Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Technical Support Engineer - Freshers Freelancer Dhanalakshmi

0.0 years

1 - 2 Lacs

Chennai

Work from Office

Provide technical support for software, hardware, and network issues. Assist users via calls, chats, or emails and ensure timely issue resolution under guidance. Required Candidate profile Candidates who graduated from (2017 to 2024 passed outs) with basic knowledge in hardware and networking. strong communication, and willingness to learn. Only Male graduates are eligible.

Posted 2 days ago

Apply

Network Support Specialist Cognizant

2.0 - 7.0 years

5 - 9 Lacs

Hyderabad, Coimbatore

Work from Office

Your Key Result Areas: Deliver timely and effective technical support to premium clientele via multiple communication channels. Maintain high customer satisfaction ratings and comply with quality standards in the majority of cases. Diagnose and resolve complex technical issues encompassing web protocols, networking standards, programming languages, system administration, email routing/delivery, and email encryption Analyze system and trace logs and configurations to determine the root cause of incidents. Employ command-line interfaces (Windows, Linux) for efficient troubleshooting and system administration. Adhere to defined Service Level Objectives (SLOs) for response and resolution times. Maintain thorough and accurate documentation of support interactions, troubleshooting procedures, and resolutions. Manage and resolve escalations from customers and partners Collaborate effectively with cross-functional technical teams to escalate and resolve intricate issues. Participate in on-call rotation to address critical incidents as required. Contribute to the creation of knowledge base articles and self-service resources for end-users. Maintain current knowledge of emerging technologies and product updates Provide expert consultation to lower-tier support teams to facilitate case resolution. Demonstrate flexibility to accommodate rotational and/or night shift schedules. Your Qualification: Bachelors degree in Technology / Engineering -Preferable Computer Science /Computer Applications / Information Technology 5-6 years of experience in working in a Technical customer support operation resolving complex technical or operational issues Moderate exposure with scripting/ programming language and ability to read and understand scripts(Python, Javascript, HTML), identification of Log errors, traces and triggers. Required: Working experience with Web Protocols - HTTPS, DNS, SSL/TLS, and networking standards ( Level - Intermediate Skills) Working experience with APIs and SQL - Query Language ( Level - Intermediate Skills) Working experience with System Administration concepts, Active Directory, and command-line interfaces in Windows and Linux environments ( Level - Intermediate Skills) Working experience with reading and understanding log traces for troubleshooting ( Level - Advanced) Working experience with email routing and delivery mechanisms Demonstrated problem-solving skills with a strong focus on issue resolution Excellent critical thinking and troubleshooting abilities Strong intuition for identifying potential problem areas B2 level proficiency in English (both written and verbal) Preference: Familiarity with Google Workspace (GWS) . Experience with Google Cloud Platforms (GCP) , including project creation. Experience with migration tools and processes. Familiarity with BigQuery . Relevant technical certifications (e.g., CompTIA Network+, Security+, Linux+, Microsoft Certified: Azure Administrator Associate, Google Cloud Certified Associate Cloud Engineer)

Posted 5 days ago

Apply

Desktop Support Engineer 1 - Freshers Freelancer Dhanalakshmi

0.0 years

1 - 2 Lacs

Chennai

Work from Office

Provide technical support for desktops, laptops, and peripherals. Troubleshoot hardware/software issues. Ensure system uptime for end-users. Required Candidate profile Diploma/Graduate in IT/CS with strong knowledge about desktop support. Strong problem-solving skills and good communication. Only freshers are eligible to this role.

Posted 1 week ago

Apply

IT & Digital Marketing Executive Ekamya Capital Advisors

2.0 - 7.0 years

3 - 6 Lacs

Gurugram

Work from Office

Maintain and troubleshoot basic hardware, software, and network issues Ensure data security and backups are in place Run social media campaigns and post regular content Create and manage email marketing campaigns Manage SEO/SEM strategies

Posted 1 week ago

Apply

It Support Engineer - Freshers Freelancer Dhanalakshmi

years

1 - 2 Lacs

Chennai

Work from Office

Provide technical support, troubleshoot hardware/software issues Assist in system setups, and maintain IT infrastructure across departments. Support hardware/software across departments. Required Candidate profile Male graduates with strong problem-solving skills, basic IT knowledge, and willingness to learn Good communication required. Freshers can apply.

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.