82 Email Handling Jobs

Role Overview The Customer Service Associate will play a pivotal role in monitoring and managing AV systems. This position is ideal for individuals with a non-technical academic background (e.g., BCom, BA) who have a strong inclination toward technology and are eager to learn. The Customer Service Associate will ensure the smooth functioning of systems by troubleshooting issues, coordinating resolutions, and maintaining communication with stakeholders. Key Responsibilities System Monitoring & Troubleshooting : Monitor AV systems in real-time using NOC dashboards to identify performance issues. Diagnose basic technical problems and escalate complex issues to technical teams. Maintain accurate logs of incidents and troubleshooting steps. Coordination & Communication : Act as the primary point of contact for clients reporting system issues. Collaborate with internal technical teams and external vendors to resolve problems efficiently. Provide regular updates to clients on issue resolution progress. Documentation & Reporting : Create detailed reports on system performance, downtime, and issue resolution timelines. Document standard operating procedures (SOPs) for recurring tasks and troubleshooting processes. Continuous Improvement : Identify patterns in system issues and recommend preventive measures. Stay updated on advancements in AV technology to enhance support capabilities. Qualifications A bachelors degree in any field (e.g., BCom, BA) with a demonstrated interest in technology. Strong problem-solving skills and the ability to learn technical concepts quickly. Excellent verbal and written communication skills. Basic familiarity with Microsoft Office tools; knowledge of ticketing systems is a plus. Ability to work in shifts to ensure 24/7 NOC coverage. Preferred Skills Exposure to AV or IT systems is an advantage but not mandatory. Strong organizational skills with attention to detail. Customer service experience is a plus.

Role & responsibilities Manage the director's email inbox & execute as the primary point of contact Calendar management Travel Arrangements: Itineraries, flights, accommodations and transportation Data analysis: Extract & analyse data Supervise and execute live reporting documents Meeting Coordination: Prepare agenda, generate MOM and follow up actions Document Management: Draft / proof-read documents Office Management: Oversee office supplies Administrative support to internal team Preferred candidate profile Graduate in a science / engineering stream Past experience in administrative role Comfortable to use Microsoft Office or other commonly used softwares / applications. Decent oral and written communication in English Perks and benefits Office work Execute streamlined tasks

About Job: This is a target based Job. Responsibilities: Lead generation through data research & email handling Collect data, communicate effectively & speak English fluently Meet revenue targets through BDE activities Work from home

Customer Service Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years of experience as a customer service representative. Superior written and oral communication skills. Leadership skills to guide and improve a team. Data entry and basic computer skills. Knowledge about customer relationship management systems. Knowledge about the best mediation and conflict resolution tactics. Customer Service Executive Responsibilities Supervising a team of customer support professionals. Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Tracking the work of every customer service representative in the team. Performing quality assurance surveys with customers. Conveying customers’ feedback to the team. Fixing appointments according to the convenience of clients and customers. Interacting with customers to determine whether they have a desirable and shareable experience. Possessing the knowledge and ability to improve customer service of the organization. Creating a pleasant work environment for customer service professionals.

Hiring: Email / Chat Process Customer Support (BPO) Location: Bangalore (Work from Office) CTC: Up to 3.24 LPA Shift: Day / 247 rotational shifts Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (Email / Chat Process) for a leading international BPO. This role involves handling customer queries through email and chat, ensuring excellent customer satisfaction. Experience : Minimum 1 year in customer support (email/chat preferred) Qualification : Graduate / Undergraduate Skills: Excellent written and verbal communication Good typing speed & accuracy Customer handling BPO metrics (CSAT, AHT, SLA) Apply now.... CONTACT: Archana- 9332827358

Fresco Overseas (Thane) is hiring Sales Executives for animal feed, pharma lab equipment & life science products. Life Science/Microbiology/Biotech background preferred. Strong communication & computer skills a must. Apply: sairaj@frescooverseas.com Required Candidate profile Graduate in Life Sciences, Microbiology, or Biotechnology. 1–2 yrs in B2B/export sales preferred. Good communication, email & MS Excel skills. Knowledge of animal feed/lab equipment is a plus.

Greet and welcome patients & visitors. Answer incoming phone calls, route calls, and take emails accurately. Handle patient inquiries & complaints. Verify and update patient records as needed. Assist with tasks such as data entry & processing forms.

