5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Client Relationship Manager / Key Account Manager in the Customer Success department based in Chennai, you will play a crucial role in managing strategic enterprise accounts to drive profitable growth. With over 5 years of experience in this field, you will be the primary point of contact for key clients, ensuring their satisfaction, loyalty, and retention. Your responsibilities will include building deep client relationships through consistent communication, understanding client business goals, identifying revenue opportunities, and presenting tailored solutions aligned with client needs. You will be expected to meet and exceed revenue targets, manage full P&L responsibility for your accounts, and collaborate with internal teams to resolve billing discrepancies and optimize account financial health. Regular client visits, structured monthly reviews, and proactive resolution of client escalations will be essential aspects of your role. You will also represent the organization in various forums and events, fostering relationships with key stakeholders across client organizations. Maintaining up-to-date CRM entries, providing periodic reports to leadership, and ensuring client satisfaction scores are among the key performance indicators you will be evaluated on. To be successful in this position, you should have a proven track record in client relationship management, key account management, or enterprise sales, along with a degree in Business, Marketing, or related field. Strong communication, negotiation, and interpersonal skills, as well as the willingness to travel for client meetings, are also crucial requirements for this role.,

Posted 5 days ago

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Accountant Cyncly

4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As an Accountant - European at Cynclys, you will collaborate closely with the Regional Financial Controller to establish best-in-class standard processes and controls across all legal entities in the EMEA region. Your role will involve developing key performance indicators (KPIs) and promoting an efficient, continuous improvement culture within the organization. You will work in coordination with the Director of Finance, FP&I, and local management teams, demonstrating a strong interest in implementing various accounting-related projects. Please note that there might be a requirement for the successful candidate to work in a shift from 12.30pm IST to 9.30pm IST. Your main responsibilities will include managing the month-end process for all entities according to group timetables, reviewing and reporting financial results, conducting monthly Balance Sheet reconciliations, ensuring compliance with regulatory, legal, statutory, and tax reporting requirements, and facilitating audits. Additionally, you will collaborate with sales managers to ensure accurate revenue accounting, identify process improvements, assist in preparing statutory accounts and Tax Packs, contribute to annual budgets and forecasts, and support integration of new entities into the region. To qualify for this role, you should be an ACA/ACCA or equivalent qualified accountant with a minimum of 4 years of experience. You must have a proven track record in preparing statutory accounts, management accounts, and financial reporting, along with strong analytical and planning skills. Experience in a global, multi-cultural environment, combined with the ability to build relationships with stakeholders and work both hands-on and strategically, will be advantageous. The ideal candidate will possess strong people skills, effective communication abilities, excellent time management, problem-solving skills, a continuous improvement mindset, and the capacity to work independently. Working at Cynclys offers a dynamic and innovative environment where collaboration, openness, and commitment to excellence are valued. Our company culture promotes a supportive and nurturing atmosphere, with an emphasis on employee growth and autonomy. We encourage candidates from diverse backgrounds to apply, as we believe that innovation and brilliance stem from a mix of experiences and talents. Join our international and motivated team in a rapidly growing technology company, and be part of our journey towards achieving big ambitions through the dedication and expertise of our employees.,

Posted 2 weeks ago

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