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0.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
2.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
Handle a team of 30–35 associates in outbound BPO sales, prepare sales reports, dashboards, productivity trackers & conversion metrics, manage multi-channel B2C processes (calls, chats, emails), monitor shrinkage, attrition & team KPIs effectively
Posted 2 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for 12th pass or Recent Graduate of 2023 or 2024 can apply No charges Immediate joining Fresher are welcome BA/b.com/12th pass/ NIOS/ BBA/UG can apply For faster response WHATSAPP cv to HR 79827 39499
Posted 2 weeks ago
3.0 - 7.0 years
3 - 6 Lacs
New Delhi, Gurugram
Work from Office
Must be excellent in communciation and Must have Sales Team Leader Experience for minimum 2 Years. Max Salary- 45k in hand, Pls whatsapp CV to Jyoti 7982435738 & write Frankfinn TL. Required Candidate profile Must be excellent in communciation and Must have Sales Team Leader Experience for minimum 2 Years. Max Salary- 45k in hand, Pls whatsapp CV to Jyoti 7982435738 & write Frankfinn TL.
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
Frankfinn Aviation is hiring Tele Counsellors (Domestic) for its Gurgaon office. Role includes outbound calls, lead generation, and student counselling. Freshers with good Hindi-English skills can apply. Fixed Sunday off.
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Indore, Madhya Pradesh, India
On-site
Graduate Trainee Job Description Template We are searching for an enthusiastic self-starter to join our new graduate trainee program. As a graduate trainee, your responsibilities include shadowing various staff members, participating in learning experiences, attending meetings and workshops, and traveling to other working environments to gain practical experience. You should keep an accurate record of your time at the company and be able to pass a competency test at the end of the program. To be successful as a graduate trainee, you should be willing to learn about aspects of the company that lie outside of your department. An outstanding graduate trainee should foster good relationships with staff members and leave a lasting imprint. Graduate Trainee Responsibilities: Gathering as much information on the company and participating in on-the-job training wherever possible. Participating in meetings, workshops, and team-building events. Taking notes on experiences and keeping a log of things learned. Compiling reports and making presentations to other staff members. Analyzing existing systems and offering new ideas for improvement. Bringing positive energy into the company, and forming lasting professional relationships with staff. Conducting research and assisting the Manager or Supervisor wherever possible. Completing fieldwork or visiting different work sites when required. Upholding the good name of the company at all times. Writing a test or submitting to some other form of evaluation at the end of the graduate program. Graduate Trainee Requirements: Degree in the relevant field. Previous work experience is not necessary, but may be advantageous. A valid driver's license. Excellent written and verbal communication skills. Excellent research abilities and a willingness to grow. A positive attitude and a growth mindset.
Posted 2 months ago
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