5 Error Analysis Jobs

Position - Lead Associate - Transactional Quality(Accounts Receivables/ AR / O2C) - Pune REF71868C_2025158128 Education: Commerce Graduate / PG Key Skills : Accounts Receivable, Quality Checking, MS Excel, Data Analytics Good Communication / Presentation Skills Should have strong analytical skills, attention to detail, positive professional. Attitude, and the ability to work in a team environment. Must have Basic and advanced level MS Excel, Power Point skills. Candidates preferred with prior work experience in TQ Management, RCA/ Reporting/ Error Analysis/ Client & Stakeholder Management. Ability to manage allocated tasks and perform them with little supervision. Must be responsible for analyzing data to ensure accuracy. Ensure adherence to defined SLAs, processes are compliant from risk perspective, continuous reduction in errors / customer comebacks, drive QDNA metrics Ability to work with people and teams of diversified / different priorities Qualifications Education: Commerce Graduate / PGKey Skills : Accounts Receivable, Quality Checking, MS Excel, Data Analytics.

About this role: Wells Fargo is seeking a Principal Engineer to drive the design, development, and implementation of Artificial Intelligence (AI) enabled applications aligned to employee-facing lines of business in Enterprise Functions Technology (EFT). The EFT AI team will focus on building intelligent, efficient, and user-centric tools to accelerate the work of users in Finance, Human Resources, Risk, Audit, Legal, Public Affairs, Diverse Segments and EFT Platform Technology. In addition to hands-on development, this role will play a key part in evolving the AI operating model for both horizontal (cross product/platform) and vertical support (product specific). As a key technical contributor, you will collaborate with cross-functional teams to align solutions with the mission of transforming the Wells Fargo employee experience. This role will be a key contributor to shaping AI infrastructure, governance, and automation frameworks, working closely with cross-functional partners in technology, product management, and operations. The horizontal focus of this role will support AI platform scalability, reliability and AI governance, ensuring alignment across EFT, while the vertical focus will support specific applications and their integration within business domains. The successful candidate will have a deep expertise in AI engineering, cloud-based AI deployment, and AI model lifecycle management, along with experience in architecting AI solutions that align with responsible principles and enterprise business objectives. This is a unique opportunity to lead AI engineering efforts while shaping the AI operating model. In this role, you will: Design, develop and optimize Gen AI applications using agentic frameworks and tools Accelerate end to end solution delivery timelines by developing automated data, prompting and evaluation pipelines Streamline the enablement of AI solutions by building solution blueprints, re-usable patterns and identifying process improvements Lead AI engineering efforts that drive the design, development, scalability, and evolution of AI-powered products, ensuring AI adoption. Research and guide engineering efforts to solve complex engineering challenges and balance accuracy, latency and cost Evolve the AI operating model, ensuring seamless integration of AI solutions into business domains while providing horizontal AI governance and infrastructure support. Develop automated AI model monitoring frameworks, enabling continuous model updates, explainability, and performance tracking. Develop and scale AI platforms leveraging Large Language Model (LLM) services, real time analytics, AI automation, and intelligent decision-making. Act as an advisor and collaborate with leadership to integrate AI into existing enterprise systems and cloud platforms to implement innovative and significant business solutions. Drive cross-functional collaboration to define AI roadmaps, infrastructure strategies, and product enhancements, ensuring AI capabilities align with business AI strategies. Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that require vision, creativity, innovation, and advanced analytical and thinking. Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization. Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership. Responsible for meticulous governance to address the unique risks posed by GenAI. Required Qualifications: 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 7+ years of engineering experience building and supporting large scale customer facing products using modern technologies 3+ years building and delivering products using AI technologies. Desired Qualifications: Strong expertise in AI model development and deployment with a strong background in LLMs, generative AI, and AI-engineering. Deep experience with generative AI models, including model prompting, tuning, and safety best practices. Expertise in solution architecture and applying modular design techniques to agentic workflows Solid grasp of data and error analysis, identifying issues and patterns throughout the AI pipeline Strong expertise in test or eval driven development, ensuring robust and scalable AI software. Experience in backend application software development, with ability to quickly adapt to C#, and Python code bases. Strong understanding of Retrieval-Augmented Generation (RAG), knowledge graphs and agentic workflows. Deep knowledge of AI infrastructure, Generative AI Operations, and enterprise-scale AI adoption strategies. Familiarity with enterprise-scale software systems and their integration within large organizations. Passion for building AI solutions that deliver a seamless, end-user-focused experience. Experience in enterprise AI model lifecycle management, AI compliance, and risk mitigation strategies. Strong understanding of human centered AI design for workplace applications. Excellent collaboration, communication, and problem-solving skills. Job Expectations: Lead projects, teams, and serve as a peer mentor. Be Humble: You're smart yet always interested in learning from others Work Transparently: You always deal in an honest, direct, and transparent way. Take Ownership: You embrace responsibility and find joy in having the answers Learn More: You regularly self-educate and improve your skill set. Show Gratitude: You show appreciation and respect to those you work with.