Company Secretary (F) Lucknow (Near Telibagh pref) CS qualified + 5-6 yrs exp Corp law, compliance, AML Doc drafting, client coordination MS Office, deadline management Based in Lucknow only No international ref Apply if fit! Annual bonus

Role & responsibilities: Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution To ensure 100% adherence to laid down process while responding to customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction . To identify request received from customer for charges waiver and raise request in CBCI system and Branch Waiver system as per EMT Grid Walk in Drive through your network references and groups for the requirements in mentioned roles and locations. We are conducting walk-in-drive on 18 Jun2025&19Jun 2025, from 10 .30AM-3 .30PM @ Commerzone Porur , Chennai Refer your friends for the below mentioned role. EMT Officer Credit cards EMT officer Liabilities Interview location : Commerzone Porur , Chennai Date Of Interview : 18th Jun 25 & 19 th Jun 2025(Wednesday &Thursday) Timing : 10.30 am to 3:30 pm Venue : HDFC Bank Ltd,6th Floor B -Wing , Commer zone Building Mount Poonamalle Road, Porur Chennai- 600116 Contact Person : Kavitha Raghunathan

Responsibilities: Collect data through web research & internet searches Build databases using MS Excel Handle emails professionally with strong communication skills Manage email campaigns effectively

Role & responsibilities • Serve as the single point of contact for all customer queries post-booking. • Maintain proactive and professional communication with customers through calls, emails, meetings, and digital platforms. • Address and resolve client issues or concerns promptly and effectively. • Coordinate all documentation processes Sale Agreements, Allotment Letters, Possession Letters, etc. • Ensure timely collection of required KYC documents and compliance with RERA guidelines. • Track and ensure timely milestone-based payments from customers. • Generate and share payment reminders, receipts, and collection statements. • Coordinate with accounts for reconciliation of customer payments. • Plan and coordinate pre-handover site visits, inspections, and snag list resolutions. • Manage possession formalities, customer walk-throughs, and key handover events. • Maintain accurate customer records and lifecycle data in CRM tools (e.g., Salesforce, HubSpot, or in-house ERP). • Prepare regular MIS reports, collection dashboards, and customer feedback summaries. • Analyze trends and recommend process improvements for customer satisfaction. • Cultivate long-term relationships with clients for referrals and repeat business. • Coordinate post-handover support, warranty issues, and AMC (Annual Maintenance Contracts). • Organize customer engagement programs, site events, and community-building activities. Skills Required • Excellent communication and interpersonal skills • Strong understanding of premium real estate customer expectations • Proficiency in CRM software, Excel, and document management tools • Customer-centric attitude with problem-solving capability

Handle calls and emails Address queries and escalate issues Maintain records and feedback logs Coordinate with internal teams Support frontoffice & data entry Prepare reports and client follow-ups Ensure customer satisfaction Address ongoing projects

Job Description: We are looking for a dynamic and customer-focused individual to handle inbound and outbound calls as well as emails. The role involves resolving customer queries efficiently and professionally. Candidates should be comfortable in both English and Hindi, and willing to do cold calling when required. Responsibilities: Handle inbound & outbound customer calls Respond to customer queries via email Resolve customer complaints and ensure satisfaction Do cold calling as per requirement Maintain call logs and update CRM system Requirements: Good communication skills in English and Hindi Experience in voice process and email handling preferred Basic computer knowledge Positive attitude and willingness to learn

BPO -Hiring For Email and Chat Process - Only Graduates Can Apply. NO BE / B.TECH / Undergrad. 24/7 Shifts 5 days working Cabs WHATSAPP cv to HR 79827 39499

Job Responsibilities: Should have experience handling senior executives, knowledge of US travel booking/ stays, should be very organized Should have managed travels, stay, calendar, coordination with vendors Excellent communication, very well organized, should be ready to work in shifts (US overlap of 4-5hrs), smart, should have experience of the role, stability. Administrative Support: Manage calendars, inboxes, and schedules for senior leadership team. Organize and coordinate meetings, leadership offsites, and internal/external communication. Handle confidential information with a high level of professionalism and discretion. Operations & Coordination: Manage travel bookings, accommodation, and itineraries for leadership and key team members. Manage internal administrative processes such as expense tracking, documentation, and vendor coordination. Assist in day-to-day operational activities that ensure the smooth running of the office and leadership workflows. Event & Conference Management: Plan and execute logistics for company events, conferences, and client meetings. Liaise with vendors, venues, and external partners to ensure successful execution. Coordinate post-event follow-ups and feedback loops. Work closely with the marketing team to align on event strategies, collateral, and campaign execution. Assist in managing promotional materials, lead tracking, and communication workflows.

