Front Office Executive

Gleneagles Hospital

1 - 5 years

2 - 4 Lacs

Chennai

Posted:14 hours ago| Platform:

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Skills Required

Administration Communication Skills Front Office Billing Guest Relations Appointment Scheduling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibility :

Patient Interaction:
Greeting patients and visitors, providing information about hospital services, and guiding them to the appropriate departments or personnel.
Appointment Scheduling:
Managing appointments for doctors, specialists, and other healthcare professionals, both in-person and over the phone.
Patient Registration:
Registering new patients, updating existing patient records, and ensuring accuracy of information.
Communication:
Answering phone calls, responding to inquiries, and directing calls to the relevant individuals or departments.
Administrative Support:
Assisting with tasks such as data entry, document filing, and maintaining office supplies.
Billing and Payments:
Processing payments, managing patient accounts, and assisting with billing inquiries.
Record Keeping:
Maintaining patient records, both physical and electronic, ensuring confidentiality and accuracy.

Essential Skills:

Communication Skills:
Excellent verbal and written communication skills are crucial for interacting with patients, staff, and visitors.
Interpersonal Skills:
The ability to build rapport and establish positive relationships with patients and colleagues is important.

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