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Parvathy Hospital
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Floor Manager

Floor Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Parvathy Hospital

2 - 5 years

2 - 3 Lacs

Chennai

Posted:1 day ago| Platform:

Apply

Skills Required

Patient Care Hospital Administration Hospital Management Hospital Operations Floor Management Guest Relations Patient Relations Supervision

Work Mode

Work from Office

Job Type

Full Time

Job Description

Listening to Patients concerns
Resolving issues and complaints promptly
Escalating complex or unresolved complaints to the relevant departments
Following up with Patients to collect feedback and ensure they have no additional issues
Documenting Patients feedback for future reference
Performing basic data analysis to understand frequently occurring problems, determine their causes and design solutions to prevent them from reoccurring
Improving Patients service experience
Assigning tasks and responsibilities to employees according to their skills, and work experience
Providing clear instructions and guidance on completing assigned tasks
Monitoring the performance and productivity of employees
Conducting regular check-ins and team meetings to understand employees' concerns
Providing regular feedback to help employees perform their duties efficiently
Helping employees develop additional skills and knowledge through staff development programmes, workshops and training sessions

For further clarifications, feel free to reach

Shemial Kumar HR

8189959313

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Floor Manager