9 Empathetic Jobs

The role of Strategic Account Manager at our company is pivotal for maintaining customer relationships and maximizing the potential of key customer accounts. With 7-10 years of experience in Strategic Account Management, you will be responsible for understanding customer needs, engaging in consultative selling, and negotiating pricing agreements. Your expertise in relationship management and ability to grow accounts significantly will be crucial in driving revenue growth and profitability for the key accounts. As a Strategic Account Manager, you will work closely with Solutions Architects and Delivery Managers to align strategies and create an impact within the Customers Organization. Your role involves developing growth strategies for each account, tracking competition, resolving issues, and positioning our company as a dominant player in the market. By applying market research and analysis, you will enhance customer experiences and drive targeted order inflows. To excel in this role, you must be results-driven, have strong relationship-building skills, and be a continuous learner. Your focus on problem-solving, adaptability, and empathy will be essential in building trust with customers and positioning our company as a trusted partner. Additionally, your techno-commercial knowledge, leadership skills, and logical thinking abilities will contribute to the overall success of the organization. Reporting to the Sales Head, you will have the opportunity to make a significant impact on company growth and establish our company as a partner of choice in the Customers organization within a 12-month timeframe. By fostering customer account growth, driving new initiatives, and being the voice of the customer within Lumiq, you will play a key role in shaping the future success of our organization. In return, we offer a range of benefits including Group Medical policies, Maternity Leave, Skill Development opportunities, 100% Sponsorship for certifications, Work-Life balance, Flexible work hours, and Zero Leave tracking. Join us in our mission to build a data company that the industry needs and make a difference in the Financial Services Industry through innovative solutions and strategic account management.,

We are seeking an individual who is passionate about positively impacting the world and believes in the transformative power of happiness. If you resonate with this mission, we invite you to join our happy team at Zariyaa as our Zen expert. The role involves overseeing the Zen Garden, a space designed for people to relax, recharge, and rejuvenate. As a Happiness Consultant, you will play a crucial role in fostering a stress-free and harmonious atmosphere for our client's employees. The primary responsibility includes managing the Mindfulness Room, ensuring it remains serene, organized, and inviting throughout the day. This position is open to candidates with 0-3 years of experience. Your responsibilities will include maintaining the peaceful ambience of the Mindfulness Room, monitoring equipment to ensure proper functionality, and enforcing rules to create a respectful environment for all users. Additionally, you will guide individuals through mindfulness activities and be a point of contact for any queries related to the room. Your role will also involve gathering feedback from users to enhance their experience and liaising with our client/Zariyaa to provide valuable insights. The ideal candidate will possess strong communication skills, empathy, and a passion for wellness and mindfulness. A Master's degree in psychology is required, along with the ability to maintain a positive atmosphere and a calm demeanor while interacting with users. While the position does not focus solely on therapy, you will be responsible for managing the operations of the room and guiding users effectively to promote their well-being. This is a full-time position with benefits such as health insurance and a performance bonus. The job requires day shift availability and the willingness to travel. Proficiency in English is essential for this role. If you are someone who is dedicated to creating a positive impact through mindfulness and well-being, we encourage you to apply for this exciting opportunity with Zariyaa.,

The Customer Service Associate role at Firstsource Solutions involves providing exceptional customer service to clients through various communication channels such as phone, email, and chat. As a frontline representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Your role as a brand ambassador is crucial in maintaining positive relationships with customers and upholding the company's reputation. Key Responsibilities: - Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate information and effective issue resolution. - Handle a wide range of customer concerns including inquiries, product/service issues, billing inquiries, and general questions. - Demonstrate empathy and understanding while addressing customer needs, ensuring a positive customer experience. - Proactively follow up with clients to ensure their concerns are resolved satisfactorily. - Escalate complex issues to appropriate teams for timely resolution. - Adhere to service level agreements (SLAs) and quality standards to meet or exceed customer expectations. - Ensure compliance with company policies, procedures, and data protection regulations. - Analyze customer issues, identify root causes, and implement effective solutions. - Collaborate with internal teams to resolve customer concerns requiring cross-functional support. - Develop a comprehensive understanding of the organization's products and services to provide accurate information to customers. - Stay updated on product/service offerings to address customer inquiries effectively. - Maintain accurate records of customer interactions and resolutions. - Communicate effectively with customers and internal teams using clear and professional language. - Participate in training sessions and skill development programs to enhance customer service and problem-solving abilities. - Provide feedback to improve service efficiency and customer satisfaction. Expected/Key Results: - Achieve high levels of CSAT, NPS scores, and other customer satisfaction metrics. - Adhere to regulatory compliance standards. - Achieve quality scores and process-specific metrics. - Adherence to process SOPs and schedule. Preferred Qualifications and Experience: - Graduate Fresher or Undergraduate with 2 years of experience. - Prior experience in customer service is preferred. Competencies & Skills: - Excellent communication skills in English; proficiency in additional European languages is an advantage. - Strong customer service orientation with the ability to handle challenging situations calmly. - Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. - Empathetic and patient demeanor with a genuine desire to assist customers. - Ability to work in a fast-paced, dynamic environment and adapt to changing priorities. - Willingness to work flexible hours, including weekends and holidays, to support 24/7 customer service operations.,

