to be the first point of contact for our patients and visitors. The ideal candidate will ensure a smooth and welcoming experience while managing front desk operations with professionalism.

Key Requirements:

• Graduate or Masters in Hospital Administration (preferred).
• Prior experience in front office, customer service, or hospital reception is an advantage.
• Excellent communication skills in English, Hindi and local language.
• Proficiency in MS Office and basic computer operations.
• Friendly, professional, and patient-centric approach.
• Local Candidates Preferred

Key Responsibilities:

• Greet and assist patients, visitors, and guests in a polite and professional manner.
• Handle patient inquiries, appointments, and scheduling over the phone and in person.
• Maintain patient records, registration, and billing coordination with the accounts team.
• Manage front desk operations, including check-in/check-out and patient flow.
• Coordinate with doctors, therapists, and other departments for smooth service delivery.
• Handle incoming calls, emails, and correspondence.
• Ensure the reception area is tidy, organized, and presentable at all times.
• Provide information about hospital services, treatments, and facilities.
• Assist with administrative tasks such as filing, data entry, and report preparation.

Job Type: Full-time

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Night shift
• Rotational shift

Application Question(s):

• Where is your current location?
• Are you fluent in Hindi?
• What is your current salary?
• What is your expected salary?
• Are you fluent in English?

Education:

• Bachelor's (Preferred)

Work Location: In person