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Fairmont Hotels Resorts
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F&B Executive - Pullman Chennai Anna Salai

F&B Executive - Pullman Chennai Anna Salai

Fairmont Hotels Resorts

1 - 3 years

1 - 5 Lacs

Chennai

Posted:14 hours ago| Platform:

Apply

Skills Required

HACCP Excel Sales Food safety Management F&B Executive Powerpoint

Work Mode

Work from Office

Job Type

Full Time

Job Description

Outlet Operation

Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation

Assist management to supervise junior team members and casual labor under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
Take food and beverage orders according to guest s requirements and preferences

Deliver food & beverage services in accordance to departmental standards and procedures

Ensure that all food & beverage are served according to service standard

Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

Try to remember individual patron s names and their preferences to extend a personalized service

Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

Handle guests complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

Supervise and assist in assigned work station s activities and oversee the operation of outlet in the absence of management

Assist other Food & Beverage outlets with their operations during peak times or when required

Secondary / High school education
Additional certification(s) in Food & Beverage will be an advantage
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 1 year of relevant experience in a similar capacity
Working knowledge of MS Excel, Word, & PowerPoint

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