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3.0 - 8.0 years
0 - 0 Lacs
pune
On-site
Purpose of the Job CX training professional for cybersecurity at origination is responsible for delivering comprehensive training programs aimed at enhancing the cybersecurity skills and knowledge of employees and customers. This role involves creating engaging and effective training materials, conducting training sessions, and ensuring that all participants gain a thorough understanding of cybersecurity principles and practices. Principal Responsibilities Training Programs : Design and develop training programs, including course materials, presentations, and hands-on labs. Conduct Training Sessions: Deliver training sessions in various formats, such as in-person workshops, virtual classrooms, and e-learning courses. Assess Training Needs: Identify the training needs of employees and customers and tailor programs to address these needs. Evaluate Training Effectiveness: Assess the effectiveness of training programs through feedback, assessments, and performance metrics. Stay Updated: Keep up to date. with the latest cybersecurity trends, threats, and best practices to ensure training content remains relevant and current. Provide solutions to training requests and assist in the production of proposals. Assist sales and marketing teams with presentations and support to customers. Principal Networks & Contact Links Employees participating in Technical Trainings. Training coordinators, Pole Training Manager, Peer Instructors, Expert Instructors and Senior Instructors. Local Sales, LSS, PAS organization. Training development engineers (DE) customers participating in technical trainings Suppliers Geographic Scope & Travel Requirements Position based in Pune Scope of role is local but also with participation within APAC and EMEA, therefore some travel is required (30 % or more of working time likely to be travel) Key Performance Measures 120 course days Billability min. 80% Student feedback > 85% THE CANDIDATE Education Required Minimum Bachelor's degree in technical/engineering (on process automation) or cybersecurity, information technology, or a related field Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to a non-technical audience. Technical Skills & Specific Knowledge Required 2 to 10 years' experience in technical field. Demonstrated project commissioning skills OR field services. Demonstrated knowledge of IT & related network technology.
Posted 2 days ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Whatsapp / CALL ---- khushi- 80851 24583 Ayushi- 86022 79217 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 4 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Whatsapp / CALL ---- Simran - 9821182647 Mehvish - 96283 73766 Riya - 9628373761 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 4 weeks ago
1 - 5 years
3 - 5 Lacs
Kozhikode
Work from Office
Job description We have openings for the TSM-Rx(Prescription Business) / Medical Representative (Prescription Business) for the Brand-Sebamed for Kozhikode Location. Candidates having good knowledge of Derma and Pedia Doctors in Kozhikode is must. Work Location: Kozhikode(Headquarter) Candidates from Pharma, Personal & Beauty care Industry only please apply. Age not more than 32 years Detailed Responsibilities : Business Objectives : Key Responsibilities of a Medical Representative: Promote and Sell Pharmaceutical Products: E ducate healthcare professionals about the company's products, highlighting their benefits and uses. Build Relationships: Establish and maintain strong relationships with healthcare professionals to foster trust and collaboration. Stay Updated: Keep abreast of the latest advancements and innovations in the healthcare sector and pharmaceutical industry. Meet Sales Targets: Responsible for meeting and sustaining sales targets on a monthly, quarterly, and annual basis. Provide Information: Answer questions from healthcare professionals about the products, dosages, and potential side effects. Collect Feedback: Gather feedback from healthcare professionals to help improve products and services. Represent the Company: Act as the face of the pharmaceutical company, representing its values and mission.
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Gurugram
Work from Office
Job description We have openings for the TSM-Rx(Prescription Business) / Medical Representative (Prescription Business) for the Brand-Sebamed for Gurgaon Location. Candidates having good knowledge of Derma and Pedia Doctors in Gurgaon is must. Work Location: Gurgaon(Headquarter) Candidates from Pharma, Personal & Beauty care Industry only please apply. Age not more than 32 years Detailed Responsibilities : Business Objectives : Key Responsibilities of a Medical Representative: Promote and Sell Pharmaceutical Products: E ducate healthcare professionals about the company's products, highlighting their benefits and uses. Build Relationships: Establish and maintain strong relationships with healthcare professionals to foster trust and collaboration. Stay Updated: Keep abreast of the latest advancements and innovations in the healthcare sector and pharmaceutical industry. Meet Sales Targets: Responsible for meeting and sustaining sales targets on a monthly, quarterly, and annual basis. Provide Information: Answer questions from healthcare professionals about the products, dosages, and potential side effects. Collect Feedback: Gather feedback from healthcare professionals to help improve products and services. Represent the Company: Act as the face of the pharmaceutical company, representing its values and mission.
Posted 2 months ago
- 5 years
2 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Urgently hiring for international BPO for voice & chat process for Mohali loc Fresher eligible,Male female both required sitting profile,No sales candidates must have Good comm skills with good knowledge of computer call Ms.Priyanshu 93177 53708 Required Candidate profile candidates must have Good comm skills with good knowledge of computer. min 12th required, for more information, call at the given no call Ms.Priyanshu 93177 53708 Ms. Megha duggal 87080 42210
Posted 2 months ago
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