3 Employee Supervision Jobs

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. Candidate Profile Education and Experience High school diploma or GED; 2 years experience in the spa, guest services, or related professional area. Core Work Activities Supporting Management of Spa Operations and Budgets Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment and uniforms. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Manages supplies and equipment inventories within budget. Maintains cleanliness of spa and related areas and equipment. Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals. Ensuring and Delivering Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. Strives to improve service performance. Conducting Human Resources Activities Solicits employee feedback, utilizing an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Ensures employees understand expectations and parameters. Brings issues to the attention of the department manager and Human Resources as necessary. Observes service behaviors of employees and providing feedback to individuals. Participates in employee progressive discipline procedures. Participates in an on-going employee recognition program. Reviews comment cards and guest satisfaction results with employees. Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Supervises on-going training initiatives and conducting training when appropriate. Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. Celebrates successes and publicly recognizes the contributions of team members. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

The Food and Beverage Management position at Indore Marriott Hotel involves supervising daily restaurant operations, menu planning, maintaining sanitation standards, and assisting servers and hosts during peak meal periods. The main goal is to enhance guest and employee satisfaction and maximize financial performance. This role also includes determining training needs, implementing plans, and ensuring compliance with food, beverage, and sanitation standards. Candidates are required to have a high school diploma or GED with at least 4 years of experience in food and beverage or a related area. Alternatively, a 2-year degree in Food Service Management or a related major with 2 years of relevant experience is also accepted. Key responsibilities include managing day-to-day operations, leading the food and beverage team, ensuring exceptional customer service, and conducting human resource activities. The role involves supervising employees, maintaining service and sanitation standards, and ensuring compliance with all policies and regulations. Additionally, providing excellent customer service, handling guest issues, and monitoring employee performance are crucial aspects of the job. The position also involves providing guidance and direction to subordinates, identifying educational needs, and ensuring fair treatment of employees. Employee training, feedback, and recognition play a significant role in improving service performance and employee retention. Furthermore, additional responsibilities include providing information to supervisors and subordinates, analyzing information to solve problems, and assisting staff during high-demand times. Recognition of quality products and presentations, as well as supervision of daily shift operations in the absence of the Assistant Restaurant Manager, are also part of the role. Marriott International is an equal opportunity employer that values diversity and inclusivity. The company is committed to non-discrimination based on any protected basis. By joining Marriott Hotels or JW Marriott, employees become part of a global team dedicated to delivering exceptional hospitality and service while fostering personal and professional growth.,

The Indore Marriott Hotel is looking for a dedicated and experienced individual to join their team as a Full Time Management position in the Food and Beverage & Culinary department. As part of the team, you will be responsible for overseeing the daily operations of Restaurants/Bars and Room Service, ensuring the highest standards of service and sanitation are maintained at all times. Your main responsibilities will include supervising and managing employees, maintaining service and sanitation standards, and ensuring that guest satisfaction is always a top priority. You will be involved in menu planning, training staff, and maximizing the financial performance of the areas under your responsibility. To be considered for this role, you should have a high school diploma or GED with at least 4 years of experience in the food and beverage, culinary, or related professional area. Alternatively, a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major, with 2 years of relevant experience, will also be considered. As a member of the Food and Beverage team, you will be expected to lead by example, demonstrate excellent customer service, and create a positive atmosphere for guest relations. You will also be responsible for managing and conducting human resource activities, providing guidance to subordinates, and ensuring that employees receive ongoing training to meet guest expectations. In addition to your core responsibilities, you will be expected to handle guest problems and complaints, assist servers and hosts during peak meal periods, and supervise daily shift operations in the absence of the Assistant Restaurant Manager. Your role will also involve providing information to supervisors, co-workers, and subordinates, analyzing information to solve problems, and recognizing good quality products and presentations. Marriott International is an equal opportunity employer that values diversity and inclusivity in the workplace. By joining the Marriott Hotels team, you will have the opportunity to be part of a global brand that is committed to delivering exceptional hospitality and service to guests around the world. If you are passionate about hospitality, customer service, and working in a supportive and inclusive environment, we invite you to explore a career with Marriott Hotels and JW Marriott.,