We are seeking an individual who is passionate about making a positive impact on the world and believes in the transformative power of happiness. If you resonate with these values, we invite you to join our happy team at Zariyaa as our Zen expert. The role involves overseeing the Zen Garden, a space designed for people to relax, recharge, and rejuvenate. As a Happiness Consultant, you will play a crucial role in fostering a stress-free and harmonious atmosphere for our client's employees. This position is open to candidates with 0-3 years of experience. Responsibilities: - Maintain the serene ambience of the Mindfulness Room by ensuring it is well-organized and inviting throughout the day. - Regularly monitor the room and its equipment to ensure everything is in working order and readily available for use. - Enforce the rules and guidelines of the room to create a peaceful and respectful environment for all users. - Guide users through mindfulness activities and healing equipment, with training provided. - Serve as the point of contact for any queries or assistance related to the Mindfulness Room. - Gather feedback from users to enhance the overall experience of the Mindfulness Room. - Collaborate with our client/Zariyaa to share valuable insights and suggestions based on your observations. - Maintain a calm and composed demeanor while handling inquiries or situations. - Willingness to learn how to operate mindfulness instruments and support users effectively. - Ability and willingness to travel, if required. - Proficiency in English is necessary. We are looking for someone who: - Possesses strong communication skills and a friendly approach. - Demonstrates empathy and a passion for wellness and mindfulness. - Holds a Master's degree in psychology. - Takes pride in creating a positive atmosphere. Please note: This position primarily focuses on managing the operations of the room and guiding users in utilizing the space effectively, rather than therapy. Job Type: Full-time Benefits: - Health insurance Schedule: - Day shift Performance bonus Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required),

We are looking for a Patient Care Counselor to join our team at KITES Senior Care in Bangalore. As a Patient Care Counselor, you will be responsible for engaging with patients" families over the phone, providing expert guidance and addressing inquiries with care, patience, and professionalism. Your role will involve using CRM platforms to streamline communication and ensure quality service, leveraging your presence of mind to resolve concerns and offer empathetic solutions. The ideal candidate for this position is someone who is compassionate, empathetic, and a skilled communicator, especially over the phone. Experience in patient or customer care is preferred, as well as familiarity with CRM platforms. Candidates with a background in BAMS, BHMS, or Hospital Management will be given preference. This position is based on-site at KITES Senior Care in Bangalore. If you are ready to bring your compassion and expertise to a team dedicated to senior care, we welcome you to apply or refer someone who would be a perfect fit for this role. Join us in making a meaningful difference in the lives of our patients and their families.,

As a member of our team, you will play a crucial role in facilitating financial assistance for prospective students seeking education abroad. Your responsibilities will include initiating outbound calls to engage with potential clients, understanding their financial needs, and educating them about our education loan products. By effectively communicating product details and eligibility criteria, you will qualify leads and ensure a seamless transition from the Pre-Sales Team to the Sales Team. Your ability to articulate complex information clearly and concisely, along with strong persuasion skills, will be essential in meeting and exceeding monthly/quarterly targets for lead conversion. Throughout the engagement process, your empathetic and patient approach towards potential clients will ensure a positive experience. Collaboration with internal teams and a willingness to contribute to the team's success and the organization's goals are also key aspects of this role. Qualifications for this position include excellent verbal communication skills, the ability to work towards sales targets, and effective collaboration with cross-functional teams. Freshers are encouraged to apply, and proficiency in Hindi is preferred. A Bachelor's degree is also preferred, with at least 1 year of experience in business development. In return for your contributions, we offer a full-time, permanent position with benefits such as a flexible schedule, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, paid time off, and provident fund. The work schedule includes day shifts with weekend availability, and additional benefits such as performance bonuses and shift allowances are provided. If you are looking to join a dynamic team and make a meaningful impact in the field of education financing, we welcome your application. Please reach out to Shivani Rawat at hr06@bizaccenknnect.com to explore this exciting opportunity further.,

