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3.0 - 8.0 years
10 - 20 Lacs
Mumbai, Bengaluru, Mumbai (All Areas)
Work from Office
Fiserv Signature Platform Support Engineer Experience: 3.3 to 9 years Location: Mumbai / Bangalore We are hiring experienced professionals for L2/L3 support on Fiserv Signature platform . This is a managed services role requiring on-call support for high-priority incidents. Key Responsibilities: Provide L2/L3 support across Signature CBS modules Troubleshoot platform issues and ensure system stability Perform RCA, patching, upgrades, and release deployments Collaborate with cross-functional teams for issue resolution and integrations Must-Have Skills: 2+ years of Fiserv Signature platform experience (CBS, CRS, Branch Teller, Evolution Microservices, Communicator, Frontier Reconciliation) Strong in platform configuration and incident/problem management Hands-on with AppDynamics , Splunk , Oracle , and SQL Knowledge of ITIL (Incident, Problem, Change Management) Excellent troubleshooting, documentation, and communication skills
Posted 3 days ago
6.0 - 9.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Primary Skill Key Responsibilities: Provide day-to-day support for the Fiserv Signature platform, responding to issues, troubleshooting, and resolving technical problems efficiently. Collaborate with clients and internal teams to analyze, configure, and implement solutions on the Fiserv Signature platform. Assist in system upgrades, patches, and maintenance activities to ensure the platform remains secure and up to date. Conduct detailed investigations to identify root causes of issues and propose effective solutions. Support client onboarding, data migrations, and customizations as needed. Document issues, resolutions, and procedures to maintain a knowledge base for the support team. Provide training and guidance to end-users regarding system features, functionalities, and best practices. Work with vendors or Fiserv support for escalation of unresolved issues and coordination of system fixes. Identify areas of improvement within the platform and collaborate with the development team to implement solutions. Perform system monitoring and performance checks to ensure optimal platform performance. Assist in testing new features and updates prior to production rollout. Keep clients updated on progress, ensuring a high level of customer satisfaction. Secondary Skill Bachelors degree in information technology, Computer Science, Business, or a related field (or equivalent work experience). Proven experience supporting Fiserv Signature or similar banking/financial services platforms. Strong technical proficiency in troubleshooting and resolving system-related issues. Familiarity with banking systems, transactions, and financial software. Understanding of system architecture, integrations, and workflows in relation to Fiserv Signature. Excellent communication skills, both written and verbal. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team. Experience in project management and working with cross-functional teams. Preferred Qualifications: Certification in Fiserv Signature or similar platforms. Experience with database management (SQL, Oracle, etc.). Experience with web services, APIs, and integrations. Familiarity with Agile or Scrum methodologies. Skills and Attributes: Technical troubleshooting and analytical thinking. Strong interpersonal skills with the ability to work with clients at all levels. Ability to handle multiple tasks and meet deadlines in a fast-paced environment. Attention to detail and the ability to work with precision Secondary Skill Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication
Posted 1 week ago
2.0 - 5.0 years
3 - 3 Lacs
Bareilly, Jhansi, Bulandshahr
Work from Office
Manage a portfolio of Sales Team. Develop & execute sales plans. Provide sales training& support. Track sales performance & identify areas for improvement. Build strong relationships with key personnel at sales team. Forecast sales & manage pipeline. Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Last company Documents Mandatory (Offer & Relieving) Ready to do Hardcore Sales HR Hasmukh-9316023316 M-hasmukh.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances
Posted 1 month ago
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