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Jobs

Front Office Assistant

Al Adrak Trading & Contracting LLC(summer sand resort vagamon)

1 years

1 Lacs

Thiruvananthapuram, Kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

English Accounting In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Greet guests with a warm and professional attitude.
Handle check-ins, check-outs, and reservation procedures using HotSoft and Treebo PMS.
Manage room assignments, billing, and payment processes efficiently.
Maintain front office records, guest logs, and reports.
Coordinate with housekeeping and other departments for smooth guest service.
Resolve guest queries, complaints, and requests promptly.
Monitor OTA bookings, direct bookings, and corporate reservations.
Handle calls, emails, and walk-in inquiries courteously.
Follow all brand standards and property SOPs.

Required Skills:

Minimum 1 year experience in front office operations.
Proficient in HotSoft PMS and Treebo management portal.
Strong communication and interpersonal skills.
Basic accounting or billing knowledge preferred.
Good command of English and Malayalam.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

Cell phone reimbursement
Food provided
Provident Fund

Schedule:

Morning shift

Work Location: In person

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