As a Career Counselor, your primary focus will be guiding school students in discovering their interests, strengths, and potential career paths. You will play a crucial role in supporting students to make informed academic and career decisions while instilling confidence in their future endeavors. Your responsibilities will include conducting one-on-one and group counseling sessions, administering career assessments to evaluate students" interests and abilities, helping students explore various academic pathways and career opportunities, and developing age-appropriate guidance materials. Maintaining confidential records of counseling sessions and student progress will also be part of your duties. To excel in this role, you should have prior experience working with school-age students in an educational or counseling environment. Strong communication, listening, and motivational skills are essential, along with an empathetic, student-friendly, and culturally sensitive approach. Your ability to effectively engage with students and parents, as well as familiarity with career assessments and psychometric tools, will be beneficial. By joining our team, you will have the opportunity to work in a positive and student-centered environment. You can opt for full-time or part-time work based on your availability and preference. Additionally, you will have the chance to conduct workshops, create impactful career programs, and benefit from flexible work options that suit your schedule. This role offers personal growth opportunities and avenues for professional development, making it an ideal fit for individuals passionate about making a positive impact on students" career journeys.,

We are seeking a qualified and compassionate Consultant Psychiatrist to join the mental health team at Mind & Brain Hospital. The role involves providing expert psychiatric assessment, diagnosis, and treatment to both inpatient and outpatient clients, while working closely with a multidisciplinary team to deliver holistic, evidence-based mental healthcare. Key Responsibilities Clinical Care Conduct comprehensive psychiatric evaluations , diagnoses, and formulate individualized treatment plans. Manage a wide range of psychiatric conditions: mood disorders, psychosis, anxiety, substance abuse, personality disorders, etc. Prescribe medications with appropriate monitoring and risk assessment. Provide crisis intervention and emergency psychiatric care as needed. Inpatient & Outpatient Management Attend daily ward rounds and supervise inpatient care. Maintain regular OP consultations with proper follow-ups and documentation. Coordinate with the psychology and nursing teams for integrated patient care. Documentation & Legal Compliance Maintain accurate and up-to-date medical records , prescriptions, case notes, and discharge summaries. Ensure compliance with Mental Healthcare Act 2017 and hospital policies. Complete medico-legal documentation when necessary. Team Collaboration Collaborate with psychologists, social workers, nurses, and occupational therapists. Participate in case conferences, departmental meetings, and care planning. Provide clinical guidance and mentorship to junior doctors and interns. Patient & Family Engagement Educate patients and their families about illness, treatment, recovery, and medication compliance. Offer supportive counselling and manage expectations around long-term psychiatric care. Qualifications MBBS + MD/DNB in Psychiatry (recognized by MCI/NMC) Valid registration with State Medical Council Role & responsibilities Preferred candidate profile

Job Title: Telecalling & Receptionist Location: Praanavaidya Hospital, [Rajajinagar, Bangalore] Job Type: Full-Time Experience: 05 years (Freshers can apply) Education: Minimum 10+2; Degree preferred Languages: Fluency in English, Kannada, and Hindi (preferred) Key Responsibilities: Reception Duties: Greet and assist patients, visitors, and vendors at the front desk Manage check-in/check-out procedures and maintain patient records Handle appointment scheduling, rescheduling, and cancellations Coordinate with doctors and nurses for patient queries and appointments Maintain cleanliness and orderliness at the reception area Telecalling Duties: Answer incoming calls promptly and professionally Make outbound calls for appointment confirmations, follow-ups, and feedback collection Provide accurate information about hospital services, departments, and timings Handle inquiries, complaints, and direct calls to appropriate departments Maintain call logs and telecommunication records Required Skills: Excellent communication and interpersonal skills Proficiency in MS Office and basic computer skills Ability to multitask and stay organized in a busy environment Friendly, empathetic, and professional demeanor Prior experience in a hospital or clinic setting is an advantage Benefits: Competitive salary based on experience Training and growth opportunities Supportive work environment Employee health benefits (if applicable)