Responsibilities: * Greet visitors & manage front desk operations * Maintain office supplies inventory * Coordinate deliveries & mail distribution * Schedule appointments & meetings * Manage phone calls, emails & guest requests Annual bonus

HCLTech is hiring for Customer Service (Email & Chat) | MEGA WALK IN - 14th June Eligibility Criteria : Any graduate Work Location : Client Site, Unitech Signature Tower, Gurgaon Shifts : 24x7, 5 days working (Sat-Sun Fix Off) Cabs : Yes (Both Side) Walk-In Date : 14th June Walk-In Address : HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022 Time : 11:00 am - 4:00 pm Contact Person : Tanya Please Carry: 2 Copy of Resume 1 ID Proof Job Responsibilities: Use deductive reasoning to make sound business decisions. Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions. Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency. Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow. Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies. Learn and process all products offered in the logo. Required Skills : Excellent fluency in the English language , both written and spoken. Driven to deliver an excellent customer experience through resolutions and adherence to response times. Strong email writing skills with a focus on customer service. Ability to solve customer queries via email. Note: Please do not carry any laptop, pen drive, or external storage devices. Interested candidates can walk in directly we look forward to meeting you!

We are Hiring for Email process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 25K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Responsibilities: Manage office operations, provide administrative support. Handle calls, prepare documents, coordinate activities. Excel in email handling, digital media, creative skills. Excel use

About Teleperformance: Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Job Description: We are recruiting candidate's min 6 month of email Below are the Roles and Responsibilities: Candidates with Six-month experience preferabl, salary will be 25KCTC per month. We prefer candidates with Under graduation and graduation who are familiar and are interested to work and build their career in the BFSI Industry, however candidates from any streams can apply. Benefits: * Access to large Infrastructure (Cafeteria,Training and Play area etc.) * Statutory Benefits * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Roles & Responsibilities: * Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone. * Chat and Email Process- Calling existing and potential customers to explain the features of the products and services. * Resolving the queries and concerns of customers in a timely manner on Email. * Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling. * Pitching the products and services of Bank to potential customer over a call and generate business for the Bank. * Excellent Communication in English * Under Graduation/Graduation mandatory Work Specifics: * 6 Days working/ Rotational Week Off. * 9 Hours Shift- 24/7 Shift * min 6months experienced candidates can Apply * Language - Mandatory with English Communication * Location - Bangalore -Hebbal Venu Details: Teleperformance Business Services India 3 1, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024 Contact Person: HR Veda : 8095047893

Role & responsibilities Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Preferred candidate profile Graduate Atleast 1-3 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Customer Support,Calling BPO

LED Replacements - mail coordination's, Faulty Lights pickup from the store, Handling mails, Maintaining data in the excel, Learning Audit. Required Candidate profile ITI Certification Holder, Good Knowledge about the LED Lights so that he can also go at the site if needed. Background Experience from LED Lighting will be an advantage.

We are seeking a passionate and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our sales, you will play a crucial role in delivering outstanding service experiences. Your primary responsibilities will include : Responding promptly to sales inquiries via phone, email & teams chat. Handling Credit/Debit note on real time. Punching order in our ERP on the same day if it is received before 4:00 PM and after that in the next working day in the 1st morning. Building sustainable relationships and trust with sales through open and interactive communication. Prepare all necessary Management Reports on real time ( Like SIFOT, Credit Note Monitoring Report, Debit Note Monitoring Report Etc. ) Keeping accurate records of sales interactions, comments, and complaints. Collaborating with internal teams to ensure a seamless customer experience and timely issue resolution. Contributing to team efforts by accomplishing related tasks and goals as needed. Candidate must be fully customer-centric, possessing excellent communication skills, including the art of listening attentively to customers without interruption, and providing timely assistance and guidance in the right direction to ensure customer satisfaction and loyalty. Requirements : Proven customer supports experience or experience as a clint service representative. Well verse in Excell formulation and activities. Well verse in SAP environment. Strong phone contact handling skills and active listening. Excellent communication and presentation skills. Ability to multi-task, prioritize and manage time effectively. Familiarity with CRM system and practice. Need 2-4 years of experience at least. Similar industries ( chemical, Food & Beverage ) experience is preferable. Graduate in any discipline

Key Responsibilities: Manage inbound and outbound communication via phone, email, and chat with international customers Resolve complex queries related to products, services, data analysis, or knowledge-based tasks Maintain accurate documentation and update client records Follow client-specific guidelines and adhere to quality standards Collaborate with cross-functional teams to ensure customer satisfaction Meet individual and team performance targets Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in international BPO or KPO preferred but freshers can apply Comfortable working in rotational shifts including night shifts Strong analytical, multitasking, and problem-solving skills Immediate joiners preferred