Role & responsibilities Directly responsible for 2 to 3 Team Leads who will internal see 25 to 30 editors Ensure implementation of quality producers. This includes roll out of new procedures, keeping the team updated on client specifications Collaborate with other departments regarding policies and procedures Involvement in QA research and feedback. Channeling internally and externally through: timely follow-up with individuals or/ and the team to ensure the issue at hand is fully addressed and understood Suggest corrective and preventive actions Analyzing error trends and using the data to ensure the targeted group has received the required refresher/training o To improve the overall quality of deliverables by the team and come up with initiatives that increase overall quality and productivity • Identify areas of improvement in team by: o Regularly review and analyze error trends and other quality issues and implement corrective and preventive solutions o Regularly review the QC procedures they are up to date o Improve efficiency o Encourage and implement automation • Ensure the team is updated on the latest software updates and collaborate with the Process Lead/SME to suggest improvements • Represent the QC team in relevant meetings and calls • Team metrics and data organization: o To maintain the teams metrics and present them at monthly performance reviews o Ensure this data is used to display current performance and to ensure adequate capacity for projected volumes o To share this data with team management and the team to improve overall performance • Training and Documentation: Work with trainers and documentation representatives and management: o Organize the training plan for new recruits o Schedule refresher training for the team o Ensure all QC documentations are up to date o Assess documents on a quarterly basis to ensure they are in accordance with Deluxe, client and department expectation • Enforcement: o Ensure all relevant trackers are accurately updated by the team o Ensure that Team Leads are accurate and prompt with their task o To also ensure that established procedures are followed by the team and enforced regularly by the Team Leads • Be involved in business continuity and succession planning, ensuring the next generation of leaders are well groomed, think and act in the desire fashion: o To chart out team members growth in the company, along with Team Leads and managers, and plan for future growth and numbers, promotions, etc, and groom them in accordance with this plan o Work with senior employees individually, if possible, on projects that can bring out their strengths and allow them to develop o Monitor how Team Leads plan their tasks and provide guidance on delegation of tasks and grooming, when required • To ensure smooth and effective communication within the team • Maintain discipline within the team with respect to schedule adherence • To motivate the team and ensure high morale. Work with Leads, managers, and HR, to assure employee engagement are heard and addressed • Conduct annual appraisals of the three Team Leads and participate in the appraisals of team members by the leads • Recognize and reward team members’ accomplishments, through various award nominations • To groom backups to take for all tasks Preferred candidate profile Preferably from BPO/KPO or media industry with minimum of 6 plus years of relevant qc management experience with team management role, should have been part of stakeholder management, involved in corrective and preventive qc measures , mentoring, performance evaluation of teams of qc edits. must be willing to work in all shifts and open to work in bangalore , all days work from home.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This function is responsible for Managing billing and/or collection team(s) for optimum reduction AR Days and/or FBNS and working with payers to improve or maintain cash goals set. Position in this function manages staff performance and ensures that the business meets the KPI expectations. The position carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of organization and carries out the Vision and Mission of the organization. Primary Responsibilities The primary responsibility of the supervisor is to ensure that his/her subordinates are developed to become successful in their given or potential role, thus coaching and mentoring is very important. Minimum requirement is to coach your staff at least twice a month for mid and top performer. Bottom performer or your focus people should have minimum of one a week coaching session Conduct daily and weekly huddle to discuss strategy to address performance or challenges, provide update and to drive performance. Agenda should be prepared prior to the meeting and meeting should always be documented Attendance and Schedule Adherence - Ensure that subordinates are reporting on time and on the days that they have shift. The supervisor should be able to drive attendance always including punctuality and break schedule compliance Update all required data as needed based on company requirement (MyGPS, EWS, LH, Allsec, CLL, Peoplesoft, etc) Inventory management including allocation. Ensuring inflow and outflow are properly managed and monitored based on capacity. Provide trends and action plan including burn down plan if sudden surge in volume or decreased capacity due to shrinkage Respond to query and escalations then provide