Posted:2 weeks ago|
Platform:
Work from Office
Full Time
International Voice Process | Senior Analyst | Foodhub, Chennai Position: Associate / Senior Associate Analyst (International Voice) Location: Chennai (Work from Office) Experience: 26 Years (International Voice Process Preferred) Shift: Rotational Shifts (Including Night Shifts) Role Overview: We are looking for experienced Customer Support/Senior Analyst professionals to join our International Voice team. You will be the first point of contact for global clients, ensuring their queries are handled efficiently and professionally. Key Responsibilities: - Handle inbound and outbound calls for international customers - Provide support and guidance on Foodhub services and products - Log and track issues using internal tools and CRMs - Collaborate with internal teams for issue resolution - Ensure high customer satisfaction with every interaction Required Skills: - Excellent communication in English with a neutral/global accent - Must good in Stability - Strong customer handling and interpersonal skills - Familiarity with upselling is added advantange - Flexibility to work in rotational and night shifts What We Offer: - Competitive salary and performance-based incentives - Medical insurance coverage - Cab facility for night shifts - A dynamic, growth-oriented work environment with international exposure To Apply: WhatsApp your profile to 9600330258
Food Hub Software Solutions
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