Franchise Business Head For South - Bengaluru / Hyderabad / Chennai

Franchise Development & Expansion

• Identify and evaluate new franchise opportunities across regions.
  
• Conduct market feasibility studies for potential locations.
  
• Develop and execute franchise acquisition strategies.
  
• Negotiate franchise agreements and terms in line with company goals.
  

Franchise Operations & Support

• Ensure timely launch and setup of new franchise stores (project coordination, branding, staff recruitment support, etc.).
  
• Monitor and support franchisee operations to ensure alignment with brand standards and business performance.
  
• Conduct regular audits and performance reviews of franchise outlets.
  

Sales & Business Targets

• Drive sales and profitability across the franchise network.
  
• Set revenue and growth targets for franchise partners.
  
• Analyze sales data and provide strategic inputs to enhance performance.
  

Training & Compliance

• Ensure all franchisees and their teams are trained in brand standards, product knowledge, and customer service.
  
• Implement SOPs across all locations and ensure adherence to legal and regulatory requirements.
  

Marketing & Promotions

• Coordinate with the marketing team to plan localized promotional activities and events.
  
• Guide franchisees on implementing marketing campaigns to drive footfall and conversion.
  

Relationship Management

• Act as the key point of contact for all franchise partners.
  
• Build long-term relationships with franchisees and resolve escalations or conflicts amicably.
  

Key Skills Required:

• In-depth knowledge of the jewellery industry (retail or wholesale).
  
• Strong understanding of franchise business models and operations.
  
• Excellent leadership, negotiation, and interpersonal skills.
  
• Ability to work with cross-functional teams (Marketing, Retail, Legal, etc.).
  
• Analytical mindset with data-driven decision-making ability.
  
• Willingness to travel extensively.
  

KPIs:

• Number of new franchise outlets opened.
  
• Revenue growth across franchise stores.
  
• Franchisee satisfaction score.
  
• Operational compliance audit scores.
  
• Average ROI per franchise.
  

Key Skills Jewellery Franchise Business Head

1. Franchise Development & Management

• Deep understanding of franchise models (FOFO, COCO, FOCO).
  
• Experience in expanding and managing multi-location franchise networks.
  

2. Jewellery Industry Expertise

• Strong knowledge of gold, diamond, and/or fashion jewellery segments.
  
• Familiarity with pricing, hallmarking, certification, and compliance.
  

3. Sales & Business Acumen

• Proven ability to drive revenue, profitability, and ROI for franchise outlets.
  
• Strategic planning and P&L ownership.
  

4. Leadership & Team Management

• Ability to lead cross-functional teams and coordinate with franchisees.
  
• Strong people management and decision-making capabilities.
  

5. Negotiation & Communication Skills

• Strong negotiation skills for franchise onboarding and contracts.
  
• Excellent verbal and written communication with stakeholders.
  

6. Retail Operations Knowledge

• Understanding of retail SOPs, visual merchandising, stock management, and store performance metrics.
  
• Ability to implement and monitor standard operating procedures across outlets.
  

7. Customer & Partner Relationship Management

• Building long-term, trust-based relationships with franchise partners.
  
• Handling conflict resolution and grievance redressal.
  

8. Marketing & Local Activation

• Familiarity with brand promotion, local area marketing, and event-based activations.
  
• Ability to guide franchisees on branding and visibility.
  

9. Analytical & Problem-Solving Skills

• Strong analytical mindset to review business performance, forecast growth, and identify challenges.
  
• Data-driven decision-making.
  

10. Adaptability & Travel Readiness

• Willingness to travel extensively across regions to manage and support franchise operations.
  
• Agile in responding to market dynamics and business needs.