Digital Network & Security - Senior Administrator (NS1) Microland

4.0 - 9.0 years

4 - 9 Lacs

Bengaluru, Karnataka, India

On-site

Job Requirements: B.Sc in Chemistry or related field (UG); Any Postgraduate (PG). Mandatory Certifications: F5 Certified Technical Specialist, CCNP Security, CCNP Wireless, RCPE Professional-Level Certification in WAN Optimization, ZIA Prof, ZPA Prof, ACCP, CCNP Service Provider. Strong experience in network technology management, particularly for Cisco R&S, Nexus Switch, and Firepower Firewall systems. Expertise in network troubleshooting, restoration, and resolution with a proven ability to manage escalations to Level 3 support. Role Responsibilities: Manage overall network technology for the business, including planning and executing technology rollouts, scope expansion, and team readiness. Troubleshoot network issues, resolve known issues, and implement resolution steps while ensuring ticket updates and documenting outcomes. Escalate unresolved or complex issues to Level 3 SMEs, coordinating with 3rd party vendors for support. Ensure compliance with defined processes by tracking SLAs, preparing shift handover reports, and maintaining inventory and documentation.

Posted 5 days ago

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