feedback to business partners. Deep dive should be conducted and shared with leaders, TAT 24 hrs. This should include action plan for the specific person/issue and how this will be prevented in the future Ensures that the agents are aware of their performance (daily, weekly and monthly progress). Performance scorecard should be reviewed at least twice a month. So agents are aware of where they stand Review audit markdown and conduct error analysis and process related coaching including root cause analysis Ensure rebuttals are done when necessary and submitted in a timely manner Complete internal audits on a timely manner as deemed required Review adjustment requests and approve those which are valid for write-off Complete your own production required by your processes. Minimum of 40 accounts per month Ensure accurate documentation of coaching sessions provided and attended. This should be uploaded in ORBIT. This includes but not limited to performance, behavior coaching and retention conversations Ensure accuracy of all data and report submitted including End of Day report Update dashboards, trackers, business review files, scorecard in a timely manner, when needed Ensure performance boards are updated daily and agents has visibility on it Attend scheduled meeting, training and calibration sessions Provides purposeful and actionable development feedback to direct reports and monitors to support their performance improvement. If, after the action items of the development plan do not yield the desired positive results in the agreed upon timeframe, a CAP is initiated in accordance to Optum policies and practices Study trends and analysis on team performance and be able to device SMART action plan to address team/ individual challenges Ensure own and subordinate adherence to company policies and procedures. Strict implementation should be reinforced. Issue corrective action as deemed necessary Request needed learning from the trainers or SMEs, Leads and process experts Drive meal adherence 98% (PHL only) and manage utilization at 71.42% for PH and 75.78% for IND the least Provide floor/virtual support to ensure that agents are assisted real time Complete accountability of the teams performance and actions Create career pathing for the subordinate you manage Create your succession plan Drive compliance and success of Vital signs, Bright ideas, engagement activities and other company/process initiatives Any additional task that maybe required from the process he/she belongs to Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Work Experience: 2+ years of experience in Hospital Revenue Cycle Management 1+ years of management/leadership experience Thorough understanding of insurance policies and procedures Working knowledge of medical terminology Basic computer skills, must understand Excel Proven excellent written and verbal communication Must undergo process training and pass ramp certification Technical Knowledge High sense of responsibility and accountability; Takes ownership and initiative Ability to think and act; decisiveness, assertiveness, with ability to achieve results quickly Excellent communication capability; persuasive, inclusive, and encouraging; the ability to listen and understand; Ability to elicit cooperation from a variety of resources Adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities Professional demeanor and positive attitude; customer service orientation Ability to learn, understand, and apply new technologies, methods, and processes Ability to recognize necessary changes in priority of tasks and allocation of resources, and bring them to the attention of Optum Leadership, as required Ability to be a self-starter and work independently to move projects successfully forward Ability to work with a variety of individuals in managerial and staff level positions Personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Optum and our client organization(s) Demonstrates a positive leadership shadow by shaping positive behaviors in areas of influence, building integrity, influencing our values and creating a healthy, high-performance environment

Hi, I am Nirmal from the Pharma Vertical of Masadir HR Services, an International Recruitment Firm. We have been retained by a professionally managed organisation to recruit Operations and Development Executive for them. The job location is Navi Mumbai - Turbhe . Kindly find below the job description: Lead the development and continuous improvement of the Auskey Digital Stethoscope. Research, design, and evaluate materials, assemblies, processes, and equipment. Document all phases of research and development. Manage and maintain our ISO 13485 Quality Management System. Establish and enforce quality control and assurance processes. Ensure compliance with all regulatory requirements, including maintaining the Product Technical File Set up and optimize assembly processes for the device. Develop and document Standard Operating Procedures (SOPs) and quality control procedures. • Coordinate product repairs and warranty replacements. Implement effective workflow optimization strategies. If you are interested or know any suitable candidates kindly share your updated resume with me through Whatsapp 8608205815 . Looking forward to hearing from you soon. Thank you! Have a great day! Regards Nirmal Marimuthu Associate | Global Talent Acquisition Operations M: + 918608205815 E: nirmal.m@masadirhr.com